Experience

IBM

• China
• Software Development
• 700 & Above Employee

• Senior Financial Analyst

  • Jun 2021 - Present



Bajaj Allianz Life

• India
• Insurance
• 700 & Above Employee

• Senior Customer Service Executive

  • Feb 2019 - Present

• Senior CSE

  • Feb 2019 - Feb 2021

  • Field incoming calls to service for current customers police and cross sell to increase retention. • Led company by promotion on marketing for new business. • Ability to service high end customers – VIP Customers and having Experience to deal with potential customers to explain all insurance options. • Understanding customer requirements and needs, proposing a good potential plan for their needs. • Plan, assign and monitor work tasks for optimum team efficiency and Good in preparing operational reports assigned by Team Leaders/ Managers. • Performed administrative tasks, such as maintaining records and handling policy renewals. • Good in Recording details of inquiries, comments and complaints and actions taken. • Handling complete responsibilities for all aspects of operations in the sector. • Regular renewal follow-up calls and achieve the Targets on or before the time period. • Renewal Collections and receipting the Brach walk in customers. Efficient Home visits for renewal Collections. • Policy related serving and retaining to the customers efficiently. • Handling the documentation works and submit to the branch operation heads within the stipulated time period and Communicate and coordinate with internal departments in an efficient way



KPMG India

• India
• Business Consulting and Services
• 700 & Above Employee

• Analyst

  • Jun 2017 - May 2018

  • Core team member of GST Implementation team in Chennai Unit • Handling post GST compliance of clientele alongside routine IDT activities. • Working & preparing of data & corresponding filing of MEIS & SEIS Scheme related documents with DGFT &MEPZ. • Follow-ups and visits to authority for swift processing & obtaining the scrip for various clients. • Co-Ordinate with Government officials like DGFT & MEPZ • Core team member of GST Implementation team in Chennai Unit • Handling post GST compliance of clientele alongside routine IDT activities. • Working & preparing of data & corresponding filing of MEIS & SEIS Scheme related documents with DGFT &MEPZ. • Follow-ups and visits to authority for swift processing & obtaining the scrip for various clients. • Co-Ordinate with Government officials like DGFT & MEPZ



Capgemini

• Process Associate

  • Jan 2016 - May 2017

  • Processing invoices in SAP. • Responsible for ensuring error free process with 100% accuracy in SAP. • Auditing invoices on daily basis. • Verified that company controls were in compliance with established policies by Auditing employees Expenses. • Claim processing in T&E department in accounts payment. • Claim processing for employees globally. • Processing claims and payment clearance by using SAP. • Posting the manual invoice to clients. • Linking the claims in SAP document. • Achievement: • Received Best Achievement Award (Spot Award) among T&E Department Colleagues for Exceptional Commitment & Contribution on May2016.