Experience

PeopleNova Human Capital

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Business Operations Manager

  • May 2019 - Present

  Working with the founder to develop our brand, content, events, and marketing, as well as setting up and maintaining back of the house order.



Assorted Events and Organizations

• Event Manager

  • Oct 2012 - Present

  (Selected Events Produced)Decompression (2013-Present)A one-day art and music event, with 400-700 attendees held annually and produced by a non-profit with a budget of $12,000-$18,000- Managed full event timeline designed by Senior Leadership team. - Venue selection, talent management, Chief Problem Solver - All logistics for venue, crowd safety, as well as the artists individual technical requests and set-design- Point person to manage all vendors, sub committees and volunteers- Utilize knowledge of crowd control techniques and fire/safety regulations.Request Tracker Client Meetings (2012-2019)2-3 day client meetings, held in the US and Europe, B2B format, with the goal of educating and training users of an open-source platform ticketing software. - Researched potential locations and dates and chose best option based on location of prospective attendees, previous locations, budget, and staffing levels. - Worked with contracted venues on securing hotel rooms, room configuration, registration, meeting materials, ordering of food and beverage, and audio/visual equipment set-up.- Coordinated travel for instructors. - Followed up with attendees to evaluate service provided; designed online form to this end.Safety Third (2013-2018)An annual training and workshop weekend geared towards a team of 90 safety volunteers for a local festival on just a $2,500 budget - Prepare and execute meal plan for all participants over the weekend, including consideration for special dietary needs.- Delegate to and supervise volunteers for safe food preparation.- Design and procure promotional materials.Smoke & Steam (2013-2014)A one -day fundraiser event that drew 100-200 attendees. Budget $5,000.- Coordinate food donations & food preparation.- Determine set up and tear down time and process.- Solicit and manage volunteers required to produce event.



Best Practical Solutions, LLC

• Software Development
• 1 - 100 Employee

• Operations Manager

  • Oct 2012 - Jan 2019

  Reporting to the General Manager, and with advice from outside counsel and CPAs, responsible for the day to day business operations of Best Practical Solutions, producers of Request Tracker, an open-source software platform. - Accounting- Using Quickbooks as well as internal CRMs, produced daily and monthly accounting reports, invoices, managed account payable pipeline, processed employee reimbursement requests and financial reporting. - Marketing – Produced content for the Company’s social media channels, using Buffer to deploy updates at specific times chosen to maximize engagement. Redesigned the Company’s website using Squarespace and responsible for updating and general maintenance. - HR- Full-cycle recruiting, developed structured onboarding and offboarding processes, researched and wrote all internal HR related policies and procedures as well as the Employee Handbook.



U.S. Attorney's Office

• United States
• Law Practice
• 1 - 100 Employee

• Clerk/Legal Assistant

  • Aug 2007 - Oct 2012

  Originally hired as a student clerk responsible for photocopying, filing, and reception duties and quickly promoted to legal assistant, responsible for managing the administrative function for several attorneys. - Legal duties included opening, maintaining and closing files, as well as drafting and editing court pleadings and correspondence. - Administrative duties included arranging travel, scheduling, and responding to requests from District Court and other attorneys.- Special projects included: developing a standard to ensure consistency in redacting sensitive information, based on rulings by the District Court and the Ninth Circuit Court of Appeals; translating paper forms to fillable PDFs; compiling and producing materials for conferences, from electronic registration forms to attendee handouts.



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Emergency Services Logistics Manager

  • Sep 2005 - Jun 2012

  Deployed to nine national-level disaster relief operations, including dealing with the aftermath of floods, hurricanes, and wildfires. Also responded to local incidents such as mudslides and apartment fires.- Located, inspected, prepared and maintained facilities, including staff and victim shelters, relief headquarters, and storage, warehousing and staging sites.- Rented, tracked and maintained vehicles, cleared staff for vehicle operation and ensured vehicles were available when and where they were needed.- Received and sorted donations, filled supply requests, loaded delivery trucks, and distributed supplies to sites and individuals.- Received, processed and oriented new staff. Processed and arranged for travel for outgoing staff.

• Emergency Services Facilities Manager

  • Jan 2006 - Jan 2008

• Disaster Action Team Member

  • Dec 2005 - Aug 2007



AmeriCorps

• Government Administration
• 700 & Above Employee

• Disaster Preparedness Specialist (American Red Cross)

  • Sep 2006 - Jul 2007

  - Taught emergency preparedness and post-disaster survival classes to community and business groups, tailored to the Pacific Northwest.- Instructed elementary-school children on emergency preparedness in an age-appropriate format.- Proposed and implemented new activities to improve participation in emergency preparedness activities at community fairs, receiving a special commendation from the Health & Safety Department Lead.

• Corps Member

  • Oct 2004 - Jul 2005

  - Selected from over 4,800 competing applicants for a one year post with the Corporation for National and Community Service (headquartered in Washington, DC).- Coordinated with numerous volunteer organizations to teach leadership, management, and logistics skills.- Projects:- Disaster Relief in cooperation with FEMA, Polk County, Florida- Environmental Education in cooperation with Arlingtonians for a Cleaner Environment, Arlington, VA- No Child Left Behind tutoring, Brookville, OH- Trail Construction & Maintenance, in cooperation with the National Park Service, assorted parks throughout Pennsylvania, Virginia, West Virginia