Comfort Advisor and Indoor Air Quality Specialist at Action Air Conditioning, Heating & Solar

• May 2018 - Present

Professional Service Technician and IAQ Specialist

• Oct 2012 - Present

Professional Level HVAC Technician and Indoor Air Quality SpecialistNATE CertifiedNADCA CertifiedEPA Universal CertifiedOSHA 10HERS Certified

Service Technician

• Oct 2012 - Present

Marketing Consultant

• Jul 2015 - Jul 2017

Project Manager

• May 2013 - Sep 2013

Project Manager

• Dec 2010 - Mar 2013

• Development of new business and management of all new and existing business to business relationships through effective outbound selling techniques. Created impactful relationships with Southern California’s Premier Mechanical, HVAC, Engineering, and Restoration Contractors.• Initiated service campaigns that more than doubled individual average job sales. Identified new business opportunities and develop strategies and processes to implement end execute marketing campaigns and promotions to increase residential and commercial business. • Through dynamic networking and relationship building, increased companies inbound lead generation by 45% consecutively.• Management of air quality improvement projects and work crews of 4-20 technicians in compliance with company and national standards. Kept all projects labor and material at or below budget, never at a loss. • Responsible for and exceeded $100,000.00 quota in closed business per year personally Show less

Lead Technician

• Nov 2010 - Jan 2011

Perform the highest standards of improving homes and businesses indoor air quality. Establish effective negative pressure, safe and efficient aggitation, upgrade or restore filtration in Heating and air systems. Manage teams of 2-10 technicians on construction and remediation projects.

Marketing/Business Development Manager

• Dec 2010 - Mar 2013

Increased business through direct marketing strategies within all fields of construction marketing and project management • Development of new business and management of all new and existing business to business relationships through effective outbound selling techniques. Created impactful relationships with Southern California’s Premier Mechanical, HVAC, Engineering, and Restoration Contractors. • Initiated service campaigns that more than doubled individual average job sales. Identified new business opportunities and develop strategies and processes to implement end execute marketing campaigns and promotions to increase residential and commercial business. • Through dynamic networking and relationship building, increased companies inbound lead generation by 45% consecutively. • Management of air quality improvement projects and work crews of 4-20 technicians in compliance with company and national standards. Kept all projects labor and material at or below budget, never at a loss. • Responsible for and exceeded $100,000.00 quota in closed business per year personally Show less

Systems Analyst

• Aug 2008 - Aug 2010

• Streamlined proccesses for testing to increase productivity by 50% • Chosen to sit on banks procedure review committee • Achieved 95% customer service rating through focus on customer care and effective communication skills • Selected to head up Floor Sales Team to cross sell bank products and promotions; increased sales by 20% • Streamlined branch operations procedures by consolidating supply ordering and stocking procedures. • Streamlined proccesses for testing to increase productivity by 50% • Chosen to sit on banks procedure review committee • Achieved 95% customer service rating through focus on customer care and effective communication skills • Selected to head up Floor Sales Team to cross sell bank products and promotions; increased sales by 20% • Streamlined branch operations procedures by consolidating supply ordering and stocking procedures.

Sales Account Executive/Logistics manager/Customer Service Manager

• Jun 2006 - Dec 2007

• Acheived over one million dollars in closed sales my only quarter as an Account Exectuive. • Developed increased vendor base, establishing a profitable relationships with numerous vendors for distribution of their product as additions to the MCP product line. • Increased productivity streamlining processes being able to support the entire sales team as well as the accounting Department • Proficient in the following software: Microsoft Office Pro (EXCEL, WORD, Front Page, and Power Point), Adobe (writer), Sales Force (Web application associated with company customer database), Peach Tree (accounting software used to maintain customer account information: invoicing, receiving, purchase and sales orders.) Show less