IT Project Coordinator

• Jun 2023 - Present

Uniqlo Manager Candidate

• Jan 2023 - Jun 2023

- Determined and communicated priorities to the store team on a daily basis through the daily sales plan - Allocated tasks for the team of over 80 staff by planning the daily work schedule - Collaborated with the store manager and took a key leadership role as the second-in-command at the store - In charge of daily shop floor conditions including SKUs improvement, volume of products, service level, and cleanliness of the store in order to seek the opportunity to maximize sales and ensure customer satisfaction - Managed daily store operations to make everyday operations run smoothly and make sure that sale floor staff serve customers to Uniqlo's standard - Handled unexpected situations and made adjustments to current store operations regarding safety and customer perspective in order to ensure good store condition on a daily basis Show less

IT Project Coordinator

• Aug 2022 - Dec 2022

- Monitored the daily progress of tasks and tickets - Managed tasks and coordinated all team members to keep workflow on track - Communicated with the internal team and customer support team to identify and define task requirements, scope, and objectives - Monitored the daily progress of tasks and tickets - Managed tasks and coordinated all team members to keep workflow on track - Communicated with the internal team and customer support team to identify and define task requirements, scope, and objectives

Project Coordinator

• May 2022 - Jun 2022

- Managed website development projects and ensured it runs effectively, from the design process, receiving requirements, implementation, testing, and launch - Developed and managed a detailed project schedule and work plan in a waterfall approach - Communicated and negotiated with clients, including receiving feedback and change requests - Monitored project progress and provided regular reports regarding the status of each stage - Collaborated with teams to provide the information and effective approach for projects Show less

Project Management Intern

• Sep 2021 - Feb 2022

- Supported the Project Leads in client projects - Prepared Sprints and reviewed Sprints - Led Sprint meetings - Led Product Demos - Supported the Project Leads in client projects - Prepared Sprints and reviewed Sprints - Led Sprint meetings - Led Product Demos