Thirumal Raj
Global Chief Technology Officer (CTO) at ELITE DIGITAL LOGISTICS- Claim this Profile
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English Full professional proficiency
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Tamil Native or bilingual proficiency
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Bio
Kailash A.
Raj was hired by me to manage one of my most important project in Hong Kong. I have no hesitation to say that he lived to my expectations fully. He is a fully dedicated person, hardworking. he managed the project and customer very well. His grasp on technology matters was fantastic. He quickly learned the domain and helped building the project team. His customer interaction skills are superb and was well liked by not only the customer but his team members as well.
Dana Scheuring
I worked together with Thirumal Raj when I was projectmanager for a project which we realized together with Hexaware and he was the head of offshore development centre at Hexaware for Deutsche Bahn (German Railways). He took over the ODC in very trouble times and together we managed the turn arround back to success. I enjoyed working with him, because he managed the situation, motivated the team and gave me as customer a good feeling. Thanks for this good working together.
Kailash A.
Raj was hired by me to manage one of my most important project in Hong Kong. I have no hesitation to say that he lived to my expectations fully. He is a fully dedicated person, hardworking. he managed the project and customer very well. His grasp on technology matters was fantastic. He quickly learned the domain and helped building the project team. His customer interaction skills are superb and was well liked by not only the customer but his team members as well.
Dana Scheuring
I worked together with Thirumal Raj when I was projectmanager for a project which we realized together with Hexaware and he was the head of offshore development centre at Hexaware for Deutsche Bahn (German Railways). He took over the ODC in very trouble times and together we managed the turn arround back to success. I enjoyed working with him, because he managed the situation, motivated the team and gave me as customer a good feeling. Thanks for this good working together.
Kailash A.
Raj was hired by me to manage one of my most important project in Hong Kong. I have no hesitation to say that he lived to my expectations fully. He is a fully dedicated person, hardworking. he managed the project and customer very well. His grasp on technology matters was fantastic. He quickly learned the domain and helped building the project team. His customer interaction skills are superb and was well liked by not only the customer but his team members as well.
Dana Scheuring
I worked together with Thirumal Raj when I was projectmanager for a project which we realized together with Hexaware and he was the head of offshore development centre at Hexaware for Deutsche Bahn (German Railways). He took over the ODC in very trouble times and together we managed the turn arround back to success. I enjoyed working with him, because he managed the situation, motivated the team and gave me as customer a good feeling. Thanks for this good working together.
Kailash A.
Raj was hired by me to manage one of my most important project in Hong Kong. I have no hesitation to say that he lived to my expectations fully. He is a fully dedicated person, hardworking. he managed the project and customer very well. His grasp on technology matters was fantastic. He quickly learned the domain and helped building the project team. His customer interaction skills are superb and was well liked by not only the customer but his team members as well.
Dana Scheuring
I worked together with Thirumal Raj when I was projectmanager for a project which we realized together with Hexaware and he was the head of offshore development centre at Hexaware for Deutsche Bahn (German Railways). He took over the ODC in very trouble times and together we managed the turn arround back to success. I enjoyed working with him, because he managed the situation, motivated the team and gave me as customer a good feeling. Thanks for this good working together.
Credentials
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MS: Managing Projects with Microsoft Project 2013
MicrosoftMay, 2015- Nov, 2024 -
Certified Information Technology Project Manager (CITPM)
Singapore Computer SocietyJan, 2004- Nov, 2024 -
Fast Tracking IT Project Management (ITPM)
Boston UniversityJan, 2004- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteJan, 2004- Nov, 2024 -
Professional Certificate in IT Project Management
National University of SingaporeJan, 2003- Nov, 2024
Experience
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ELITE DIGITAL LOGISTICS
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Singapore
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Global Chief Technology Officer (CTO)
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Jul 2021 - Present
Key member of Global CXO Team and closely work with CEO to grow organization’s global freight management business for the chemical industry worldwide, as well as integrating the cultures and business strengths.Strategize and provide advanced digital supply chain service offering logistics systems for a growing customer base globally.To drive growth and strategic renewal by transforming an organization's traditional analogy business into digital platformBuild digital strategies & drive digital innovation using digital tools, platforms, technologies, services, and processes by working with cross-functional partners (internal & external) to map and transition traditional processes to digital.Set technical vision & strategy to ensure organizations’ s technology development plans are in line with business goalsBuild, manage and ensure Security, Scalability and performance strategy of oversell technology infrastructure blueprint.Build value proposition with external customer jurisdiction through organization’s digital strategy & platform.Ensure all technology practices adhere to regulatory standardsManage global development team to deliver quality programming & attract, assess, retain and grow quality technical talentsManage and lead global process standardization across globe.
