Nate Dean

Product & Operations Manager at Baam
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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5.0

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Debra White

Nate is very detail oriented, time aware, deadline driven, goal oriented leader but is a good team player as well. I have observed him in multiple management positions both as a paid staff member and a volunteer. He takes all of his responsibilities, whether paid or not, as serious commitments. He is an asset as a planner and implementer.

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Credentials

  • Sales Foundations
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Video Gear: Support & Grip
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Final Cut Pro X Guru: Organizing Assets
    LinkedIn
    May, 2021
    - Nov, 2024

Experience

  • Baam
    • Advertising Services
    • 1 - 100 Employee
    • Product & Operations Manager
      • Jan 2023 - Present

    • Operations Manager
      • Oct 2022 - Jan 2023

    • Customer Support Team Lead
      • Aug 2022 - Oct 2022

    • Customer Support Specialist
      • Mar 2022 - Aug 2022

      - Email and live chat support for white-labeled CRM.

    • Customer Support Agent
      • Dec 2021 - Mar 2022

      - Email and live chat support for white-labeled CRM.- Client onboarding for white-labeled CRM.

  • Austin Heights Baptist Church
    • United States
    • Religious Institutions
    • Media & Technical Support
      • Oct 2021 - Jun 2022

      - Managed weekly worship service live streams using a PTZ camera system, digital audio mixer, and OBS. - Managed weekly worship service live streams using a PTZ camera system, digital audio mixer, and OBS.

  • Elliott Electric Supply
    • United States
    • Business Supplies & Equipment
    • 700 & Above Employee
    • Marketing Assistant
      • Jul 2017 - Dec 2021

      - Videographer and photographer for all corporate projects, events, and training. - Organized existing media into a functional asset library. - Built a real-time reporting system for over $1.5 million in marketing funds using Airtable. - Built a sales staff check-in system with over 600 entries within the first month using Airtable. - Collected $200,000+ in outstanding marketing funds within 1 year. - Conducted original prospect research and built interactive maps using Google Earth, XML, and Tableau. - Published a monthly internal newsletter using HTML and CSS. - Assisted planning semi-annual customer events with 500+ attendees. - Provided marketing-related customer service and support for 160+ store locations.

  • Freelance
    • Nacogdoches, Texas, United States
    • Videographer & Photographer
      • Jan 2019 - Nov 2021

      - Filmed and edited video projects including cooking demonstrations, dance covers, and children’s series. - Built a live streaming setup and publishing workflow. - Created original graphics and vectorized previous assets using the Affinity Suite. - Created and maintained websites using WordPress, Squarespace, and GoDaddy. - Visit ThisIsNateDean.com to view my full portfolio. (link in bio) - Filmed and edited video projects including cooking demonstrations, dance covers, and children’s series. - Built a live streaming setup and publishing workflow. - Created original graphics and vectorized previous assets using the Affinity Suite. - Created and maintained websites using WordPress, Squarespace, and GoDaddy. - Visit ThisIsNateDean.com to view my full portfolio. (link in bio)

  • Raising Cane's Chicken Fingers
    • United States
    • Restaurants
    • 700 & Above Employee
    • Crew Member
      • Apr 2017 - Jul 2017

  • Aramark
    • United States
    • Hospitality
    • 700 & Above Employee
    • Catering Server
      • May 2016 - Mar 2017

      - Exclusive server for the President’s Press Box.- Promoted to catering supervisor.

    • Peer-to-Peer Marketer
      • Nov 2015 - Aug 2016

      - Assisted in tabling all events.- Conducted customer satisfaction surveys.

  • Jalapeno Tree Mexican Restaurant
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • Aug 2013 - Aug 2015

      - Promoted to shift leader and trainer. - Developed foundational customer service skills. - Adapted to work in high-pressure environments. - Promoted to shift leader and trainer. - Developed foundational customer service skills. - Adapted to work in high-pressure environments.

Education

  • Stephen F. Austin State University
    Bachelor of Science - BS, Hospitality Administration

Community

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