Thiago Dias

Technical coordinator at ENW • Telecom e Segurança
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Contact Information
us****@****om
(386) 825-5501
Location
Manaus, Amazonas, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • English Full professional proficiency
  • Espanhol Limited working proficiency

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Credentials

  • NSE 3 - Network Security Associate
    Fortinet
    Oct, 2022
    - Sep, 2024
  • NSE 2 - Network Security Associate
    Fortinet
    Oct, 2022
    - Sep, 2024
  • HCSA - Hikvision Certified Security Associate
    Hikvision
    Sep, 2022
    - Sep, 2024
  • NSE 1 - Network Security Associate
    Fortinet
    Sep, 2022
    - Sep, 2024
  • CCNA Routing and Switching
    Cisco Brasil
    Mar, 2018
    - Sep, 2024
  • IPV6 Certified Network Engineer (Silver)
    IPv6 Forum
    May, 2019
    - Sep, 2024
  • CCENT
    Cisco
    Jul, 2015
    - Sep, 2024

Experience

  • ENW • Telecom e Segurança
    • Technical coordinator
      • May 2019 - Present

      Responsible for coordinating the team of support and networks technicians of the company, performing the following functions: - Installation and maintenance of data network serving internet access link services, peer-to-peer data circuits; - Management, configuration and administration on Fujitsu storage and Virtual environment (Xen Server / XCP.ng); - Specification and approval of the data and telecom equipment required to run the new network, including - but not limited to - backbone routers, aggregation and access elements; - Identifying and testing new technologies and services to be offered within aggregation and access networks; - Designing and delivering of technical training (knowledge transfer) to ENW's network technicians. Show less

  • Rede Conecta
    • Brazil
    • Telecommunications
    • 700 & Above Employee
    • Senior Managed Platforms Specialist
      • Jul 2015 - Apr 2019

      - Advanced Technical Services Center team leader, performing network optimization, updating and troubleshooting services on the IP and MPLS backbone of OI Telecom in northern Brazil;- Management of IP (Cisco, HP), MetroEthernet (Alcatel), SDH (Datacom, Alcatel) platforms to ensure high network availability;- Responsible for the development of training and operational procedures for the field technicians team.

    • Senior Data Technician
      • Jun 2011 - Jun 2015

      - Activation of data services (MPLS, Frame Relay, Metro Ethernet) and Voice, contracted by OI Telecom corporate clients, through installation and configuration of data transmission equipment (Datacom, Alcatel, Cisco).- Attendance to subscriber repair requests aiming to reestablish communication in the Data links applying specific techniques in conducting tests following the NBR standards and troubleshooting in the equipment.

    • ADSL Technician
      • Feb 2011 - May 2011

      - Execution of technical activities of installations, maintenance, repair and withdrawal of OI VELOX ADSL (broadband) circuits.- Identification of DSLAN equipment failures and correction by the support team;

Education

  • Unicaldas - Faculdade de Caldas Novas
    Master of Business Administration - MBA, Critical Environment Infrastructure, with Emphasis on DATA CENTER
    2021 - 2022
  • UniNorte (Centro Universitário do Norte)
    Postgraduate Degree, Network and Telecommunications Engineering
    2018 - 2019
  • UniNorte (Centro Universitário do Norte)
    Bachelor of Technology - BTech, Computer Networks
    2011 - 2013

Community

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