Thereze Lindén
Business Developer & Travel Trade Manager at Destination Småland- Claim this Profile
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Swedish Native or bilingual proficiency
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English Professional working proficiency
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Bokmål, Norwegian Limited working proficiency
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Spanish Elementary proficiency
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Dutch Elementary proficiency
Topline Score
Bio
Frida Gunnarsson
Theréze trained me when I started working at Roamler and we worked intensely together during her time as country manager. I was so impressed from the first day until my last by how socially capable she is, her leadership skills and work ethic. She always kept calm and cared for everyone around her even in stressful situations. The stressful times she turned into fun challenges and made the team work together to tackle them and achieve great results. I remember making mistakes at different times in the process of learning a new task or having new responsibilities and I really appreciated how she handled those mistakes: talking about it, never making you feel bad for it but trusting in you to do it better next time and learn from the mistakes. But mostly I think what shines through with all the effort she puts in in her work is that it is always with a huge heart and kindness and attentiveness to the people she works with. That is something really special.
Amanda Löwenberg
Thereze was my team manager at Roamler and she is without a doubt the best manager I've ever had! She is very clear in her communication and made sure we knew what was expected of us, while at the same time always being encouraging. She set up clear goals, but was always keen on hearing our input and feedback. Thanks to her creativity, positive attitude and trust in us as team members, I felt a lot more passionate about and involved in my job and the company.
Frida Gunnarsson
Theréze trained me when I started working at Roamler and we worked intensely together during her time as country manager. I was so impressed from the first day until my last by how socially capable she is, her leadership skills and work ethic. She always kept calm and cared for everyone around her even in stressful situations. The stressful times she turned into fun challenges and made the team work together to tackle them and achieve great results. I remember making mistakes at different times in the process of learning a new task or having new responsibilities and I really appreciated how she handled those mistakes: talking about it, never making you feel bad for it but trusting in you to do it better next time and learn from the mistakes. But mostly I think what shines through with all the effort she puts in in her work is that it is always with a huge heart and kindness and attentiveness to the people she works with. That is something really special.
Amanda Löwenberg
Thereze was my team manager at Roamler and she is without a doubt the best manager I've ever had! She is very clear in her communication and made sure we knew what was expected of us, while at the same time always being encouraging. She set up clear goals, but was always keen on hearing our input and feedback. Thanks to her creativity, positive attitude and trust in us as team members, I felt a lot more passionate about and involved in my job and the company.
Frida Gunnarsson
Theréze trained me when I started working at Roamler and we worked intensely together during her time as country manager. I was so impressed from the first day until my last by how socially capable she is, her leadership skills and work ethic. She always kept calm and cared for everyone around her even in stressful situations. The stressful times she turned into fun challenges and made the team work together to tackle them and achieve great results. I remember making mistakes at different times in the process of learning a new task or having new responsibilities and I really appreciated how she handled those mistakes: talking about it, never making you feel bad for it but trusting in you to do it better next time and learn from the mistakes. But mostly I think what shines through with all the effort she puts in in her work is that it is always with a huge heart and kindness and attentiveness to the people she works with. That is something really special.
Amanda Löwenberg
Thereze was my team manager at Roamler and she is without a doubt the best manager I've ever had! She is very clear in her communication and made sure we knew what was expected of us, while at the same time always being encouraging. She set up clear goals, but was always keen on hearing our input and feedback. Thanks to her creativity, positive attitude and trust in us as team members, I felt a lot more passionate about and involved in my job and the company.
Frida Gunnarsson
Theréze trained me when I started working at Roamler and we worked intensely together during her time as country manager. I was so impressed from the first day until my last by how socially capable she is, her leadership skills and work ethic. She always kept calm and cared for everyone around her even in stressful situations. The stressful times she turned into fun challenges and made the team work together to tackle them and achieve great results. I remember making mistakes at different times in the process of learning a new task or having new responsibilities and I really appreciated how she handled those mistakes: talking about it, never making you feel bad for it but trusting in you to do it better next time and learn from the mistakes. But mostly I think what shines through with all the effort she puts in in her work is that it is always with a huge heart and kindness and attentiveness to the people she works with. That is something really special.
