Thilaga Sivaraman (MBA)

Corporate Communications & Industry Development Manager at Financial Planning Association of Malaysia (FPAM)
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Contact Information
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • Malay Full professional proficiency
  • English Full professional proficiency
  • Tamil Native or bilingual proficiency
  • Hindi Elementary proficiency

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Bruce Hope

"A passion for communications". These are the best words to describe Thilaga. As the sole full time employee of the chamber, Thilaga had multiple responsibilities including financial, event management and coordination, membership management and reporting as well as office administration . A highlight was the successful planning and execution of the 25th Anniversary Annual Dinner and Dance which received a lot of positive feedback from guests and sponsors. An easy recommendation to write.

Sharon Lu Fortin, M.Ed (Special Education)

When I first interviewed Thilaga for a vacancy in the organization, she came across very shy and reserved but I saw a twinkle in her eyes and guessed maybe I can work with her somehow. We worked together very well over the years as she and I moved up the corporate ladder, I have to say that she has been a constant support for me in my role as General Manager. She is a hard worker, reliable, goal-oriented and always ready to assist. Her commitment goes over and beyond what I expected and it never ceases to amaze me how she managed to juggle everything and keep her cool. As she progressed in her career, we kept in touch and I can see her resilience in many areas of work and personal life. Her commitment to her work despite challenges is really commendable. I am very proud of her achievements till today and highly recommend her to work in any organization! She is definitely an ASSET!

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Credentials

  • Certificate of Publication
    European Journal of Management and Marketing Studies
    Jan, 2023
    - Sep, 2024
  • LCCI Professional Accounting Course Level 2
    EU Institute Petaling Jaya
    Sep, 2020
    - Sep, 2024

Experience

    • Financial Services
    • 1 - 100 Employee
    • Corporate Communications & Industry Development Manager
      • Jun 2023 - Present

      1) Industry Development & Collaboration (a) Support the development, updating & implementation of governance documents (b) Attend & draft meeting minutes/notes for industry collaboration (c) Timely dissemination of minutes & related documents (d) Coordinate collaboration of industry events 2) Industry Membership (a) Support Charter & Corporate Membership (b) Coordinate Membership Collaborations (c) On-board new Charter & Corporate Members (d) In charge of membership kit 3) Corporate Communications (a) Preparation of announcements & press releases (b) Ensure association's branding assets are up-to-date (c) Ensure compliance to usage of assets within Management Office & Chapters (d) Preparation of annual report (e) Management of FPAM website 4) Chapters Oversight (a) Oversee Chapters (b) Update & disseminate chapters guidelines (c) Coordinate with other departments for chapter communications (d) Update list of assets with Chapters 5) Management of Opportunities Page (a) Solicit with Charter & Corporate Members for opportunities page (b) Posting of ads & university internship in opportunities page Show less

    • Education Management
    • 1 - 100 Employee
    • Assistant Manager of Publications and Corporate Communications
      • May 2021 - Jun 2023

      A. EDITORIAL 1. TAX GUARDIAN (CTIM’s quarterly tax journal) - Coordinate with the Committee chairman, writers and reviewers on the articles - Oversee the design of the journal and its content in coordination with the designer/publisher - Ensure the timeline for the issuance of the journal is met - As a secretariat of the Editorial Committee Meeting to prepare the minutes of meeting 2. BUDGET COMMENTARY AND TAX INFORMATION - Undertake CTIM’s role to coordinate with external parties – Committee chairman, technical reviewers, team leaders, publisher and printer - To oversee the production process from: * obtaining the interim chapter updates from the team leaders and sending them to the respected reviewers * to send the updated chapter interim updates for typesetting and send the clean files after typesetting to the team leaders and members - As a secretariat of the Budget Commentary and Tax Information Editorial Committee Meeting to prepare the minutes of meeting B. TECHNICAL 1. SOURCING FOR TAXATION RELATED NEWS / ARTICLES FROM ONLINE SOURCES - Check for taxation related news / articles from reliable online sources on a daily basis, and circulate the updates to Editorial Committee Members, President, Deputy President and Executive Director. 2. RESOURCE CENTRE - Maintain the Resource Centre (“RC”) - Assist members in using the online subscription packages in the RC. C. MEDIA / CORPORATE COMMUNICATIONS 1. SOCIAL MEDIA AND CORPORATE COMMUNICATIONS. - Content creation for CTIM’s website, Facebook, LinkedIn, Instagram and Twitter, corporate brochure, corporate video and any other corporate communication. 2. MEDIA COMMUNICATIONS - Issuance of Press Release for Annual General Meeting and other internal events for the Institute - Media Liaison D. OTHERS 1. PROOFREADER / MASTER OF CEREMONY - Proofreader for any publications related to the Institute - Master of Ceremony for the Institute's internal events Show less

