Theshni Naidoo

Customer Success Manager at MagicOrange
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Contact Information
us****@****om
(386) 825-5501
Location
South Africa, ZA
Languages
  • English -
  • Afrikaans -
Skills

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Bio

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Credentials

  • FOCP: FinOps Certified Practitioner
    The Linux Foundation
    Feb, 2023
    - Nov, 2024

Experience

  • MagicOrange
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2019 - Present

      - Manage client project engagements – Design and configure financial models to meet the client’s use case, requirements and reporting needs (models include IT cost allocation, IFRS17, financialconsolidations).- Provides strategic consultancy at senior client levels- Project Management, this includes Project planning, Risk and Issue Management, Change Control, Reporting, Trouble Shooting, Project Administration - Contributes to consulting projects by analysing client’s business processes and solution design.- Analysis and Reporting – including creating dashboards and reporting views that allow for easy analysis of models, highlighting trends, variance reporting and financial impacts.- Communication and presentation to key client stakeholders (CFO, CIO, head of departments and managers).- People management - Development and training of consultants - Customer Success including the building of client relationships, Understanding client requirements and assists in selling additional business as well as working closely with sales team to create and define consulting projects and ensures that the client’s overall business objectives and needs are translated into well defined and justified projects. Show less

    • Consultant
      • Aug 2017 - Jul 2019

      - Building of Financial models, recalibrating models (as needed), and identifying opportunities toimprove model performance.- Develop an understanding of the clients operating environment and goals in order to implement MagicOrange.- Consulting with clients to understand their requirements and identifying possible solutions to achievetheir desired outcomes.- Preparation of presentations to clients on the status and progress of the project.- Transforming large sets of client data through the use of macros and advanced excel as well as ETLtools (Power Query, Power BI and Trifacta).- Development and design of Magic Orange training material (PowerPoint, videos and quick referencecards).- Training of clients- Analyzing models in PowerBI and Excel Show less

  • Massdiscounters t/a Game and Dionwired
    • South Africa
    • Retail
    • 700 & Above Employee
    • Accountant
      • Aug 2016 - Mar 2017

      Responsible for the operation and daily function of expense department. Coaching and mentoring of staff. Supervision of Expense department included 5 direct reports. Review of payments for South Africa and Africa, including verifying correct account allocation and VAT. Preparation of reconciliations for control accounts for South Africa and review for Africa. Review of creditor’s reconciliations and credit age analysis and purchase aging report. Reviewing of journals. Maintaining master file data including review of new vendor applications. Preparation of budgets and forecasting of expenses. Review of group income statement and major variance analysis. Facilitating internal and external audit processes.  Documentation and implementation of policies and procedures Updating of process flows. Restructuring of department to effectively utilise limited resources Show less

  • KPMG
    • Canada
    • Accounting
    • 700 & Above Employee
    • Senior Audit Associate
      • Jan 2016 - Mar 2016

      • Planning, execution and completion of audits• Determining the audit approach and risk areas • Evaluation of internal controls• Training and supervision of junior staff.• Building of strong relationship with clients• Preparation of group reporting deliverables• Review of financial statements

    • Audit Supervisor
      • Mar 2013 - Dec 2015

      • Planning, execution and completion of audits• Determining the audit approach and risk areas • Evaluation of internal controls• Training and supervision of junior staff.• Building of strong relationship with clients• Preparation of group reporting deliverables• Review of financial statements (including consolidated financials)• Performance of stock counts• Agreed upon procedures

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Postgraduate dipolma in accounting sciences and post graduate dipolma in applied accounting sciences, Accounting and Finance
    2011 - 2012
  • University of KwaZulu-Natal
    Bachelor’s Degree, Accounting and Finance
    2008 - 2010

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