Amanda Löwenberg
Thereze was my team manager at Roamler and she is without a doubt the best manager I've ever had! She is very clear in her communication and made sure we knew what was expected of us, while at the same time always being encouraging. She set up clear goals, but was always keen on hearing our input and feedback. Thanks to her creativity, positive attitude and trust in us as team members, I felt a lot more passionate about and involved in my job and the company.
Credentials
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edX The University of Delft : ’Framing: creating powerful messages’
edXMay, 2015- Nov, 2024 -
edX University of California, Berkeley : Verified Certificate ’The Science of Happiness’
edXNov, 2014- Nov, 2024
Experience
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Destination Småland
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Sweden
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Advertising Services
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1 - 100 Employee
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Business Developer & Travel Trade Manager
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Sep 2018 - Present
As a business developer and travel trade manager, I work with what I am most passionate about; Destination development. By managing key trade partnerships, we want to promote visibility and create opportunities to shape a competitive destination. Together with entrepreneurs and companies in the tourism industry, we strive to develop sustainable growth and contribute to new opportunities for the international market. Småland has a lot to offer, welcome! As a business developer and travel trade manager, I work with what I am most passionate about; Destination development. By managing key trade partnerships, we want to promote visibility and create opportunities to shape a competitive destination. Together with entrepreneurs and companies in the tourism industry, we strive to develop sustainable growth and contribute to new opportunities for the international market. Småland has a lot to offer, welcome!
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AviaVox - Artificial Voice Systems
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Voice Talent & Language Specialist [Freelance]
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Nov 2015 - Dec 2018
AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. I have performed regular recordings to provide complete automatic announcements in Swedish for airports and airlines. AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. I have performed regular recordings to provide complete automatic announcements in Swedish for airports and airlines.
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Little Rock Lake
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Klavreström
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Administrator
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Mar 2018 - Aug 2018
During my seasonal contract at Little Rock Lake (also known as ’Sweden Zipline’) I managed the administrative work. My responsibilities mainly implied customer support, scheduling and bookings as well as event planning and coordination. I supervised the client contact, partners and resellers. An additional focus concerned business development, marketing, website content and social media. Luckily, I have never been afraid of a challenge as my "office" sometimes was situated above the treetops, hanging on a wire! Show less
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Rituals
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Netherlands
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Personal Care Product Manufacturing
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700 & Above Employee
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Social Media Expert
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Nov 2017 - Feb 2018
Rituals are passionate about transforming everyday routines into meaningful rituals. Offering the unique concept of combining home and body cosmetics. In short, this position implied: - Social Media Communication (Software: Social Studio) - Customer Relations Management (CRM Software: Salesforce) - Recruiting and onboarding Rituals are passionate about transforming everyday routines into meaningful rituals. Offering the unique concept of combining home and body cosmetics. In short, this position implied: - Social Media Communication (Software: Social Studio) - Customer Relations Management (CRM Software: Salesforce) - Recruiting and onboarding
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Roamler
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Netherlands
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IT Services and IT Consulting
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100 - 200 Employee
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Account Executive Scandinavia | International Project Manager
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Feb 2017 - Aug 2017
The position as the AE focuses on the management of Roamler’s new Scandinavian market, such as the key accounts and international project management. Projects are mainly cross-borders and include support for Roamler’s European partners. In short, this position included: - Business development & Client Acquisition- Customer Relations Management (CRM Software: Zurmo)- International project management- Retail analytics- Provide reports & further recommendations for clients- Manage budget, team & resources Show less
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Operations & Community Manager | Country Manager Sweden
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Jan 2016 - Feb 2017
