Experience

Davis Vision

• United States
• Insurance
• 200 - 300 Employee

• Benefit Enroller

  • Jul 2016 - Present

  Houston, Texas Area Conduct open enrollment presentations to educate employees about their upcoming vision benefits for the new plan year. Attend benefit fairs where I have one-on-one interaction with employees with specific questions regarding their vision benefits. Travel to many client locations around Houston and the surrounding areas. Very flexible when it comes to traveling out of the state, if needed.



Marsh

• United States
• Insurance
• 700 & Above Employee

• Associate/Benefit Analyst

  • Aug 1999 - Jan 2016

  Houston, Texas Area Mercer Outsourcing Representative - August 1999 - January 2005 Handled all aspects of enrollment/terminations of employees in employees’ Health & Welfare Benefit plans for numerous clients Produced monthly vendor billing invoices for the client Accounting departments Benefit Analyst / Associate - February 2005 - January 2016 The day to day office based point person for clients; assisted by problem-solving administrative and operations issues for assigned clients and for other… Show more Mercer Outsourcing Representative - August 1999 - January 2005 Handled all aspects of enrollment/terminations of employees in employees’ Health & Welfare Benefit plans for numerous clients Produced monthly vendor billing invoices for the client Accounting departments Benefit Analyst / Associate - February 2005 - January 2016 The day to day office based point person for clients; assisted by problem-solving administrative and operations issues for assigned clients and for other account client teams; worked with the client or account team in order to have issues resolved and/or addressed promptly Managed projects including Request for Proposals (RFP)’s, vendor implementations and renewals, contract issuance and amendments Managed and conducted competitive bid processes; negotiated competitive pricing, renewals, and performance guarantees with vendors Performed eligibility, claims and billing audits using various vendor systems such as ADP’s system, United Healthcare’s EmployerEServices and BCBS Blue Insight system. Client portals were also used to gain data in order to perform monthly audits Analyzed and reviewed monthly claims and utilization data to interpret data trends and plan performance Reviewed internal compliance and client disclosure requirements, external vendor contracts, Summary Plan Documents (SPD’s), benefit summaries, employee communications and other related client documents to ensure alignment with client expectations and legal requirements Assisted clients with Open Enrollment (OE); duties included preparation of OE documents, updated legal documents and coordinated with vendors by obtaining brochures for enrollment kits Participated on client calls and in internal/external client meetings Organized details of internal and external meetings, special events, conference calls, and seminars. This included reserving rooms; placing catering orders; creating client-related agendas Experience using Concur to record and submit expense entries Show less