    • Malaysia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Senior Executive Communications
      • Sep 2016 - Apr 2021

      •To manage events and activities of MNZCC from sourcing speaker for a business talk event, managing food and beverage order, follow up with attendees, registration list, create flyers, etc •To coordinate, source content and produce the MNZCC monthly E- Newsletter via MailerLite •To prepare all speeches, forewords, press releases and press kits for all MNZCC events •To regularly provide current information, news updates, develop content and maintain the MNZCC website; website coding •Manage MNZCC’s social media pages on daily basis e.g; Facebook, Instagram, LinkedIn, Twitter, Youtube •To manage Drift App (online chat feature for the chamber) •To handle editorial for publications like Annual Report, Souvenir Program, Newsletter etc •To create surveys on Survey Monkey app to obtain members’ feedback and opinion on MNZCC’s events and activities •To compile regular inventory of MNZCC PR kits and MNZCC merchandising items / gifts •To liaise and maintain good relationship with the media •To work with the other chambers in co-ordinating events (for Inter-Chamber events) •To design e-cards, e-banners, signature e-banners, e-flyers for MNZCC •Take minutes of meeting and maintain all records of staff and office activities •In charge of having the full list of upcoming events and meetings organized by Malaysia New Zealand Chamber of Commerce and other parties and responsible for managing complex diaries, organising meeting, booking venues, hospitality and accommodation •Responsible for preparing cash sheets, financial report, balance sheet, profit and loss and statistic of income and expenditure of MNZCC for every month •To handle basic accounts in Xero Accounting Software System •In charge for online transactions via Braintree Gateway Payment •Assist with registration for new members / partners / sponsors and to update the payment received accordingly •In charge of membership database and events information in EventBank and MembershipWorks Show less

    • Malaysia
    • Hospitality
    • 1 - 100 Employee
    • Executive Communications
      • Aug 2013 - Oct 2015

      *To project a positive image by communicating activities of MAH among its members and in the tourism industry *To coordinate and produce the MAH Newsletter, MAH Annual Secretariat Report, MAH Annual Finance Report. e-newsletter, brochures, Souvenir Publication for each event, desk calendar and/or any other printed/online MAH publications *To maintain and organize communication files, members’ press releases, newspaper and magazine articles and MAH event photographs *To prepare all speeches, forewords, press releases and press kits for all MAH functions and events *To regularly provide current information, news updates and maintain the MAH website / Facebook page; archiving of MAH website / website coding. *To assist members/advertisers in uploading their advertisements in the website *To compile regular inventory of MAH PR kits and MAH merchandising items / gifts *To liaise and maintain good relationship with the media; secure “Official Media” for main MAH events *To work with the Ministry of Tourism / Tourism Malaysia and reputable publishers/media on promotion of the hotel industry in special publications or advertisements *To coordinate the activities of the MAH Public Relations and Sales & Marketing Committees *To gather information pertaining to the hotel industry and MAH members by daily screening all newspaper/print/online media and collating it to be shared with all members via daily ‘news’ email blast *To prepare e-cards (all national festivals, birthdays of staff and MAH Board), e-banners and e-signature banners for MAH *To perform any other official tasks as assigned by the Chief Executive Officer or the MAH General Manager from time to time *Take minutes of meeting and maintain all records of staff and office activities *In charge of guiding new staff in their respective job *In charge of having the full list of upcoming events and meetings organized by Malaysian Association of Hotels and other parties Show less

    • Case File Administrator
      • Jun 2012 - May 2013

      *To upload field reports in the system received from Field Agent from various countries such Afghanistan, Ukraine,Vietnam, etc. *Proof reader for each and every report received from the Field Agents *To upload field reports in the system received from Field Agent from various countries such Afghanistan, Ukraine,Vietnam, etc. *Proof reader for each and every report received from the Field Agents

Education

  • UNITAR International University
    Master of Business Administration - MBA, Marketing Communication
    2021 - 2022
  • Open University Malaysia
    Bachelor Degree in Communication, Communication
    2014 - 2018
  • PTPL College
    Diploma, Hotel Management
    2007 - 2011

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