Thomas Benesch-Cvetko

Fachgruppenleiter|function lead - Service Process Management at STRABAG IT
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Contact Information
us****@****om
(386) 825-5501
Location
Vienna, Vienna, Austria, AT
Languages
  • Englisch Professional working proficiency
  • Deutsch Native or bilingual proficiency

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Bruce Straight

I have had the pleasure of knowing and working with Thomas for over 25 years. A competent and reliable manager who has followed a unique career path; Thomas is one of the most dedicated and focused individuals I know. He has an unparalleled breadth of experience: from service technician to general manager; from sales manager to product manager; from structured multinational corporation to local family-run startup. I first met Thomas when he was working in the service department of Canon Austria. I hired him away for a pre- sales / management position at Colorbus. Without a doubt, it was the best hiring decision I ever made. Thomas developed quickly in his new role and surpassed all expectations. He consistently overachieved sales and installation targets and set new standards for customer service. Later I worked together with Thomas at Xerox Austria where he held key positions in product management, marketing, and indirect channel management. In each role he brought his unique perspectives, dedication, and refined management skills to bear, making a major contribution to the company’s success. If you are looking for an experienced manager, you can do no better than Thomas. He is a man of his word who carefully considers all options before making a decision, and who stands by his decisions even when they are unpopular or difficult. He is reliable, loyal and dedicated; and definitely a person you want on your team when the going gets rough.

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Credentials

  • MBA IT Management
    FH Burgenland
    Sep, 2022
    - Nov, 2024
  • Microsoft Power Automate - Power Apps
    ETC - Enterprise Training Center
    Jul, 2021
    - Nov, 2024
  • Projektmanagement: Ethik und Compliance
    Project Management Institute
    Dec, 2020
    - Nov, 2024
  • Agil arbeiten: Vom Wasserfall zum agilen Projektmanagement
    Project Management Institute
    Sep, 2020
    - Nov, 2024
  • Agile Mitarbeiterführung mit OKR - Objectives and Key Results
    Project Management Institute
    Feb, 2020
    - Nov, 2024
  • Construction Management - Technology on the Jobsite
    Project Management Institute
    Jan, 2020
    - Nov, 2024
  • ITIL Foundation Zertifizierung
    ETC - Enterprise Training Center
    Oct, 2019
    - Nov, 2024
  • Master of Science (MSc)
    Universität Klagenfurt
    Jun, 2018
    - Nov, 2024
  • Preisverhandlung - Sales
    ÖPWZ
    Jan, 2015
    - Nov, 2024
  • Miller Heiman - Blue Sheet - Selling Cycle Management
    Canon EMEA
    Sep, 2013
    - Nov, 2024
  • MBA High Potential Programm - x.HiPo
    Xerox
    Mar, 2007
    - Nov, 2024
  • PDF Workflow
    Gugler GmbH
    Feb, 2004
    - Nov, 2024
  • Projekt Management
    Primas CONSULTING
    Jul, 2003
    - Nov, 2024
  • Business Development Printing
    Heidelberger Druckmaschinen AG
    Sep, 2002
    - Nov, 2024
  • Certfied System Engineer
    Microsoft
    Apr, 1999
    - Nov, 2024

Experience

    • Austria
    • Information Technology & Services
    • 1 - 100 Employee
    • Fachgruppenleiter|function lead - Service Process Management
      • Jan 2021 - Present

      Personalführung - Projektmanagement - Service Life Cycle Mgmt - ITIL Prozesse - ITSM Tool Support

    • Senior Projektmanager|senior project manager - IT-Services
      • Jul 2019 - Dec 2020

      Projektmanagement - PMO - ORGA Change Management - ITIL Prozesse - ITSM Tool Support

  • Tigersworld - AC Family Entertainment Betrieb Gmbh
    • 1140 Wien; Albert Schweitzer Gasse 6 - Bauteil West OG2
    • Gesellschafter|co-owner
      • Apr 2018 - Oct 2019

      Strategische Entwicklung - Marketing - Projektmanagement - Personalplanung und –beschaffung - operative Leitung - 2.000m2 #indoor #playground Strategische Entwicklung - Marketing - Projektmanagement - Personalplanung und –beschaffung - operative Leitung - 2.000m2 #indoor #playground

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Channel Sales Marketing Manager
      • Feb 2009 - Apr 2018

      Vertriebsmanagement - Projektentwicklung - Budgetverantwortung - Reporting HQ - Channel Management - Teamleiter - Marketing Vertriebsmanagement - Projektentwicklung - Budgetverantwortung - Reporting HQ - Channel Management - Teamleiter - Marketing

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Sales Marketing Manager
      • Jul 1999 - Dec 2008

      Projektmanagement - Sales Management - Marketing - Indirect Channel Management - Produkt Manager Projektmanagement - Sales Management - Marketing - Indirect Channel Management - Produkt Manager

    • Management
      • 1995 - 1999

      Indirect Channel Developer - Marketing - Pre & Post Sales Manager - Projektmanagement Indirect Channel Developer - Marketing - Pre & Post Sales Manager - Projektmanagement

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Marketing Manager
      • 1985 - 1995

      Lehre/Apprenticeship - Service Engineer - Product Manager - Pre Sales Manager Lehre/Apprenticeship - Service Engineer - Product Manager - Pre Sales Manager

Education

  • Universität Klagenfurt
    MSc, Business and Economics
  • FH Burgenland
    MBA, IT Management
  • SAP Business School Vienna
    Strategy & Organization - Project Management
  • Microsoft Campus
    MSCSE, information technology - MICROSOFT network solutions

Community

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