Experience

Vehlo

• United States
• Software Development
• 1 - 100 Employee

• Cloud Operations Administrator

  • Jul 2022 - Present



Cellular Sales

• United States
• Wireless Services
• 700 & Above Employee

• Call Center Representative

  • Jul 2014 - Jul 2022

  9040 Executive Park Dr. Knoxville, TN, 37923 Help customers file insurance claims. Assist customers with any questions about insurance policy and billing information. Research accounts to make sure account information is up to date.

• Field Technician

  • Jul 2014 - Jul 2022

  Knoxville, Tennessee



DialAmerica

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Representative/Customer Service

  • Dec 2013 - Jun 2014

  9032 Cross Park Dr. Knoxville, TN, 37923 Make outbound calls to promote product and services. Take inbound calls to assist customers with purchasing product and services.



ADT Security Services Inc.

• Emergency Dispatcher

  • Oct 2012 - Oct 2013

  10620 Kemp Fain Ln. Knoxville, TN, 37932 Monitor small business and home security systems. Collect information from customers and dispatch to authorities when necessary.



Elavon, Inc.

• United States
• Financial Services
• 700 & Above Employee

• Trainer

  • Jan 2011 - Apr 2012

  7300 Chapman Highway Knoxville, TN, 37920 Train merchants on use of credit card terminals and create and train customers on virtual merchant accounts. Troubleshoot and fix problems with credit card terminals.