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Experience

    • United States
    • Information Technology and Services
    • 1 - 100 Employee
    • GTL Lab Support Specialist
      • Oct 2021 - Present
    • Italy
    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • Disbursement Analyst
      • Feb 2014 - Oct 2021
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Supervisor
      • Apr 2018 - May 2021

      East Syracuse, New York

    • Customer Service Representative
      • Mar 2012 - Feb 2014

      Assist Medicare beneficiaries with the Medicare appeals process. Answer inbound calls Update Part D plan contact information Upload plan information to the appeals Fulfill Part D plan/Provider requests

    • United Kingdom
    • Oil and Gas
    • 1 - 100 Employee
    • Debt Counselor
      • Apr 2007 - Mar 2012

      Arrange for debt repayment or establish repayment schedules, based on customers’ financial needs. Advise customers of necessary actions and strategies for debt repayment. Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Locate and notify customers of delinquent accounts by mail or telephone to solicit payment. Maintain an average of 20-25 calls per hour. Work and maintain a work queue of… Show more Arrange for debt repayment or establish repayment schedules, based on customers’ financial needs. Advise customers of necessary actions and strategies for debt repayment. Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Locate and notify customers of delinquent accounts by mail or telephone to solicit payment. Maintain an average of 20-25 calls per hour. Work and maintain a work queue of an average of 300-400 accounts. Show less

    • Grounds Crew
      • Jun 2000 - Feb 2005

      Use hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes. Mow and hedge lawns, using power mowers and edgers. Shovel snow from walks, driveways and parking lots, and spread salt in those areas. Prune and trim trees, shrubs, and hedges, using shears, pruners, or chain saws. Mix and spread or spray fertilizers, herbicides, or insecticides onto grass, shrubs, and trees, using hand or automatic sprayers or spreaders. Operate powered equipment such… Show more Use hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes. Mow and hedge lawns, using power mowers and edgers. Shovel snow from walks, driveways and parking lots, and spread salt in those areas. Prune and trim trees, shrubs, and hedges, using shears, pruners, or chain saws. Mix and spread or spray fertilizers, herbicides, or insecticides onto grass, shrubs, and trees, using hand or automatic sprayers or spreaders. Operate powered equipment such as mowers, tractors, backhoe, snow blowers, chainsaws, and electric clippers. Care for established lawns by mulching, weeding, grubbing, and removing thatch, and trimming and edging around flower beds, walks, and walls. Water lawns, trees, and plants, using hoses or watering cans. Gather and remove litter. Show less

Education

  • E.J. Wilson High School
    High School Diploma, Regents Diploma
    1997 - 2001
  • Monroe Community College

Community

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