Experience

ProShop ERP

• Canada
• Software Development
• 1 - 100 Employee

• Sales Executive

  • Jul 2021 - Present

  Orlando, Florida, United States Helping manufacturers become more efficient with the only ERP designed specifically for machine shops - ERP QMS MES Solutions - 25% more throughput, same machines, same people.



FARO Technologies

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Aftermarket Account Manager - 3D Manufacturing

  • Nov 2018 - Jun 2021

  Orlando, Florida Area Deftly seek, and ensure, client needs are well tended, while ferociously prospecting new business, achieving unparalleled service, support, and sales results, in an exceptionally timely and accurately forecasted manner, with a solution driven focus. A vibrant work ethic which obtained "of the quarter", Q3 and Q4, 2019, resultant of a passion for success, fueled by 100% of goal Q1, 129% Q2, 100% Q3, 155% Q4, and 120% Q1 2020. Solution sales enthusiast with a constantly positive demeanor and… Show more Deftly seek, and ensure, client needs are well tended, while ferociously prospecting new business, achieving unparalleled service, support, and sales results, in an exceptionally timely and accurately forecasted manner, with a solution driven focus. A vibrant work ethic which obtained "of the quarter", Q3 and Q4, 2019, resultant of a passion for success, fueled by 100% of goal Q1, 129% Q2, 100% Q3, 155% Q4, and 120% Q1 2020. Solution sales enthusiast with a constantly positive demeanor and willingness to go above, and beyond, the remit of the role. Show less



Traka

• United Kingdom
• Security and Investigations
• 100 - 200 Employee

• Sales Engineer

  • Jul 2013 - Nov 2018

  Fielded initial client thoughts, utilized extensive technical knowledge, product expertise, and solution engineering to mold offerings to each unique potential client's environment, and needs. Discovery of pain points, application of solutions, and presentation of a true ROI specific to their particular SOP. Upon bringing an opportunity to a level deemed ready, utilized relationship with this opportunity to bring them together with RSMs in the field, ensuring a full circle level of support… Show more Fielded initial client thoughts, utilized extensive technical knowledge, product expertise, and solution engineering to mold offerings to each unique potential client's environment, and needs. Discovery of pain points, application of solutions, and presentation of a true ROI specific to their particular SOP. Upon bringing an opportunity to a level deemed ready, utilized relationship with this opportunity to bring them together with RSMs in the field, ensuring a full circle level of support, extensive technical knowledge and a proper solution is delivered. Ownership over entire Intelligent Asset Management product line, working directly with the Global Product Management team and Mechanical Engineering team to ensure these custom solutions are engineered to perfectly suit client needs, including custom solution deployment for a wide variety of Fortune 100 companies.

• Account Manager

  • Jul 2012 - Jul 2013

  Orlando, Florida Area During a period of transition I absorbed the duties of our outside and inside sales teams who had since moved on to a place outside of our tight knit group. During this time, I transitioned accounts, existing customers, potential opportunities and more into SFDC, and began reconstructing as many relationships as possible with rather excellent results. Generating repeat business, expansion, and growing a new client base.

• Technical Support Specialist

  • Mar 2011 - Jan 2013

  Orlando, Florida Area Ensuring an extremely happy customer base is had at all times, without fail, that is our Technical Support departments primary goal and it is achieved without fault on a daily basis. I performed remote software upgrades, remote installation services, diagnosed potential issues in a quick, disciplined and concise fashion which keeps both our team at ease, and more importantly, the customer at ease. Developed wide array of product knowledge from both software and hardware perspectives, developed… Show more Ensuring an extremely happy customer base is had at all times, without fail, that is our Technical Support departments primary goal and it is achieved without fault on a daily basis. I performed remote software upgrades, remote installation services, diagnosed potential issues in a quick, disciplined and concise fashion which keeps both our team at ease, and more importantly, the customer at ease. Developed wide array of product knowledge from both software and hardware perspectives, developed new processes for support case management, assisted in the implementation of the current, still in use, service support tool - Blue Folder.

• Installation and Service Technician

  • Mar 2011 - Jul 2012

  Orlando, Florida Area Performed local onsite hardware and software installations with proper and detailed project management performed with each client personally. Oversee and perform the installation of necessary Microsoft SQL Server requirements, .Net framework, Powershell, opening of comms ports, programming of pertinent I.P., subnet bit, and gateway information, installation of thick/thin client software and training for all necessary parties.



Stonewood Tavern and Grill

• Marketing & Corporate Trainer

  • Aug 2003 - Mar 2011

  Development of region based marketing strategy for promotion, spreading awareness, and of course, generation of new client traffic.