Experience

OCX Owners Corporation

• Australia
• Real Estate
• 1 - 100 Employee

• Operations Manager / Center Manager

  • Apr 2022 - Present

  • Successfully managing all aspects of daily operations, ensuring the smooth and efficient functioning of the shopping center. • Developing and execute strategic initiatives to enhance tenant satisfaction, increase foot traffic, and drive revenue growth. • Overseeing leasing activities, including tenant selection, contract negotiation, and lease administration. • Maintaining strong relationships with tenants, addressing concerns, resolving issues, and fostering a collaborative partnership. • Implementing and enforcing operational policies and procedures to ensure compliance with industry standards and regulations. • Leading a high-performing team, providing guidance, support, and mentoring to drive individual and collective success. • Collaborating with marketing teams to develop and implement promotional campaigns and events to attract shoppers and enhance the center's brand image. • Monitoring financial performance, analyze key metrics, and implement cost-saving measures without compromising the shopping center's quality or customer experience. • Coordinating with maintenance and facilities management teams to ensure the shopping center's infrastructure and amenities are well-maintained and in optimal condition. • Staying abreast of industry trends, market conditions, and competitor analysis to identify opportunities for continuous improvement and innovation. Show less



JLL

• United States
• Real Estate
• 700 & Above Employee

• Operations Manager

  • Jul 2021 - Apr 2022

  • Maintaining compliance to all OH&S, building code of Australia standards, disability discrimination act, and all other regulations relevant including risk management audits. • Responsible for the planned preventive maintenance of the CBD Hub assets which includes a heritage building, H&M and food retail stores. • Planned and managed all contractors to ensure that they are professional delivered in line with agreed contractual metrics and within agreed budget. • Actively working to ensure that the centre’s operations budget are meeting or exceeding targets. • Proactively engaging stakeholders to ensure that on site client’s expectations are met. • Planning, managing and delivering tenant’s fit-out and renovation projects. Show less



Oaks Hotels, Resorts & Suites

• Australia
• Hospitality
• 300 - 400 Employee

• Senior Facilities Manager

  • Jun 2019 - Jun 2021

  • Implementing and driving a preventative maintenance program. • Performing the role in a hands-on manner by undertaking any repairs and maintenance as required. • Responsible for supervision of electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor activities. • Supervising of all common area cleaning and repairs and maintenance in accordance with the Caretaking Agreement. • Maintaining an approved Body Corporate Contractors List. • Development of building reports, plant and services schedules. • Assisting the Hotel Manager in financial activities, including invoice approval, budget. forecasting and expenditure control for the Body Corporate. • Timely liaison with the Owners Corporation on all matters after consultation with the General Manager Bodies Corporate and Hotel Manager. • Attending Owners Corporation meetings as requested by HM or GM – Bodies Corporate, including the annual general meeting, committee meetings and any extraordinary general meetings. • Acting as the contact point for day-to-day inquiries from Bodies Corporate. Show less



Intact Group

• Australia
• Facilities Services
• 1 - 100 Employee

• Senior Maintenance Technician

  • May 2018 - Jun 2019

  • Completing daily property rounds; checking to ensure all building systems are correct. • Responsible for the rectification of common area defects and ensure these expenses are incurred by the Facilities Manager. • Conducting periodical maintenance checks of all public areas, common kitchens, meeting rooms and private offices ensuring a pro-active and preventative approach to building maintenance is strictly adhered to. • Reporting all breaches of the building by-laws to the Facilities Manager. Show less



Oaks Hotels & Resorts

• Australia
• Hospitality
• 1 - 100 Employee

• Maintenance Technician

  • Oct 2017 - Apr 2018

  • Carrying out all in-room repairs and maintenance to ensure the product is always at the highest standard. • Understanding the separation of duties between facilities and maintenance. • Completing body corporate, grounds and pool maintenance as instructed. • Carrying out any additional duties as directed by the Hotel Manager. • Ensuring time management results in billable hours. • Responsible to maintain a tidy and safe work area. • Assisting with the security of the hotel and its guests by ensuring all apartments and hotel exits, supply rooms and supply cupboards are locked at all times. • Responsible to complete apartment inspections and report any issues. • Ensuring all apartments are maintained according to Furniture layouts and inventory and report damages. • Assisting with furniture installations and removals where necessary. • Maintaining an energy efficient environment. Show less



EARL Canteen

• Australia
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • Sep 2014 - Oct 2017

  • Ensuring product quality. • Dealing with complaints and special requests. • Responsible for weekly roster. • Assisting on menu selection. • Tasting recipes. • Training new staff members. • Carrying out staff performance review. • Placing orders. • Acting as primary contact for food and safety concerns. • Ensuring product quality. • Dealing with complaints and special requests. • Responsible for weekly roster. • Assisting on menu selection. • Tasting recipes. • Training new staff members. • Carrying out staff performance review. • Placing orders. • Acting as primary contact for food and safety concerns.



food&desire.

• Australia
• Hospitality
• 1 - 100 Employee

• Team Supervisor

  • Jan 2011 - Sep 2014

  • Responsible for weekly roster. • Ensuring equipment were in good working condition. • Receiving deliveries. • Completing all tasks allocated by the head chefs. • Delegating tasks. • Responsible for weekly roster. • Ensuring equipment were in good working condition. • Receiving deliveries. • Completing all tasks allocated by the head chefs. • Delegating tasks.



Temon Serviços

• Brazil
• Civil Engineering
• 200 - 300 Employee

• Maintenance Electrician

  • Apr 2008 - Dec 2009

  • Responsible for industrial preventative and corrective maintenance. • Reading and interpreting projects. • Attending to jobs raised by the clients. • Assembling temporary offices and work stations. • Responsible for stock taking and ordering. • Ensuring the quality and precision of the electrical equipment and tools. • Responsible for industrial preventative and corrective maintenance. • Reading and interpreting projects. • Attending to jobs raised by the clients. • Assembling temporary offices and work stations. • Responsible for stock taking and ordering. • Ensuring the quality and precision of the electrical equipment and tools.



Cetest Minas Engenharia e Serviços

• Brazil
• Construction
• 100 - 200 Employee

• Apprentice Electrician

  • Apr 2006 - Apr 2008

  • Building preventative maintenance. • Completing daily inspections in the Sub-Station. • Reading and Interpreting projects. • Wiring up new circuits and switch boards. • Installing of circuit boards. • Performing thermal scan of electrical switchboards. • Responsible for daily reports. • Building preventative maintenance. • Completing daily inspections in the Sub-Station. • Reading and Interpreting projects. • Wiring up new circuits and switch boards. • Installing of circuit boards. • Performing thermal scan of electrical switchboards. • Responsible for daily reports.