Thiago Figueira

Dealer Network Development Manager at Porsche Brasil
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Inglês Native or bilingual proficiency
  • Espanhol Full professional proficiency
  • Português Native or bilingual proficiency

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I worked with Thiago Figueira within Hyundai. Thiago is an accomplished and experienced professional. He understands all elements of the dealer network management, and he has strong team work mindset, with a great mood and keeping his good sense of humor. More than an outstanding professional he is an excellent person, which makes easy to work with him. He always looks ahead and has a full customer focus. The combination of his dealers network management skills aligned with his commitment with company's objectives makes him an accountable professional, that’s why I really enjoyed my time working with Thiago.

Marcelo Assis

Thiago developed an extraordinary job at HMB start up period that make possible to ensure a successful HB20 launch in Brazil. Through his commitment very important programs was implemented such as Dealer Identification, Technical Visit Evaluation, Dealer Standards, Excellent Dealer Club and National Service Olympic Skills. All of them brought HMB dealer network to a higher level.

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Experience

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Dealer Network Development Manager
      • Oct 2020 - Present

    • Japan
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • LATAM Business Development Coordinator
      • Dec 2019 - Sep 2020

    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • LATAM Dealer Development Coordinator
      • Nov 2015 - Nov 2019

      - Responsible to research, nominate and support retailers in Latin America, focused in franchise management and business evaluation in order to keep the best profits; - To adapt and execute the Architects training & Jaguar Land Rover new identity standards; - Responsible for Electric Vehicles implementation study in Latin America; - To develop and approve local suppliers for dealer network general structure, focus on best quality; - Responsible for Audit Program coordination for sales, after sales and dealer network annual audits.

    • Brazil
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Sales & Dealer Development Consultant
      • May 2012 - Oct 2015

      - Responsible to research, nominate and support new dealers; - Develop and homologation of the new HMB dealer new project identification standard; - To approve and support the HMB Identification Suppliers; - Monitor and support the HMB Dealer network building schedule (in loco); - Develop and execute the Technical Visit Report to measure and evaluate each dealer; - Create and monitoring the final action plans before the “opening day” on each dealer; - HMB Dealer Enhancement Program development and monitoring according to HMC standard; - Hire and training the homologated company responsible to audit the HMB Dealer Network structures and process - according to the HMB Dealer Enhancement Program; - Responsible to develop the 1st HMB Variable Margin criteria; - To select and homologate the DMS systems to HMB dealer network; - HMB Excellent Dealer Club – Creation and Management the HMB dealer recognition program; - 1st Hyundai National Skill Olympics Brazil – Creation and management process.

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Customer Service Training Analyst
      • Jan 2008 - May 2012

      - Responsible for technical and commercial training of Network – including Brastemp, Consul, Eslabon de Lujo and Kitchen Aid brands; - Develop new training tools such as E-learning Training and live streaming; - Responsible for analysis and control the department budget; - Elected in São Paulo state representative for Global Quality and Innovations team in 2007. - Responsible for technical and commercial training of Network – including Brastemp, Consul, Eslabon de Lujo and Kitchen Aid brands; - Develop new training tools such as E-learning Training and live streaming; - Responsible for analysis and control the department budget; - Elected in São Paulo state representative for Global Quality and Innovations team in 2007.

    • Brazil
    • Food and Beverage Manufacturing
    • 200 - 300 Employee
    • Maintenance Technician
      • Feb 2005 - Nov 2007

      - Responsible for planning and executing maintenance of preventive and corrective nature; - Responsible for implementing the 5S project in the company; - Identification of new business opportunities through the nationalization of parts and approval of new suppliers; - Planning and execution of training for operators and attendants; - Technical and commercial support for overseas negotiation. - Responsible for planning and executing maintenance of preventive and corrective nature; - Responsible for implementing the 5S project in the company; - Identification of new business opportunities through the nationalization of parts and approval of new suppliers; - Planning and execution of training for operators and attendants; - Technical and commercial support for overseas negotiation.

Education

  • BSP - Business School São Paulo
    Master of Business Administration (MBA), MBA focused in strategy, sales & marketing analysis
    2015 - 2016
  • Universidade Bandeirante de São Paulo
    Mechatronic Engineering, Engineering
    2006 - 2010
  • SENAI " Armando de Arruda Pereira - 1.23 "
    Mechatronic Technician, Mechatronic
    2002 - 2004

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