Experience

NYC Board of Education Retirement System

• United States
• Government Administration
• 100 - 200 Employee

• Associate Retirement Benefits Examiner

  • Nov 2022 - Present

  • Report death, Suspend members accounts, report lost checks, cancel and replace checks. • Process and adjust any over payment for deceased member in PPMS • Create pension Number for news retirees using V3, and make sure all the information CPMS matches in PPMS. • Create Award letters for housing using BVouchers, and mail or emailed them out. • Generate 1099R to the members using PPMS • Process the monthly checks for retirees and update Bank information and address to… Show more • Report death, Suspend members accounts, report lost checks, cancel and replace checks. • Process and adjust any over payment for deceased member in PPMS • Create pension Number for news retirees using V3, and make sure all the information CPMS matches in PPMS. • Create Award letters for housing using BVouchers, and mail or emailed them out. • Generate 1099R to the members using PPMS • Process the monthly checks for retirees and update Bank information and address to avoid any outstanding balance. • Update the information to ensure that summaries of accounting, reconciliation, calculation, and pension payroll data are accurate. • Enroll new retirees in PPMS/enter and update EFT, W4-P Change of Address in PPMS/CPMS • Print monthly report using PMS/RMDS5/BVOUCHER • Communicating and obtaining information from/to members, other City and State agencies, NYCERS’ Business • units, and/or other Retirement systems. The position also requires responding to CRM cases that are received within the Unit • Searches and updates file and retrieves information using CPMS and PPMS • Keeps and reviews membre records using V3. • Calculating years of service, compensation base, required contributions, review account balances and determine member’s eligibility for retirement • Responds to inquiries and follow-up using emails and phone calls.

• Retirement System Assistant/ Operations

  • May 2021 - Present

• Records Assistant

  • Mar 2020 - May 2021


West Park Hotel
• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee
• Front Desk Receptionist

  • Nov 2018 - Jan 2021


NYC Department of Education

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Customer Service Technician

  • Nov 2018 - Jan 2020

  • Excelling in handling a variety of customer services tasks and maintaining different translation equipments and instruments. • Demonstrating a good ability to examine malfunctioning equipments and instruments. • Distributing the equipments and instruments to parents. • Providing tips and advice for international students. • Demonstrating equipments operation and explaining presentative maintenance to teachers and students and parents • Excelling in handling a variety of customer services tasks and maintaining different translation equipments and instruments. • Demonstrating a good ability to examine malfunctioning equipments and instruments. • Distributing the equipments and instruments to parents. • Providing tips and advice for international students. • Demonstrating equipments operation and explaining presentative maintenance to teachers and students and parents


Stacy adams
• United States
• Medical Practices
• Cashier

  • Nov 2016 - Sep 2019