Thiga Mwangi
Business Project Manager at Bull Business Advisory- Claim this Profile
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Swahili Professional working proficiency
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French Limited working proficiency
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English Full professional proficiency
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Bio
Benjamin K.
A go getter and simply on top of his league
Benjamin K.
A go getter and simply on top of his league
Benjamin K.
A go getter and simply on top of his league
Benjamin K.
A go getter and simply on top of his league
Credentials
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Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
LinkedInMar, 2022- Oct, 2024 -
Comparing Agile versus Waterfall Project Management
LinkedInMar, 2022- Oct, 2024 -
How to Perform Business Analysis in a Virtual Environment
LinkedInMar, 2022- Oct, 2024
Experience
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Bull Business Advisory
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United States
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Business Consulting and Services
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1 - 100 Employee
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Business Project Manager
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Apr 2022 - Present
Managing project progress and adapt work as requiredManaging relationships with clients and stakeholdersDesigning and signing off on contractsStores management for batch storage solutions using PoSOverseeing all incoming and outgoing project documentationIdentifying opportunities that considerably reduce costs therefore improving and maintaining service levels significantly.Conducting project review and creating detailed reports for executive staffOptimising and improving processes and the overall approach where necessarySecuring growth opportunities and initiating new projects
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Business Applications Product Manager
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Feb 2021 - Apr 2022
Product management of credit application platform in design and build on iOS and Android platformsPlanning, scheduling, resource allocation and progress monitoring - Act as a single point of contact for contractual and commercial related activities for Internal teams and vendors Drove opportunity conversion from data analysis by 25%.Administration of vendor and contract managementConceptualized digital marketing policies for the organization on social media platforms effectively increasing client visibility and overall sales. Drove customer service and change process by managing record keeping for all contract related correspondence and documentationLed Business analysis and requirements analysis Draft, review, evaluate, and prepare contractsCustomer relationship management and communication, responsible for identification of potential vendors to deliver the goods or services that meet business requirements. Identified opportunities that considerably reduced costs therefore improving and maintaining service levels significantly.
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Cloud Productivity Solutions Limited
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Kenya
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IT Services and IT Consulting
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1 - 100 Employee
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IT Service Delivery and Project Manager
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Jul 2019 - Feb 2021
Designed, implemented, executed and continually reviewed the daily and long-term strategic management of change & release policiesManaged record keeping for all contract related correspondence and documentation.Led, developed and executed change programs partnering with Leadership and Talent and HR for specialist capability, best practice and corporate practice. Ensure continuous development of self by embracing new procedures, technologies and processes that support change.Identified, developed and planned learning opportunities to support adoption, partnering with internal and external learning development and delivery specialists and the business capability teams.Supported the business leaders and their business partners to ensure engagement with business stakeholders on change initiatives and transformation programs. Lead the support so that they are equipped to fulfil the role of change sponsor as they help their teams through transitions and changes to ways of working.Developed and supported communities of change agents ensuring they become advocates and the voice of transformation to all and feedback to the change program.Developed a set of actionable and targeted change management plans and deliverables and integrate management activities into the portfolio as required.Revised, recommended, and maintained Change Management and Release Management plans, schedules policies, processes, and procedures that reflect ITIL best practices.
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Villbo Group
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Kenya
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IT Services and IT Consulting
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1 - 100 Employee
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Project Systems Manager
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Jun 2014 - Jun 2019
Safeguarding Technical Team Gross Profit Target Supported the management of the Configuration Management Database (CMDB) and reporting of all Configuration Item (CI) exceptions and data discrepancies Trained end users and super users and providing continuous improvement. Spearheaded Release Planning and pre and post Release Deployment activities and meetings. Collaborate with internal stakeholders to ensure alignment on commercial terms and Service Level AgreementsDeveloped, enhanced, operated and maintained Release Management system/tools and interfaces with other processes On-premise and cloud integration of technologies from Microsoft, SAP and IBMVirtualization, workload provisioning, decoupling and integrationDeveloped, measured, and analyzed Critical Success Factors (CSF) and Key Performance Indicators (KPI), and design and generate metric reports, status and performance reports for Change & Release Management and conduct training on a scheduled and ad hoc basis
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Essar
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India
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Investment Management
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700 & Above Employee
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Senior Business Systems Analyst
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Jan 2009 - Feb 2014
Supervised SAP and Odoo supportEnsured proper usage of incident, outage, problem and change management systems and processes for stores managementProduct management for E-commerce solutions to business partners in design and building applications on iOS and Android platforms.Process Review for Incident/ Problem Management and implement enhancements and document process. Performed quality assurance on completed incident, outage, problem investigations and change management recordsLogistical support for SIM cards distribution across East African region
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Lafarge
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France
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Wholesale Building Materials
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200 - 300 Employee
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Information Technology Support Engineer
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Jan 2007 - Dec 2008
Support SAP ERP projects - SAP Upgrade v. 7.10Maintenance of ICT infrastructure systems, WAN and Wireless applications Managed the review, assignment and classifications of incidents, outages and problem cases Conduct Root Cause Analysis and Problem Management meetings Support SAP ERP projects - SAP Upgrade v. 7.10Maintenance of ICT infrastructure systems, WAN and Wireless applications Managed the review, assignment and classifications of incidents, outages and problem cases Conduct Root Cause Analysis and Problem Management meetings
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Education
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2003 - 2007
United States International University - Africa
Bsc. Information Systems Technology, Computer Software and Media Applications
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