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Group IT Director (Global)
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Nov 2016 - Present
Transforming Elite's current Business & Technical platform into Digital. Our goal to implement Digital Transformation in Supply Chain & Logistics Journey started in 2017 and in progress...!!! Excellent processes automation under digital transformation journey achieved and accomplished..Provide Vision & Leadership for designing, developing and implementing IT initiatives that create value to customer and/or business globally. Translates Elite's vision into IT systems and procedures, articulating this critical link to the company stakeholders including the Board of Directors & Executive Management TeamInfluence & direct Elite’s IT Applications and Infrastructure evolution to ensure key business strategies and processes are driven by systems that enable change, growth and flexibility. Ensure IT Applications and Infrastructure are reliable, secure, cost efficient, and strategically sound, reflecting business needs and best practice in creating value for the company and Elite’s customers. Implement IT initiatives that enable the Company to compete more vigorously and more profitably in a constantly changing and demanding marketplace.Directing the evaluation of make vs. buy decisions as they relate to outsourcing vs. in-house provisioning, identifying and developing strategic partnerships with key IT suppliers, licenses and contracts and consultant organizations. Ensure organizational structure is appropriate for supporting current and future business needs. Recruit appropriate talent. Develop IT policies and procedures as a basis for ensuring consistency in standards and leveraging of common systems. Optimize return on Elite’s IT investment by acquiring cost-justified IT components, as measured by performance, support availability, price and future industry trends, which successfully achieve continuous improvement and competitive advantage.Always be with customer, business and bring IT to enable customer & business vision.
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Apar Technologies
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Singapore
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IT Services and IT Consulting
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300 - 400 Employee
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Vice President Service Delivery
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May 2016 - Oct 2016
To manage Key Accounts of Apar Technologies in Singapore to ensure Service Delivery of Project on time and with in budget .To manage the accounts to ensure the growth of accounts are as per the company's sales target and visionTo manage & ensure the CXO level stakeholders expectations are met.Key contributor of Company's Revenue generation To manage Key Accounts of Apar Technologies in Singapore to ensure Service Delivery of Project on time and with in budget .To manage the accounts to ensure the growth of accounts are as per the company's sales target and visionTo manage & ensure the CXO level stakeholders expectations are met.Key contributor of Company's Revenue generation
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DXC Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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AVP / Programme Manager - Program Delivery Management
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Mar 2014 - Mar 2016
Service Delivery Management of programs under Xchanging Malaysia Program Delivery Management. Account Management & Mining to ensure growth of existing accounts & new business.Setup Operating Model to execute various platform of application development, maintenance & support & Service deliveryP&L Responsibility with KPI setting and Tracking Service Delivery Management of programs under Xchanging Malaysia Program Delivery Management. Account Management & Mining to ensure growth of existing accounts & new business.Setup Operating Model to execute various platform of application development, maintenance & support & Service deliveryP&L Responsibility with KPI setting and Tracking
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Hexaware Technologies
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India
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IT Services and IT Consulting
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700 & Above Employee
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Asst. Vice President - Business & Relationship
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Jan 2013 - Dec 2013
Played a key role in Relationship & Business Management for Singapore based customer & APAC as additional responsibility to add value to organization and customer. Developed a single resource supporting model to a 75 member’s development team to provide solution for a 4PL Logistic customer and Managed End to End Delivery of 4PL product.Partnership Development for CLOUD, Analytical Product Vendor and Construction ConsortiumMoving of HRMS CLOUD Product to Market
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Head of Transportation Vertical (Asst. Vice President - Delivery Management)
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Dec 2011 - Dec 2012
