Experience

Myanmar Jardine Schindler Ltd.- Lifts/ Elevators and Escalators Company

• Senior IT Executive

  • Nov 2020 - Present



British American Tobacco

• Italy
• Tobacco
• 1 - 100 Employee

• IT Executive

  • Oct 2018 - Nov 2020

  Responsibilities: Managing and administration DHCP, NPS and Print Server (Windows SRV 2012 R2), Veritas Backup Exec Server, PfSense Server, CentOS Server, Microsoft Azure File Server, Microsoft Dynamic NAV Application Server (ERP), DR Servers. Managing AD users, creating and granting shared folder access in respective department AD group, USB Access group, email distribution group for respective user. Managing Virtual Machines with Vsphere client on VMware ESxi server. Administration and troubleshooting Core Switches, Access Switches, Cisco WLC and AP and Cisco Telepresence System EX90 and SX80 and MikroTik router, VOIP Network; Cisco Unified Communications Server, Voice Gateway Router and IP Phones. Managing IT DRP, BCP, BIA. Proactive activity as per daily basis for monitoring all server’ health status, storage consumption, warning, alerts, link capacity and backup process for data redundancy. Actively administered and managed the network, workstation operating systems, security systems, safety backups and servers related to the systems of the resort. Provide expert IT support to end users O365, Juno Pulse VPN, AD User account, NAV (ERP) issues, request and other day to day technical issues. Cooperation and supporting with Fujitsu Global Service Team for the related service request and incident ticket to resolve. Managing and supervising branch IT Support Technicians. Supporting and involving for the global projects and perform local project management of IT initiatives. Managing the IT Assets inventory. Preparation and management of operating and capital budgets.  Handling paper process. Manage external vendor relationships and services. Reporting to the Line Manager and respective global project owner.



Velox Enterprise of Technology Co., Ltd.

• Technical Supervisor

  • Feb 2012 - Aug 2018

  Responsibilities:• Administration of Cisco Routers/Switches, MikroTik devices, Microsoft Server 2008, ASA Firewall, FortiGate Firewall, PfSense Firewall, Ubiquiti, EnGenius, Xclaim Wireless by Ruckus, Synology NAS, Online-UPS, IP PBX, CCTV.• Implementation of routing & switching, load balancing and WAN link redundancy, video conferencing, RAID, firewall security and VPN configuration.• Installation and troubleshooting the Radius/Hotspot/DHCP/DNS/Exchange/AD.• Provide expert support for wireless system design, wireless access point and wireless controller configuration and troubleshooting.• Fiber optic backbone network design, installation and troubleshooting.• Provide enterprise network infrastructure design and implementation.• Resolving critical technical issues pertaining to System Performance, Viruses, Spyware and Spam related issues, minimized computer crashes, Network & Internet Connectivity related issues, Application Conflicts & System Bugs.• Managing and supervising for ADSL, FTTx and METRO Net Fiber sites installation and troubleshooting.• Provide survey at client site and take note survey data, project requirement, customers’ needs, and service record.• Creating network infrastructure design and project documentation.• Provide required end-user training for specific IT solutions and services.• Leading projects and directing a team.• Monitor and track project progress and handle any issues that arise. Report and escalate to management as needed.• Ensuring the safest working environment possible for staff.• Trained several Information Technology teams and professionally supervised them.• Managing and improving our service to enhance service quality and maximize efficiency.• Strong customer relationship with the IT user community, ensuring clear understanding of business environment and user requirements.



Micro Peacock Co., Ltd.

• Senior Network Engineer

  • Mar 2010 - Sep 2011

  Responsibilities:• Installation and troubleshooting the overall network infrastructure, server, routers, switches, wireless access points, UTP cabling and termination.• Administration of AD, Exchange, DNS, DHCP, Proxy, Caffeeze server and Panda antivirus server.• Installation and maintenance of CCTV, door access control systems, finger print security system and PABX.• Installation and troubleshooting hardware, software, system, network, printers, scanners and related peripherals.• Assembled, repaired, maintained and disassembled computers and related equipment.• Windows and software installations, virus cleaning, data backup, security configuration.• Troubleshoot system failures and provide solutions to restore functionality.• Report to Team Lead for site progress, user required and problem issues.



Milon Computer and Network Accessories Sale & Service

• Hardware and Network Techanician

  • Jul 2009 - Dec 2009

  Responsibilities:• Installation and repairing Desktop, Laptop, printers, copier, scanner and related peripherals.• Provide remote / on-site technical support for end-users and workstations.• Windows installation, Virus cleaning and updating, data backup, System maintenance and fixing issues.• Installed and configured various standard software as per user requirements.• Installation and Troubleshooting local area network, routers, switch, access points and related peripherals.• Supporting for selling PC, Accessories and Network related equipment. • Daily report to manager for site progress, user required, problem issues and sale report.