Therese Johansson
Owner/Senior Consultant Nordic Leadership Centre at Nordic Leadership Centre- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
0
/5.0 / Based on 0 ratingsFilter reviews by:
Experience
-
Nordic Leadership Centre
-
Sweden
-
Business Consulting and Services
-
1 - 100 Employee
-
Owner/Senior Consultant Nordic Leadership Centre
-
Jun 2012 - Present
-
-
Member of Advisory Board - NuLink
-
May 2014 - Jan 2016
-
-
-
-
Krönikör; Ledarskap och Organisation - Nordic Leadership Centre
-
Sep 2015 - Jan 2018
Inom Swepress-gruppen ingår dagstidningar, informationstidningar och facktidningar såsom Vimmerby Tidning, Linköpings Tidning/Kinda-Posten, Västerviks-Posten, Västerviks Kommunextra, Astrid Lindgrens Småland, Smålands Näringsliv, Linköpings-Posten, LP Shopping, Norrköpings-Magazinet, Östergötlands Näringsliv och Åkeri & Transport. Tillsammans når tidningarna och tidsskrifterna regelbundet över 249.000 hushåll och företag.
-
-
-
VÖKBY BREDBAND
-
Sweden
-
1 - 100 Employee
-
Styrelseordförande / Chairman of the Board
-
Apr 2016 - Apr 2017
VÖKBY Bredband AB är en tjänsteleverantör med säte i Boxholm som är verksam i stora delar av Östergötland och Småland. Bolaget specialiserar sig inom Internet-, TV- och telefonilösningar via fiber. I vissa fall agerar även VÖKBY Bredband kommunikationsoperatör vilket innebär att företaget även tillhandahåller och driver utrustningen för att möjliggöra fibertjänster i nätet.
-
-
-
Orange Business Services
-
India
-
IT Services and IT Consulting
-
200 - 300 Employee
-
Program Director / Business Improvement Manager
-
Jul 2011 - May 2012
Created and implemented business improvement plans for three major international accounts. Directing and defining areas for improvement, based on lean operations, and implementing performance management methods and goals. Analyzing outcome from customer satisfaction review, voice of the customer and companies focus areas, and ensuring the business improvement plans are aligned with the findings from this analysis. Enabling better business continuous improvement by implementing a clear governance structure.
-
-
Program Director / Implementation Manager
-
Mar 2008 - Jun 2011
-
-
-
CSC
-
Computer Networking Products
-
1 - 100 Employee
-
Demand & Resource and Project Management Office Manager Nordic
-
Jan 2007 - Mar 2008
-
-
Account Operations Manager
-
Jun 2006 - Dec 2006
-
-
Head of Incident & Problem Management in Global Account EMEA Service Management
-
Jan 2005 - Jun 2006
Established and implemented the service management model for ITIL processes: Incident Management (Escalation & Notification, Service Restoration Team & Daily Service Review) & Problem Management on a major account with a global presence. Rolled out the model to the remaining 9 Global Accounts in EMEA. Build up the Global Accounts Incident & Problem Management team. Managing all severity 1-4 incidents within SLA. Direct the rollout out of process improvements utilizing the Capability Maturity Levels method.
-
-
Workflow Manager for Sweden
-
Mar 2002 - Dec 2004
-
-
Education
-
Lise & Co
Extended DISC®, Certification -
Gymnasie
-
Coachstjärnan
-
Företagskolan Lkp
-
Styrleseakademin