Experience

QualChoice Health Insurance

• Business Services Team Lead of Provider Configuration

  • Jan 2016 - Present

  Primary responsibilities include weekly, monthly and metric reporting on the Provider Configuration Team’s productivity and managing the work load of the team of six people. Team auditing which includes working monthly and 1099 reports. Team training for new employees. Create and update provider configuration workflows and Policy/Procedures. Facets upgrade and change pack testing for the provider configuration team. Manage team based projects as well as company related projects for the whole… Primary responsibilities include weekly, monthly and metric reporting on the Provider Configuration Team’s productivity and managing the work load of the team of six people. Team auditing which includes working monthly and 1099 reports. Team training for new employees. Create and update provider configuration workflows and Policy/Procedures. Facets upgrade and change pack testing for the provider configuration team. Manage team based projects as well as company related projects for the whole department. Help with the day to day functions of provider configuration – working tickets/routes to load, term or make changes to provider records in Facets. Show more Show less