Experience

Hello Poolside

• United States
• Retail
• 1 - 100 Employee

• Founder

  • Jan 2017 - Present

  After years spent living and raising a family in both a small beach town in Florida and on the island of Oahu, Jayson and Theresa Miller have a deep appreciation for coastal living and a general beach aesthetic. Their daily experiences proved that quick-to-dry yet soft Turkish towels were a great fit for any active family. The fun colors, ease of packing and storing, and sand repellent features of these towels make a day at the beach or pool more enjoyable. When they found limited choices of where to find Turkish towels in the United States, they decided to start their own line. Working closely with a reputable textile house in the Denizli area of Turkey, Theresa carefully selects color palettes and patterns that remind her of the sunsets, greenery, and beautiful waterways found in her family’s favorite coastal locations. Knowing that it’s not always possible to get to the beach or other beloved outdoor destinations, Hello Poolside hopes to bring reminders of those places into daily routines. Show less



PlanSource

• United States
• Software Development
• 500 - 600 Employee

• Broker Onboarding

  • Jan 2012 - Jan 2014

  -Served as the PlanSource Broker/Client liaison as they transitioned from the Sales cycle into the Implementation phase -Educated Brokers and Clients on the PlanSource Implementation process and timeline, reviewed service details and pricing provisions of their final contract, and assisted in the compilation and documentation of their benefit offerings to start the platform build -Coordinator for client Broker of Record changes -Managed the quality assurance phase of the monthly client billings Show less



JVI Appraisal Division

• Human Resources Manager

  • May 2009 - Feb 2011

  -Managed the HR department and deliverables -Coached and counseled employees and managers on best practices and employee issues -Assisted in implementation of timekeeping system designed in-house -Coordinated all facets of the recruiting process -Conducted new employee orientations and benefit enrollment meetings -Managed the benefit annual enrollment process from selection of plans through the presentation of options and continuing education of employees -Partnered with JVI’s PEO vendor to compile and process payroll for 100+ employees and led the implementation of JVI onto the HRO model in 2011 Show less



ZeroChaos

• Orlando, Florida

• Director of Professional Services

  • Dec 2004 - Dec 2008

  Director of Professional Services -Managed a team of 4 Account Managers who serviced a multi-client book of business -Trained and mentored Account Managers on coordination and facilitation of client requests, the new client implementation process, and the creation and delivery of quarterly business reviews -As part of the sales cycle, accompanied Sales on prospective client visits to educate the customer on the payroll product, present implementation timelines, and to demonstrate applicable technology tools -Assisted in RFP completion with a focus on the implementation process of the ZeroChaos deliverable Implementation and Account Manager; Dec. 2004 – Dec. 2007 -Active participant in the sales process from an operational perspective for client prospects, with a focus on presenting the ZeroChaos 1099 validation tool -Served as primary contact for client consultation and requests related to the payroll process for their contract labor; client base included American Express, American Express Publishing, AT&T, Deloitte, Nokia, Nokia Siemens Network, Pepco Holdings, Sunoco Logistics, and YellowPages -On-boarded all new clients onto the ZeroChaos payroll model; created timelines and managed the process from first client discovery meeting through the first paycheck for the contractors and the first client invoicing/payment cycle; configured Ultimate payroll software and ZeroChaos internal time capture and billing system based on client parameters -Conducted large-scale contractor conversions (100+ employees) for clients including American Express Publishing, AT&T Mobility (formerly Cingular), MCI/Danka (now Verizon), Nokia, Pepco Holdings, Prudential Insurance, and Towers Perrin -Presented quarterly financials and savings reports and Net Promoter results to client Procurement and HR leadership Show less



CoAdvantage

• United States
• Human Resources
• 300 - 400 Employee

• Payroll Team Leader

  • Dec 2003 - Nov 2004

  -Served as the clients’ primary resource for payroll related issues and Human Resources questions -Initially hired as Quality Assurance for the Payroll Team; promoted to Payroll Team Leader after three months. In that role, managed payroll team of 5 that processed 50+ payrolls a week for Florida-based small to mid-sized companies using Ultimate PEO Payroll Software -Served as the clients’ primary resource for payroll related issues and Human Resources questions -Initially hired as Quality Assurance for the Payroll Team; promoted to Payroll Team Leader after three months. In that role, managed payroll team of 5 that processed 50+ payrolls a week for Florida-based small to mid-sized companies using Ultimate PEO Payroll Software