Therese Kocadag
Business Analyst at SOCO- Claim this Profile
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Bio
Stuart Higbee
come back please, we miss you and your awesome work
Stuart Higbee
come back please, we miss you and your awesome work
Stuart Higbee
come back please, we miss you and your awesome work
Stuart Higbee
come back please, we miss you and your awesome work
Credentials
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Mental Health First Aid Australia
Mental Health First Aid® AustraliaJan, 2023- Oct, 2024
Experience
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SOCO
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Brazil
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Facilities Services
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Business Analyst
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Apr 2023 - Present
- Working as a Business Analyst with various clients. - Working as a Business Analyst with various clients.
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RAA
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Australia
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Civic and Social Organizations
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700 & Above Employee
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Business Analyst
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Feb 2022 - Apr 2023
- Working as a Business Analyst on a digital transformational project. - Lead and facilitate the analysis of complex business problems, including responsibility for the preparation and delivery of required business analysis artefacts. - Drive and manage the analysis and collection of information via various channels (workshops, etc), including investigating issues, identifying gaps, stakeholder engagement and analysing business feedback and insights. - Partner with program technical specialists (Solution Architects, Data Analysts, Integration Developers) to contribute to and advise on solution designs and technical outputs. - Creation of processes and process mapping including process improvement and 'to-be' process maps. - Provide expertise and support to the testing and change management teams as required. - Provide leadership and guidance to staff as required. Show less
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DXC Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Professional Business Analyst
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May 2021 - Feb 2022
- Creation of processes and process mapping including process improvement. - Engaging with internal and external stakeholders. - Project Management. - Gathering information to prepare and write Business cases. - Requirement gathering and elicitation. - Provide leadership and guidance to staff as required. - Presentation of Business Requirement Documentation and Business Case. - Problem analysis and solving. - Change Management. - Creation of processes and process mapping including process improvement. - Engaging with internal and external stakeholders. - Project Management. - Gathering information to prepare and write Business cases. - Requirement gathering and elicitation. - Provide leadership and guidance to staff as required. - Presentation of Business Requirement Documentation and Business Case. - Problem analysis and solving. - Change Management.
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University of South Australia
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Australia
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Higher Education
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700 & Above Employee
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Business Analyst
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Feb 2019 - Apr 2021
- Maintaining systems including the management of system issues. - Project Management. - Testing and supporting bug fixes and upgrades to multiple systems. - Providing continuous improvements for processes. - Managing complex data sets, identifying and resolving complex issues within data sets and reporting on the data set. - Engaging with internal stakeholders to gain information and to resolve internal issues. - Scheduling exams for UniSA students. - Supporting the result entry processes including system processes. - Providing training to Professional staff for Exam Management and Result Entry. - Provide leadership and guidance to staff as required. Show less
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Product Manager and Client Liaison
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Sep 2017 - Dec 2018
- Liaising with clients and resolving problems/enquiries. - Project Management. - Product Management. - Developing effective product strategies and managing the product's roadmap. - On-boarding new clients for SaaS products. - Providing continuous improvements for processes. - Gathering and writing requirements for clients needs. - Processing and managing complex data sets, identifying and resolving complex issues within data sets and reporting on the data set. - Engage with external stakeholders to gain information and to provide assistance for clients. Show less
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Origin Energy
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Australia
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Utilities
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700 & Above Employee
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Business Analyst (Secondment)
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Nov 2016 - Sep 2017
- Engage stakeholders to negotiate business process changes. - Participate and facilitate intensive workshops for Project Development stage. - Engage Senior Management to prioritise business process changes. - Construct Impact Analysis documents for business process changes. - Present “To Be” Business Processes to large stakeholder groups including Senior Management. - Engage external stakeholders to gather requirements for the requirement of change request. - Developing and presenting Risk Management Plan to Senior Management and Project Management team. Show less
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Education
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2010 - 2010
TAFE NSW
Diploma, Business, Management, Marketing, and Related Support Services -
2009 - 2009
TAFE NSW
Certificate IV, Marketing
Community