As the country manager for Roamler’s Swedish operations, I was responsible for our Swedish accounts and clients, the user-based community and the in-house team. In short, this position implied: - Operations management; Resources, Budgets, Targets and Quality management.- Project management; Translate client’s needs into a feasible project. Planning, execution, reporting and assessment. (Customer service & ticketing system: Zendesk) (PM tracking and analytics software: Toggle)- Community management; Govern and grow user database, monitor satisfaction.- Team management; Scheduling, organize monthly meetings, monitor duties/responsibilities and growth. (Team communication & collaboration software: Slack)- Media communications management; Content and strategy for the website, blog, various social media and newsletters. (Email marketing platform: MailChimp)- Recruiting onboarding and training of new team members (Recruitment software: Homerun)- Sales support Show less
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Claustrophobia
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Design Services
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1 - 100 Employee
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Communications & Customer Coordinator
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Apr 2015 - Jan 2016
Claustrophobia (Now: Questomatica) offered me the opportunity to deepen my commitment for international business. To have worked with a dedicated team of professionals and closely along side the manager of an exciting, vibrant and fast growing start-up provided me with engaging and stimulating assignments on a daily basis. Working in a start-up environment rarely implies fixed work duties so as a ’Communication & Customer Coordinator’ my responsibilities involved (but were not limited to): - Responsible for all customer related inquiries; event planning, hosting company outings and customer service. - Govern the external and internal communication; External comm; Content for Social media, Website and Resellers information. Internal comm; Plan meetings, presentations and keeping track of developments. - Manage Partnership portfolio and external collaborations. - Handle PR and presence of the press. - Assist in marketing strategies. Track and improve the effectiveness of campaigns, follow market statistics and analytics, cost assessments, brand development and AdWords advertising. - Daily administrative work, form routines and carry out weekly follow-ups - Attend events and in-service training (Customer Experience). In addition to regular responsibilities, I also assisted with: - Acquisition and recruitment of new team members. - Training, integration and supervision of interns. - Acting as Office manager when the director was out of office. - Establishing a sustainability strategy and policy for the company. Show less
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Spektrakliniken
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Göteborg, Sverige
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Medical Skin Therapist & Office Manager
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Jan 2013 - Aug 2014
During my University studies, and after working on various spas worldwide, I developed my experiences further as a medical skin therapist. This requires years of experience and a higher knowledge of aesthetic skin care. At Spektrakliniken I had the opportunity to work with cosmeceutical products, such as Beauté Pacific and Image. I mainly performed medical treatments, such as laser and IPL, Cool Contour and Fraxel. On a weekly basis, I also assisted the dermatologists and conducted consultations. I cared for in training of new employees and social media accounts. Show less
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Carlings AS
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Retail
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100 - 200 Employee
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Sales Assistant
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Oct 2012 - Aug 2014
With over 200 stores in Scandinavia, Carlings carries high-end jeans and focuses on quality customer care and the customer experience. I worked at Carlings during my years at University with a 50-75% commitment. Besides the daily work as a sales assistant, I also handled; - The Instagram account - Structuring of stock - Assisting with Visual Merchandising With over 200 stores in Scandinavia, Carlings carries high-end jeans and focuses on quality customer care and the customer experience. I worked at Carlings during my years at University with a 50-75% commitment. Besides the daily work as a sales assistant, I also handled; - The Instagram account - Structuring of stock - Assisting with Visual Merchandising
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Education
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2012 - 2014
School of Business, Economics and Law at the University of Gothenburg
Bachelor's degree, Sustainable Tourism & Business Development -
2015 - 2016
Mittuniversitetet
Minor, Communication and Media Studies -
2015 - 2016
University of Skövde
Social and Cognitive Psychology -
2015 - 2015
Blekinge tekniska högskola
Corporate Environmental Management -
2015 - 2015
Stockholms universitet
Minor, Project Management -
2014 - 2015
Högskolan Dalarna
Human Rights -
2014 - 2014
Umeå universitet
Spanish Language -
2011 - 2011
Oxford Aviation Academy
Cabin Crew -
2007 - 2008
Elisabethskolan
Skin therapist, Beauty & Spa treatments -
2001 - 2004
Birger Sjöbergs Gymnasium
Children, culture & recreation, High school -
School of Business, Economics and Law at the University of Gothenburg
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