Germany based IT Service Provider - DB Systel as ODC HeadSetup & Run Service Delivery Center at Offshore (ODC).Service Delivery with more than 100+ member’s professional team located Offshore & Onsite; to manage a contract value multimillion EUROTurned the RED project to Green with in 4months of time frame to avoid Termination, ensured double growth as on date.Co-ordinate and communicate all the parties involved in the projects governance to ensure quality delivery.Re-designed the Operating Model to execute various platform of application support & Service delivery includes SAP. PeopleSoft, JAVA & Testing.Day to day operations of service delivery (End to End)Account Management & Mining to ensure growth.Member of steering committee to steer the project to achieve the goal.Other Accounts handled under Transportation Vertical are FEDEX – PeopleSoft Finance Support, UTI, Expo Freight, HERMS – UK based company on Mainframe Application Support, DP Word, Dubai, JDA India, MXI Solutions, TBS, Ryder Logistics and Land Transport Authority (LTA), Singapore. - Responsible for account management, account mining, revenue growth, end to end delivery management with Multiple Project Managers
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Head of Delivery - Strategic Account Unit (SAU)
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Nov 2009 - Nov 2011
US Based IT System Integrator:Setup & Run Service Delivery Center for Global Delivery - heading offshore & Near-shore Delivery Center (ODC) located in Chennai, Bangalore & Mumbai (India) & Mexico Managed Transformation & Transition of multiple applications, Vendor & multi-locational professionals (Multi locational Transition of services from difference vendors & transformation of people from various locations)Responsible for Global delivery engagement, Operating Model & Program Management Office setup to execute various platform of application support, Service Planning & Infrastructure.Responsible for day to day operations of service delivery of Application Maintenance and Support (AMS), Development, Production Support for 24X7 Support (PS), Operational Support (OS) and Infrastructure Support and Level 0 to Level 4) for multiple technology tracks. Member of steering committee to steer the project to achieve the goal.Contract review & strategic project alignment in terms of technology & services.Co-ordinate and communicate all the parties involved in the projects governance to ensure quality delivery.Setting up Service Level Agreement Management (SLA) to ensure service delivery is managed with in the agreed measurements.Service delivery covers Application Maintenance & Support, Production Support, and Operations Support & Infrastructure Management & Support. Level 0 to Level 4 support.Define KPI & KRA for People & Delivery
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NCS Group
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Transition Program Manager of BFSI Division
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Mar 2009 - Nov 2009
Transition & Transformation of multiple applications from Multinational Bank, SingaporeTransition of multiple applications to handle Development, Production Support operations & Strategic initiative implementations.Transitioned Operational support positions to ChinaWorked closely with Program Management Office to setup Service Operations Model (SOM) Transition & Transformation of multiple applications from Multinational Bank, SingaporeTransition of multiple applications to handle Development, Production Support operations & Strategic initiative implementations.Transitioned Operational support positions to ChinaWorked closely with Program Management Office to setup Service Operations Model (SOM)
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Program Manager, Public Services Practice
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2007 - 2009
Program Manage Projects from Government Sector (Public Services) for SingaporeResponsible & accountable for Commercial, Program Management & Project execution of Multiple Government Ministries & Statutory Board of Singapore Responsible for Transition of Projects from multi incumbent vendors and management of transition end to endCo-ordinate and communicate all the parties involved in the projects governance (Satyam, Customer, Multiple External Vendors, Alliance Partners, and Management Team)Supporting the Business Development Team in Proposal preparation, Proposal Defense and track till the closure and Part of Multiple contract winning team
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NIIT Technologies
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Information Technology & Services
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200 - 300 Employee
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Program Manager – Transportation Vertical
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2006 - 2008
Executed multiple Projects from AIRLINES and Airport Terminal Services of Singapore. Responsible & accountable for Commercial, Project Management & Project execution of Transport Vertical Projects.Managed Development & Maintenance Support ProjectsSuccessfully Managing & Implemented Cargo Management System for Asia Airfreight Terminal, Hong Kong. Executed multiple Projects from AIRLINES and Airport Terminal Services of Singapore. Responsible & accountable for Commercial, Project Management & Project execution of Transport Vertical Projects.Managed Development & Maintenance Support ProjectsSuccessfully Managing & Implemented Cargo Management System for Asia Airfreight Terminal, Hong Kong.
