Experience

Kiến Guru

• Vietnam
• E-Learning Providers
• 1 - 100 Employee

• Senior Business Operations

  • Apr 2020 - Present

  ️🏅️🏅 Awards & Honors Kien Guru - Kiến Lửa Award | 2021 Best Performance H1 Award | 2022 Manage CRM, sales system, sales channels, and assign data to sales staff Support/Optimize the sales process by collecting feedback, initiate optimization and track the implementation by guidance/ support from leaders Being a coordinator between the sales team and other teams in the company Provide daily, weekly, and monthly reports on revenue and business indicators Support other sales planning and product operation tasks. Show less



ORCHIDEE DECORATION CURTAIN COMPANY LIMITED

• Ho Chi Minh City, Vietnam

• Operations Administrative Assistant

  • Sep 2018 - Mar 2020

  Receive orders from sales department, provide quotes, and manage contracts Sales consultation at the showroom, management of social channels, and customer service. Monitor construction sites, support administrative procedures for construction, track progress, and perform acceptance tests Propose and develop operational processes to shorten construction time and improve services Manage inventory and administrative tasks. Receive orders from sales department, provide quotes, and manage contracts Sales consultation at the showroom, management of social channels, and customer service. Monitor construction sites, support administrative procedures for construction, track progress, and perform acceptance tests Propose and develop operational processes to shorten construction time and improve services Manage inventory and administrative tasks.



Newshop Online Company Limited

• Ho Chi Minh City, Vietnam

• Operations Executive

  • Aug 2015 - Aug 2018

  Manage CRM, sales channels, logistics Order management and customer service Collaborate with external partners to upgrade the source of goods Supervise a team of data entry collaborators and product content manager within the system. Manage administrative tasks such as customer debt management, salary, and commission. Manage CRM, sales channels, logistics Order management and customer service Collaborate with external partners to upgrade the source of goods Supervise a team of data entry collaborators and product content manager within the system. Manage administrative tasks such as customer debt management, salary, and commission.