Office Administrator

• Aug 2022 - Present

Software Trainer/ It Tutor

• 1998 - Feb 2023

Working part timeDesign and deliver various grades and levels in Microsoft Office suite of applications as well as Microsoft Project .Delivered Printer setup and induction trainingTaught English to Foreign nationals in Kilkenny with 'Failte Isteach' Working part timeDesign and deliver various grades and levels in Microsoft Office suite of applications as well as Microsoft Project .Delivered Printer setup and induction trainingTaught English to Foreign nationals in Kilkenny with 'Failte Isteach'

Touch typing Tutor

• Jan 2018 - Feb 2020

I currently hold the licence to teach keyboard skills to children. The classes are particularly helpful for children with Dyslexia and DyspraxiaSearsol.com I currently hold the licence to teach keyboard skills to children. The classes are particularly helpful for children with Dyslexia and DyspraxiaSearsol.com

Personal Adviser

• Apr 2019 - Aug 2019

Gift Shop Owner

• Feb 2008 - Jan 2010

Gift shop selling local crafts, jewellery and other items. Gift shop selling local crafts, jewellery and other items.

Software Testing Manager

• Jan 1996 - Jan 1998

Team management, Problem Solving, Managing internal and external test team. Ensure product is ready for release on time.Staff reviews. Hiring staff. Facilitating meetings. Training.

Test Team Lead

• Aug 1995 - May 1997

Manage Office software Test Team both internally and external vendors. Working to tight deadlines. Problem solving, Technical skills. Carry out performance appraisals. Interviewing . Time management. Communication. Travel.

Technical Support Consultant/Trainer

• Oct 1994 - Aug 1995

Setup train and manage the technical support center for The Microsoft Network (MSN)Involved onsite Training at MS headquarters in Redmond, Seattle, USA.Include Windows training and on job learning including dealing with customer complaints, analysing data and ensuring all calls are closed. Setup train and manage the technical support center for The Microsoft Network (MSN)Involved onsite Training at MS headquarters in Redmond, Seattle, USA.Include Windows training and on job learning including dealing with customer complaints, analysing data and ensuring all calls are closed.

Software Test Engineer

• Mar 1991 - May 1994

Testing and reporting errors for MS Word. Problem solving. Attention to detail. Technical knowledge. Operating System Knowledge. Setting up and installing software and hardware. Testing and reporting errors for MS Word. Problem solving. Attention to detail. Technical knowledge. Operating System Knowledge. Setting up and installing software and hardware.