Thiago Almeida de Oliveira

Customer Service Staff at Blow Salon
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE
Languages
  • English Professional working proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Limited working proficiency
Skills

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Bio

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Credentials

  • Network part 3:Defining user access control lists and policies
    Alura
    Mar, 2021
    - Nov, 2024
  • Network part 4: Routing protocols configuration & IPv6
    Alura
    Mar, 2021
    - Nov, 2024
  • NETWORK PART 2: RIDING A CUSTOMER PROJECT TO THE SERVICE PROVIDER
    Alura Cursos Online
    Oct, 2019
    - Nov, 2024
  • Networks Part 1: Introduction, Concepts and Practice
    Alura Cursos Online
    Oct, 2019
    - Nov, 2024
  • JAVA PART 2: INTRODUCTION TO OBJECT ORIENTATION
    Alura Cursos Online
    Sep, 2019
    - Nov, 2024
  • PHP and MySQL I Course: Fundamentals of Building a Web System
    Alura Cursos Online
    Oct, 2018
    - Nov, 2024
  • JAVA PART 1: GETTING STARTED
    Alura Cursos Online
    Apr, 2018
    - Nov, 2024
  • Nodejs
    Udemy

Experience

  • Blow Salons Dublin
    • Ireland
    • Consumer Services
    • 1 - 100 Employee
    • Customer Service Staff
      • Jun 2017 - Present

      At Blow Salons, I serve as Customer Service Staff. In this current role, I deliver excellent client service by answering the phone calls in a timely and professional manner to book the appointment. I also implement robust strategies to increase the company sales. I welcome clients when entering the saloon and guide the clients towards respective hairdressers or beautician. I organize incoming client and the walk-in customers to enhance client experience. At Blow Salons, I serve as Customer Service Staff. In this current role, I deliver excellent client service by answering the phone calls in a timely and professional manner to book the appointment. I also implement robust strategies to increase the company sales. I welcome clients when entering the saloon and guide the clients towards respective hairdressers or beautician. I organize incoming client and the walk-in customers to enhance client experience.

  • CCT College Dublin
    • Ireland
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Student
      • Feb 2017 - 2020

      At CCT College, I was a Student - Information Technology. Here I acquired comprehensive knowledge of Networking Technologies, Computing Architecture, Programming, and operating systems. I also designed a web page to report findings with citations for other sources used. Implemented exceptional editing skills to create an effective digital video presentation. Here I utilized a variety of electronic reference and telecommunication tools to build a knowledge base on a topic. I developed strong competencies in Object Oriented Constructs, Wireless Networking, Cloud Computing Fundamentals, and Network Services and Virtualization. I also learnt about Switching and Routing, Distributed Digital Transactions, and Legal, Ethical and Privacy Issues. I gained practical proficiencies in Networks and Systems Security, and Commercial Solutions Design. I mentored younger students to access bookmarked websites for specific projects.Key Achievements:• Utilized electronic reference and telecommunication tools to develop a knowledge base on a topic.• Leveraged exceptional communication skills in delivering numerous presentations at university.• Demonstrated leadership abilities in accomplishing multiple projects while adhering to strict timelines.

  • Groupe Casino
    • France
    • Retail Groceries
    • 700 & Above Employee
    • Administrative Assistant
      • May 2013 - 2015

      Execute transportation assistant duties to the freight department. Assist in loading and unloading operations of goods at a transport department. Assist transportation department in managing and coordinating shipments. Resolve customer issues relating to transportation of their goods and products. Execute transportation assistant duties to the freight department. Assist in loading and unloading operations of goods at a transport department. Assist transportation department in managing and coordinating shipments. Resolve customer issues relating to transportation of their goods and products.

  • Centro Universitário FMU | FIAM-FAAM
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • Logistics Manager
      • 2013 - 2015

      At Centro Universitário FMU, I developed in-depth knowledge and skills necessary for thriving in a challenging business career in management with a specialist in logistics and supply chain management. I also learned leading edge thinking and learning techniques across a range of business specialist areas within the supply chain management field.Key Accomplishments:• Gained extensive exposure to real world logistics through class work and a paid in company work placement undertaken in the third year of the program.

Education

  • CCT College Dublin
    BSC Information Tecnology, 7
    2017 - 2020
  • Academic Bridge - English School
    curso de linguas, Letras - Língua Inglesa e Literaturas de Língua Inglesa
    2015 - 2017
  • Faculdades Metropolitanas Unidas
    Bachelor of Technology - BTech, Logistics, Materials, and Supply Chain Management
    2013 - 2015
  • CCT College Dublin
    Bachelor of Applied Science - BASc, Information Technology
    -

Community

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