Experience

ECE Consulting Group

• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Client Services Representative

  • Apr 2021 - Present

  Processed request of medical records for life settlement underwritings. Assigned to call insureds to request HIPAAs and POAs. Explored in creating formal letter templates to help the team in making documents. Processed claims and onboarding documents. Also assigned to organize documents to ensure easy flow of process. Processed request of medical records for life settlement underwritings. Assigned to call insureds to request HIPAAs and POAs. Explored in creating formal letter templates to help the team in making documents. Processed claims and onboarding documents. Also assigned to organize documents to ensure easy flow of process.



VISAYA

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Appointment Setter

  • Sep 2020 - Mar 2021

  Assisted members and scheduled them for their annual wellness assessment. Promptly informs members of the benefits they will receive if they participate in the said services. Assisted members and scheduled them for their annual wellness assessment. Promptly informs members of the benefits they will receive if they participate in the said services.



Remotasks

• United States
• Information Services
• 700 & Above Employee

• Tasker/Reviewer

  • Aug 2018 - Oct 2020

  Worked on tasks that include tagging images, audio transcription, data collection etc. Gave high accuracy on every task being handled. Worked on tasks that include tagging images, audio transcription, data collection etc. Gave high accuracy on every task being handled.



Batinguel Elementary School

• Dumaguete, Central Visayas, Philippines

• Administrative Staff

  • Dec 2017 - Oct 2020

  Processed and worked on the MOOE (Budgeting and Expenses) of the school. Worked on other paper works for the principal. Processed and worked on the MOOE (Budgeting and Expenses) of the school. Worked on other paper works for the principal.



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Provider Relations Specialist

  • Jun 2017 - Oct 2017

  Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints. Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.



SPi CRM

• Philippines
• Outsourcing/Offshoring
• 100 - 200 Employee

• Sales Representative

  • Dec 2016 - May 2017

  Address customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues. Address customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues.