Secretary

• May 2016 - Present

Front Desk Receptionist

• May 2014 - May 2015

Provided Customer Service for a veterinary clinic that services large and small animals. Greeted visitors, answered telephone, guided clients and animals to exam rooms/stall. Accurately gathered information from client regarding reason for visit. Obtained vital signs of animals. Managed medical records, reports, and correspondence. Scheduled and confirmed appointments. Placed follow-up calls to see how client and pet are doing. Presented and explained fees, processed payment, provided payment options, and maintained an accurate cash drawer. Recommended products and services (including prescriptions) and answered questions regarding products. Educated clients on animal husbandry. Received and Shipped Laboratory Specimens. Under the supervision of the Veterinarian assisted with dental cleanings, Spay and Neuters, cesarean sections for both large and small animals,. Administer vaccinations and other duties as required. Cared for dogs with the Parvovirus Infection. Took care of animals that were boarding. Help to maintain inventory by placing orders with vendors. Stocked shelves with products as needed. Assisted in restraints of both large and small animals. Maintained cleanliness of facility. Performed opening and closing duties.

Human Resources

• Mar 1994 - Mar 2014

HR NCO

• 2005 - 2008