Experience

Alterra Mountain Company

• United States
• Hospitality
• 400 - 500 Employee

• General Manager

  • Oct 2021 - Present

  Provide impeccable service to members of private ski club.

• Food and Beverage Manager

  • Oct 2018 - Present



The Auslander

• Fredericksburg, TX

• Manager

  • May 2015 - Mar 2018

  The Auslander is an iconic destination German restaurant, beer garden and live music venue in Fredericksburg, Texas. We are in the heart of the gorgeous Texas Hill Country, one of the fastest growing wine regions in the country. The Auslander is an iconic destination German restaurant, beer garden and live music venue in Fredericksburg, Texas. We are in the heart of the gorgeous Texas Hill Country, one of the fastest growing wine regions in the country.



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • May 2005 - May 2014

  Full profit responsibility for this high volume restaurant and retail operation. Recruited, developed, led and managed team of five salaried managers and 90 employees. Committed to ongoing development of managers and staff. Maintained a relentless approach to operational and professional standards. Recognized as General Manager of the Year within my district for 3 consecutive years, 2008, 2009 and 2010. Received numerous other commendations for profit, food quality, operational excellence and guest survey results. Served for 3 years on Food Service Advisory Board for the city of Kerrville. In this capacity reported to the City Council and helped to shape improvements to municipal codes related to our industry, while serving as an advocate for our business. Mentored other General Managers within my district to assist them in improving specific performance metrics. Show less



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• Associate Manager

  • 2003 - 2005

  Demonstrated excellence in each required area of responsibility, including Staffing/Retention, Scheduling, Effective Labor Management, Food Cost Management, Kitchen Management, Dining Room Management, and meeting targets while serving as Acting General Manager. Opened new locations. Assisted in troubled stores. Demonstrated excellence in each required area of responsibility, including Staffing/Retention, Scheduling, Effective Labor Management, Food Cost Management, Kitchen Management, Dining Room Management, and meeting targets while serving as Acting General Manager. Opened new locations. Assisted in troubled stores.



Scalo

• Assistant General Manager

  • 2001 - 2003

  Lead the Front of House in this upscale, award-winning restaurant. Select and develop staff to deliver a top tier experience for guests. Lead the Front of House in this upscale, award-winning restaurant. Select and develop staff to deliver a top tier experience for guests.



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Nov 1995 - Nov 2000



Various upscale restaurants

• New Orleans, Grand Canyon, On-board cruise ship, Yellowstone

• Shift Manager, Bartender, Waiter

  • May 1989 - Oct 1995

  Learned the restaurant business from the ground up, in some of the finest establishments, including Palace Cafe, El Tovar Hotel, Onboard Mississippi Queen, and Peristyle, which was chosen by Food and Wine magazine as one of the top ten best new restaurants in America. Learned the restaurant business from the ground up, in some of the finest establishments, including Palace Cafe, El Tovar Hotel, Onboard Mississippi Queen, and Peristyle, which was chosen by Food and Wine magazine as one of the top ten best new restaurants in America.