Technical Project Manager

• Jun 2022 - Present

Senior Program Manager

• Jul 2021 - Feb 2022

I oversee multiple IT projects: Application development of an LIS (Lab Information System). Development of modules for Clinics, Labs, and Analysts in an end- to-end workflow for sample collection and reporting. App development of a Covid-19 testing platform (TigerTest). Used by individuals, clinics, businesses, and county and state governments. IT Infrastructure projects for internal and mobile lab units. I oversee multiple IT projects: Application development of an LIS (Lab Information System). Development of modules for Clinics, Labs, and Analysts in an end- to-end workflow for sample collection and reporting. App development of a Covid-19 testing platform (TigerTest). Used by individuals, clinics, businesses, and county and state governments. IT Infrastructure projects for internal and mobile lab units.

Head of IT & Security Compliance

• Mar 2021 - May 2021

Responsible for influencing senior leaders and all levels of business on security-based policies, standards, strategies, and governance, including SOC2 certification and ongoing adherence compliance. Oversight and management of the security posture of the organization, simultaneously working to achieve the right balance of security and agility, prioritizing security programs that minimize slowing the business down. Responsible for the design, implementation, and maintenance of organizational information systems, software applications, infrastructure systems, hardware, and IT support, as well as evaluating emerging technologies to educate business stakeholders on the potential for new technologies to deliver return on investment by enabling business innovation, efficiency, and competitive advantage. Engaging employees in security based organizational culture change, including facilitating training & education opportunities which will embed a balanced security & agile development mindset in the organization Show less

Chief Of Staff

• Jul 2019 - Mar 2021

Leading strategic planning with our senior leadership to formulate and execute key business objectives. Driving alignment as the cross functional point of contact between top management and the rest of our organization. Providing oversight and guidance to critical projects that are top priority for the organization's growth. Developing and enabling effective communication channels across company functions. Keen Decision Systems is a software-as-a-service company whose unified marketing measurement and optimization platform helps marketers make dynamic, data-driven decisions that build winning brands. Keen’s platform lets marketers model marketing-mix scenarios to achieve a financial goal. Named ClickZ’s 2019 Best Predictive Analytics Platform, Keen customers experience a 25 percent uptick in marketing contribution on average in year one. Among the Durham, N.C.-based company’s well-known consumer brands are Post, Arm & Hammer, Boll & Branch, and Nathan’s Famous, among others. Show less

Director of Client Success

• Jan 2019 - Jul 2019

Program Manager

• Apr 2018 - Jan 2019

DevOps Engineer

• Oct 2017 - Apr 2018

DevOps toolchains, support, and maintenance in a massive, international commercial cloud infrastructure system. 24/7 operations team focused on CI/CD for SaaS, IaaS, PaaS, MBaaS (all the aaS) environments. Scripting in Python, Ruby, Bash, and/or Powershell, and app development with RoR / Angular. DevOps toolchains, support, and maintenance in a massive, international commercial cloud infrastructure system. 24/7 operations team focused on CI/CD for SaaS, IaaS, PaaS, MBaaS (all the aaS) environments. Scripting in Python, Ruby, Bash, and/or Powershell, and app development with RoR / Angular.

Associate Instructor

• May 2017 - Oct 2017

I assisted in facilitating and teaching the Iron Yard's Web Development Career Path. This was a full-time, 12-week course with career-focused curriculum that provided students with a full-stack foundation. First 3rd was HTML/CSS and DOM manipulation with JavaScript where the students were quickly able to build an interactive web page. Second 3rd they built APIs and Data driven Web apps using Node.js, MongoDB, and PostgreSQL. The last 3rd of the course was focused on a language/framework, including React, Ruby on Rails, or Java with Spring. Show less

Network Administrator

• Nov 2015 - May 2016

I was responsible for designing, installing, and supporting the bank’s computer systems which included Active Directory, Exchange, VM Ware vSphere, Citrix XenDesktop, critical financial applications, security monitoring installations, printing capabilities, and facility management software. I worked with 3rd party vendor support for Firewall, and core applications. I was also responsible for designing, installing, and supporting the bank’s LANs, WANs, Internet and intranet systems, and network segments which included wired, wireless and phone (both POTS and VoIP). Administering Cisco, HP, and Shoretel hardware, and a variety of proprietary and open-source software. Worked with 3rd party vendor support for MPLS circuits. Additional responsibilities included administering and utilizing the backup and recovery systems. Show less

Network Administrator

• Aug 2012 - May 2014

As a Network administrator at Haywood Regional (now a part of Duke Lifepoint) I was responsible for overseeing a multi-campus hospital network infrastructure. Areas of responsibility included Firewall/Security, Data Network Routing and Switching, Wireless and VoIP Networking, Wide/Local Area and VPN, and TACACS+, Microsoft Active Directory, Exchange, DNS and DHCP servers. I was also responsible for managing network planning and expansion. This included cabling vendors, hardware vendors, ISPs and professional services for various projects and departments. Specifically I partnered with Radiology, Labs and Clinical Applications departments to meet requirements for new and existing technologies. I also worked to improve the network by monitoring performance, troubleshooting network problems and outages and scheduling upgrades. Day to day operation and troubleshooting of the network included Cisco 5545X Firewall and security hardware/software, 3750X WAN/LAN Routing and Campus Switching, Wireless Infrastructure using Cisco 5508 WLC and multi-campus WAP deployment, Cisco and NEC VoIP, IM and Video Conferencing using Cisco Call Manager, Unified Communications, Unified Presence, NEC, and Polycom hardware/software. Show less

Network Administrator

• Dec 2010 - Aug 2012

At Applied Solutions Group I was part of a team responsible for various tasks within a business computer networking environment, including: Computer Network Installation, Open-Source Solutions, Firewall Implementation, Wide/Local Area Networking, Microsoft Solutions, Cisco Networking, Application and printing support with mobile devices such as iPhones, iPads, Android tablets and Android OS smartphones. As a part of the team, I was also responsible for independently managing multiple clients in an I.T. consulting and maintenance environment including: Network Management, Data Loss Prevention, Scalability Assessment, Network Security and LAN/WAN/SAN Engineering. Show less

Senior Director Production and Design

• Jun 2002 - Jul 2008

At FastPivot I was responsible for the coordination and completion of over 500 unique e-commerce design, redesign and upgrade projects for clients such as Yahoo!, 3M, Fox Soccer and The Library of Congress. I exercised oversight for the responsibilities of our project teams, including development, design, client services, project management and new product development. I created our standards of service for client communications, baseline development standards and other business processes relating to design, development and communication. I worked on the preparation of weekly, monthly and quarterly reports for executive management regarding status of production department and updates on the performance of all sub-departments. Helped oversee $1.2 mil budget in 2007. Additionally, I was responsible for researching, purchasing and managing our online project collaboration software: SalesForce, Basecamp, Google Apps and an internal corporate Wiki. Show less