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Tionale Pte Ltd
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Singapore
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Wholesale
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1 - 100 Employee
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Project Manager
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Nov 2001 - Feb 2004
Headed the Team of more than 50 technical people (OFFSHORE & ONSITE) to handle & execute multiple projects & product development.Successfully managed and implemented Customer ERP for a Retail & Distribution Company in SingaporeSuccessfully managed and implemented Web Based Marketing Management System for an Arts College, Singapore.Successfully managed and implemented Web Based Ferry Management System for ROTTNEST EXPRESS PTY LTD, Fremantle (PERTH) AUSTRALIA.Successfully managed & completed a Web based & Client server based Telecom Expenses Management Information System (TEMIS) product and implemented multiple customers in Singapore
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ISG NovaSoft
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India
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Software Development
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1 - 100 Employee
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Manager Projects
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Nov 1998 - Oct 2001
Handled Singapore territory of customers for project & product development.Headed Team of more than 50 technical people to handle & execute multiple projects & product development.Successfully managed and implemented the Regional Office Automation System (ROAS), an enterprise system covers the Sales & Distribution for Zuari Industries Ltd, India. Successfully managed and implemented the Personal Navigant System (PNAV), Loan Management (SP) & Medical & Insurance Management System (GCM) for OCP, MOROCCO.
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Pentafour Softwares and Exports Ltd
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Software Development
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Associate Consultant (Project Manager)
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Aug 1996 - Oct 1998
Handled the Domestic territory of India for project & product development.Headed the Team of more than 60 technical people (OFFSHORE) to handle & execute multiple projects & product development.SEPG group member in defining the process and procedure for SEI-CMM.Successfully designed, developed & implemented Financial & Payroll Management and Container Traffic Control System for Cochin Port Trust, India, Integrated Computer System for Tuticorin Port Trust, IndiaSuccessfully designed, developed & implemented an Enterprise Resource Planning(ERP) system for Rubfila International Ltd a continuous process industry. Designed & developed a product “PENTAWORKS”, An ERP for a process Industry and Also developed a Banking System for Lakshmi Villas Bank, Chennai, India
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Systems Executive
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Apr 1994 - Aug 1996
Team Member & Leader for In house software development.Responsible & accountable for progress and delivery of projects.Designed & developed Leads Tracking System, Customer Accounting System & Financial Accounting System Team Member & Leader for In house software development.Responsible & accountable for progress and delivery of projects.Designed & developed Leads Tracking System, Customer Accounting System & Financial Accounting System
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EDP In-charge
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Jan 1992 - Mar 1994
In-charge for In house software development.Setting up the entire EDP Department and its operation.Responsible & Accountable for progress and delivery of projects.Designed & developed Financial Accounting, Export Document Management, and Transportation & Payroll System. In-charge for In house software development.Setting up the entire EDP Department and its operation.Responsible & Accountable for progress and delivery of projects.Designed & developed Financial Accounting, Export Document Management, and Transportation & Payroll System.
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Education
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1988 - 1991
Madurai Kamaraj University
Bachelor’s Degree, Computer Science -
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T.D.T.A Higher Secondary School, India
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T.D.T.A Higher Secondary School, Udankudi
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