Theresa Kraemer, CUA

Lead UX Engineer at Ellumen, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Southport, North Carolina, United States, US

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5.0

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Stuart Scotten

I really enjoyed working with Theresa. She has an expert level knowledge on the subject matter and knows how to ask the important questions to get the job done right. She has real leadership qualities and took the time to on-board me as a new team member to fast track my utility for the team and our clients.

Laura Fall

Theresa is very focused, efficient and fair. I helped Theresa and her family in a few real estate transactions and I admire Theresa for her ability to understand complicated transactions, make clear decisions quickly, and not get distracted by unimportant interruptions. I can only imagine what a great employee Theresa must be.

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Credentials

  • OFTE 251 Section 508 Trusted Tester Certification
    Office of Accessible Systems & Technology Training Resources
    Nov, 2017
    - Nov, 2024
  • SAFe Certified Product Manager/Product Owner (SPM/PO)
    Scaled Agile
    Nov, 2015
    - Nov, 2024
  • Certified Usability Analyst (CUA)
    Human Factors International
    Sep, 2005
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Lead UX Engineer
      • Oct 2023 - Present

      Lead the innovation and modernization efforts of the Passenger Application Multimedia Support (PAMS) team to create training and educational materials to ensure CBP officers and administrators have the knowledge and understanding of the CBP applications they use to keep our borders safe. Lead the innovation and modernization efforts of the Passenger Application Multimedia Support (PAMS) team to create training and educational materials to ensure CBP officers and administrators have the knowledge and understanding of the CBP applications they use to keep our borders safe.

Education

  • Radford University
    BS, Art Education
    1987 - 1990

Community

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