Thevatharsini Tharmakularasa

Associate Process at Informatics International Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Jaffna, Northern Province, Sri Lanka, LK
Languages
  • English Professional working proficiency

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Credentials

  • Internal Auditor Training on ISO 9001:2015
    DNV GL Training
    May, 2023
    - Nov, 2024
  • SSMI PwC Certificate in Business Process Excellence (CBPE)
    Dr. Mikel J Harry Six Sigma Management Institute
    Jan, 2022
    - Nov, 2024

Experience

  • Informatics International
    • Sri Lanka
    • Information Technology & Services
    • 100 - 200 Employee
    • Associate Process
      • Feb 2021 - Present

      + Verify the Process Compliance of Projects (Project Health Index (PHI), Process Compliance Index (PCI) Issues)​​+ Coordinate & Conduct Audits (Internal / External ISO 9001:2015, ISO 27001:2013, CMMi V2.0, Spot Audits)​​+ Escalations (Process deviations, Non-compliance, Risks, Open action items)​​+ Collaboration with SEPG & Process improvement activities; maintain Quality Management System (QMS) & Information Security Management System​​ (ISMS)+ Identify & Initiate the Causal Analysis for High Defect count, Effort Over Run (EOR), Schedule Over Run (SOR), etc.​​+ Quality Management System (QMS) Training (Introduction & Refresh Training)​​+ Follow-up on Zoho Resource Allocation​​+ Follow-up with Daily Time Sheets​​ on Zoho+ Month-end Time Sheet Reports for Finance​​+ Involves with the implementation of new Tools & Standards​​+ Conduct Biannual Customer Satisfaction Survey and consolidate the Summary​​+ Statistic collection (Measurement of Quality Objectives)​+ Zoho Analytics (Dashboards, Reports and Charts) Show less

    • Trainee IT Undergraduate
      • Feb 2017 - Feb 2021

      - SQA Activities (Dec 2018-Feb 2021) + Monitoring SQA activities from Project initiation to Project closure (Project Compliance Index preparation) + Verification/ Validation activities of projects artifacts + Participating Internal/ Spot Audits and preparing Audit Finding Reports + Time Sheet Tracking - Ensure tasks are allocated by PMs and No employee is idle + Verification on Project Health Index preparation and maintain the Process Compliance Index/Project Health Index summary up to date + Identify needs of Process training sessions + Participate in Status Review meetings and take the MOM when necessary + Flow charts, Process Diagrams, Presentations + Coordinate work related matters with other units + Updating QMS process documents as per the approved review comments from authorities + Assist to the team lead in consolidating the time billing reports to the Finance + Key Performance key Indicators (KPIs) monitoring for Business Units + Client Satisfaction Surveys and follow-up- QC Testing (June 2018-Dec 2018)- Oracle Forms & Reports Development and Issue Fixing (Nov 2017-Jun 2018)- User Manual Writing (Nov 2017)- Unit Test case preparation (Feb 2017-Nov 2017) Show less

Education

  • University of Westminster
    Computer Software Engineering, BEng in Software Engineering
    2015 - 2020
  • Vembadi Girls High School, Jaffna, SriLanka
    GCE A/L, Combined Maths, Physics, Chemistry
    2013 - 2015

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