Experience

Corporate America Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Operations Specialist

  • Sep 2018 - Aug 2021

  Birmingham, Alabama, United States - Received and verified outgoing wire transfers from credit unions - Reviewed negative balance reports while preparing voucher and balance transfers - Assisted members with internal transfer requests and Super 30 transfers - Entered operations, electronic funds billing, and responsible for all audit confirmation requests



Federal Employees Credit Union

• United States
• Banking
• 1 - 100 Employee

• Marketing Coordinator / Member Services Rep

  • 2015 - 2018

  Birmingham, Alabama, United States -Balanced and reconciled daily receipts and transactions -Handled member transactions while building new member relationships -Prepared Chapter 7 & 13 bankruptcy documents to send to attorneys -Balanced cash drawer and complied with all bank policies



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Loan Processor

  • 2011 - 2012

  Birmingham, Alabama, United States -Processed new mortgage loan applications and inputted data into loan software programs -Compiled information and updated credit requirements by reviewing and analyzing credit documentation -Monitored status of loans on regular basis while communicating with originators and borrowers -Named to the “Heavy Hitters in Banking” list in the Birmingham Journal in July 2011



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Specialist

  • 2009 - 2011

  Birmingham, Alabama, United States -Troubleshoot hardware related issues while providing outstanding customer service -Presented technology solutions to customers based on expressed needs -Served as store mentor providing sales training for new employees