Graphics Manager

• May 2022 - Present

Graphic Designer

• Apr 2015 - Present

Spearhead for notable clients, including Chicago Billboard, Iconic Concepts (Live Nation), All-Tech Decorating, Flowing Grace UMC, JJ Community (FIAT USA), St. Xavier University Jazz Program, and West Aurora High School Department of Bands. Create concept designs, writing copy, oversee manufacturing, production samples, design approvals, and product photoshoots abroad. Build and retain client relationships for graphic design, photography, and videography. Take photos and produce story-telling videos covering project updates and exhibit how employees circumvent work-related trials during creative processes. • Designed branded merchandise for renowned pop and rock musicians, including Aerosmith, Santana, Jimi Hendrix, Lynyrd Skynyrd, David Bowie Nirvana, Kiss, Sublime, Soundgarden and others. • Created logos and visual assets used on promotional materials, gifts, uniforms, and a 9-foot by 28-foot mural in preparation for the West Aurora High School Band’s Centennial celebration concert series. • Boosted brand awareness with YouTube channel and LinkedIn page for All-Tech Decorating

Technical Publication Graphic Designer

• May 2021 - May 2022

Digital Print Room Production Operator

• Oct 2020 - May 2021

Production Artist

• Jul 2017 - Mar 2020

Strategized and designed innovative assets, including bookmarks, flyers, and author signing posters in preparation for new book releases. Adhered to established branding standards. Implemented an avant-garde cover submission process workflow to distinguish cover background, art, and text to migrate into augmented Cover Expressions platforms • Leveraged expertise and photo studio and equipment to adopt effective book cover creative activities improvements. • Honed artistic control of projects, reduced image licensing costs, external vendors, and composting efforts, while increasing production authenticity with consistent messaging. • Gathered comprehensive cover reprint checklist, resulting in accelerated time to process and eliminating subsequent rounds of redo’s as a result of mistaken omissions and oversights.

Digital print technician

• Dec 2014 - Jun 2015

Directed printing operations, maximizing production efficiency while ensuring minimal printer downtime. Performed thorough quality checks to verify correct layer and cutline accuracy before robotic cutter process. Improved printer floor plan configuration to align with new climate-controlled print room. • Steered growth from 12 to 30 wide format printers ensuring capacity alignment with revenue growth. Directed printing operations, maximizing production efficiency while ensuring minimal printer downtime. Performed thorough quality checks to verify correct layer and cutline accuracy before robotic cutter process. Improved printer floor plan configuration to align with new climate-controlled print room. • Steered growth from 12 to 30 wide format printers ensuring capacity alignment with revenue growth.

Operations Manager

• Jan 2011 - Aug 2012

Revamped pick and pack procedures to guarantee successive paperwork flow. Facilitated timely invoicing and communication of tracking information to customers. • Adopted innovative workflow improvements, including elimination invoicing and shipment tracking process drawbacks. Revamped pick and pack procedures to guarantee successive paperwork flow. Facilitated timely invoicing and communication of tracking information to customers. • Adopted innovative workflow improvements, including elimination invoicing and shipment tracking process drawbacks.

Warehouse Assistant

• Jan 2009 - Oct 2009

Duties include assisting the warehouse manager with daily warehouse operations Troubleshooting and repairing field test equipment Metalwork and fabrication. Duties include assisting the warehouse manager with daily warehouse operations Troubleshooting and repairing field test equipment Metalwork and fabrication.

Inside sales specialist

• Apr 2008 - Mar 2009

Foremarket Duties included, direct customer contact with quoting an order processing, maintaining supplier contact and purchasing of equipment from outside contractors, as well as completing several daily and weekly reports for customers, the customer relations manager and the sales and marketing manager. Developed a cradle-to-grave workflow for the foremarket order process Worked directly with the market manager for plan and specification review to complete and track quotes. Responsible for verifying correct product delivery beginning with plan and specification review, properly completed quote, orders and purchase orders.

Route sales Representative

• Apr 2004 - Jan 2008

Duties included Route sales delivery of customer product and prospecting for new customers, first point of contact for diagnosing and repairing company owner brewing and dispensing equipment as well as on-site installations for new customers. Exceeded sales forecast for coffee pounds by over 16% in 2007. Exceeded sales forecast of allied products by over 10% in 2007. safe driver award 2007 The highest level of customer satisfaction in the Chicago branch.

Freight Team

• Aug 2002 - Apr 2004

/Expo design Center Sales associate / freight team Duties included, Expo design Center providing customer service in the electrical and lighting department, maintaining stockroom, installing and repairing display lighting and fixtures. The Home Depot, duties included freight team associate, responsible for stocking and maintaining product and a Home Depot store, also included customer service on the sales floor.

Operations manager

• Jan 1996 - Jan 2002

Responsibilities included first line customer support and inside sales, as well as supervising shipping/receiving and walk-in sales. Other duties included inventory control and service department planning and scheduling. Assisted with daily accounting functions including accounts receivable and accounts payable. Provided regular sales reporting to the company president and assisted with marketing programs. Responsibilities included first line customer support and inside sales, as well as supervising shipping/receiving and walk-in sales. Other duties included inventory control and service department planning and scheduling. Assisted with daily accounting functions including accounts receivable and accounts payable. Provided regular sales reporting to the company president and assisted with marketing programs.

Sales support

• Jan 1989 - Jan 1991

Duties included customer service and sales support at a walk-in counter, inside sales and order processing for products to be delivered, as well as receiving freight and delivering customer product when required. Duties included customer service and sales support at a walk-in counter, inside sales and order processing for products to be delivered, as well as receiving freight and delivering customer product when required.