Thinh Dao

Director & Board Member at Australian Circular Economy Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Experience

    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Director & Board Member
      • May 2021 - Present

      Senior role in guiding a diverse range of industry sectors in sustainable solutions, ensuring that the 3 Pillars (3P) of People, Planet, Prosperity are met. ACES is a sustainable platform that helps promote businesses who wants to be sustainable at the same time providing solutions and strategies to achieve their goals. Working on a recognition system to promote businesses who are actively working towards lowering their CO2 emission and solutions that have been deployed. Senior role in guiding a diverse range of industry sectors in sustainable solutions, ensuring that the 3 Pillars (3P) of People, Planet, Prosperity are met. ACES is a sustainable platform that helps promote businesses who wants to be sustainable at the same time providing solutions and strategies to achieve their goals. Working on a recognition system to promote businesses who are actively working towards lowering their CO2 emission and solutions that have been deployed.

    • Australia
    • Oil and Gas
    • General Manager - Sustainability Solutions
      • Feb 2018 - May 2021

      General Manager – Sustainable Solutions Feb 2018 - Current Aussie NRG Pty Ltd • Oversee all areas towards cost savings outcomes for clients through the implementation of services, work methodology and technology. • Tactical and strategic high-level interaction with key stake holders to help shape outcomes. General Manager – Sustainable Solutions Feb 2018 - Current Aussie NRG Pty Ltd • Oversee all areas towards cost savings outcomes for clients through the implementation of services, work methodology and technology. • Tactical and strategic high-level interaction with key stake holders to help shape outcomes.

    • Chief Technical Officer
      • May 2014 - Mar 2018

      Chief Technical Officer Jun 2014 – Feb 2018 Just Energy Pty Ltd • Responsible for all product and design of all technical related areas • Management of all contractors, vendors and projects. • Product procurement and project costings • Project review and feasibility analysis • Development and implementation of unique inhouse reporting IP for PV system design, performance and feasibility for clients. Chief Technical Officer Jun 2014 – Feb 2018 Just Energy Pty Ltd • Responsible for all product and design of all technical related areas • Management of all contractors, vendors and projects. • Product procurement and project costings • Project review and feasibility analysis • Development and implementation of unique inhouse reporting IP for PV system design, performance and feasibility for clients.

    • Manager – Technical Operations
      • Jan 2014 - May 2014

      • Responsible for product and design of all technical related areas • Product procurement and project costings • Project review and feasibility analysis • Responsible for product and design of all technical related areas • Product procurement and project costings • Project review and feasibility analysis

    • Manager – Operations
      • Jun 2012 - Dec 2013

      • Oversaw daily and strategic operational duties to ensure KPIs and customer service levels are met. • Management of internal electrical teams and work flow coordination and project planning. • Oversaw daily and strategic operational duties to ensure KPIs and customer service levels are met. • Management of internal electrical teams and work flow coordination and project planning.

    • Australia
    • Wholesale
    • 1 - 100 Employee
    • Manager – Business Development
      • Feb 2012 - May 2012

      • Relationship management with internal and external to foster and build business opportunities through the facilitation of process flow cooperation. • Relationship management with internal and external to foster and build business opportunities through the facilitation of process flow cooperation.

    • Australia
    • Information Services
    • 1 - 100 Employee
    • Manager – Victorian Operations & Customer Service
      • Apr 2011 - Feb 2012

      • Oversaw daily and strategic operational duties in a high volume records and data centre environment, ensuring operational KPIs and service levels are met. • Report creation from weekly to Board level. • Tender writing and preparation. • QA and ISO 9001 compliance management. • Staff training and induction. • Oversaw daily and strategic operational duties in a high volume records and data centre environment, ensuring operational KPIs and service levels are met. • Report creation from weekly to Board level. • Tender writing and preparation. • QA and ISO 9001 compliance management. • Staff training and induction.

    • Manager - Reports & Project Operations
      • Sep 2008 - Feb 2011

      • Chairperson - Environmental & Sustainability Committee MAS Administration Services/Process Plus/TYFT • Managerial responsibilities and oversaw the payment of $128 million to suppliers under the TFYT program in accordance to Federal Government guidelines • Compliance and customer service quality KPI and SLA management. • Resource and facility management. • Relationship management with customers and clients. • Created and managed special ADHOC projects teams. • Project management • Planned and budgeted special projects for MAS Administration Service and the parent company - Inner Northern Group Training (INGT) Limited and associated sister companies, e.g. MAS National. • Business data analysis and report creations with recommendations for executive management and the company’s Board regarding to financial and operational performance outcomes for tactical and strategic business planning. • Work methodology process mapping, Gap Analysis and problem-solving. • Tender preparation for potential contract opportunities. • Audit preparations. Show less

    • Manager - Operations
      • Jan 2008 - Aug 2008

      • Continued with all responsibilities to ensure the customer service and administrative quality for the company as listed in Customer Service & Administrative Quality Manager.• Oversaw daily and strategic operational duties in a high volume office/contact centre environment, ensuring operational KPIs and service levels are met.

    • Manager - Customer Service & Administration Quality/Compliance
      • Apr 2007 - Dec 2007

      • Responsible for the design, development and implementation of the contact centre and quality framework for MAS Administration Service’s Tools For Your Trade (TFYT) Initiative for DEEWR.• Oversaw and maintained the company’s quality and compliance framework for all processes for the TFYT Initiative, from customer service to administrative processing.• Conducted training need analysis (TNA) to determine compliance and quality levels.• Created training plans for individual staff members to reinforce one on one coaching/mentoring to meet quality KPI.• Created performance reporting systems for executive management.• Liaised with the Federal Government’s DEEWR concerning quality matters. Show less

Education

  • Victoria University
    Bachelor Degree, Business Administration and Management, General
    1997 - 1998
  • Victoria University
    Associated Diploma, Operations Management
    1995 - 1996

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