Theresa Heenan

Human Resources Manager at OFFIX LC
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Contact Information
us****@****om
(386) 825-5501
Location
Warrenton, Virginia, United States, US

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Experience

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Human Resources Manager
      • Apr 2019 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Human Resources
      • Jan 2017 - Dec 2018

      ▪ Instrumental in startup of new store with 160 employees, peak season 200 employees.▪ Coordinated Bass Pro acquisition on-site which included but not limited to: restructuring store level organization chart, policies, procedures and system management systems as well as laying the foundation to change the culture.▪ Working with the assigned client groups, execute HR plans to meet staffing needs. Ownership of full cycle recruitment including advertising, pre-screening, interviewing, background and reference checking, job offers, and on boarding. ▪ Provide internal customer service to employees for day to day needs and maintain programs for effective engagement and retention. This includes providing recommendations to the management team on opportunities for continuous improvement and change management.▪ Provide support and guidance to managers on performance management and attendance issues. Review and investigate issues and makes recommendations for appropriate disciplinary action. Provide support and guidance to managers on employee relations activities.▪ Provide recommendations and contributes to the development, implementation and support of internal policies, guidelines and processes to reinforce company values and increase employee engagement.▪ Prepare transactions and uses Human Resource Management Systems (HRMS) and Time and Attendance functionality; and generates/analyzes various HR reports, measures and statistics to highlight trends, issues and opportunities.

    • Human Resources Consultant
      • Jan 2014 - Dec 2016

      Develop standard operating procedures, employee handbooks, job descriptions, performance appraisals, recruiting and interviewing processes, employee hiring, orientation, and on-boarding.Audit standard operating procedures, employee handbooks, I-9, job descriptions and HRIS system.Set up procedures for outsourced recruiting firm.Review and make recommendations to clients benefit administration plans. Reduced cost of one client’s expense by 15%, increased their benefits and reducing their administrative time by more than half.

    • Director of Human Resources
      • Mar 2002 - Aug 2013

      Key member of the management team responsible for growth of the organization from 5 employees to 110 employees in 3 locations throughout the US. Developed and implemented strategic and operational objectives to best leverage current talent and to establish a roadmap for proactively addressing future talent needs. Provided consultation and guidance on all matters related to employment, recruitment, hiring, on-boarding, corrective action, legal matters related to unemployment claims, disciplinary actions and terminations. Developed the primary evidence to successfully win three lawsuits and two EEOC complaints and a DOL audit. Experience with Vets 100, EEOC and HubZone reporting.Developed, implemented and maintained standard operating procedures, training programs, employee handbooks, job descriptions, performance appraisals, recruiting and interviewing processes, hiring, orientation, and on-boarding.Developed and implemented the company’s diversity and EEO/AAP plans.Coordinated the administration and implementation of a complete benefits package to include 401(K), Section 125, health, dental, vision, and long term disability coverage.Administered compensation plans, salary surveys, and slotting positions in appropriate grades.Managed daily HR operations, maintained employee files, and produced periodic reports.Developed and administered an effective employee recognition program and wellness program.Client ResponsibilitiesImplemented Wellness programs and study for Prince William County and National Institute of Health (NIH) Fire Department.

    • Wellness Coordinator
      • 2001 - 2003

      Developed and implemented protocols, policies and operational procedures for 100,000 square foot facility’s wellness center. Supervised and developed the implementation of health education programs and health screenings to members, community and corporate clients. Assisted in the development and implementation of safety protocols and AED regulations and procedures for entire facility Developed and implemented protocols, policies and operational procedures for 100,000 square foot facility’s wellness center. Supervised and developed the implementation of health education programs and health screenings to members, community and corporate clients. Assisted in the development and implementation of safety protocols and AED regulations and procedures for entire facility

    • Director of Wellness
      • Apr 1995 - 2001

      Supervised five departments with a staff of 45, coordinated and implemented health/fitness education programs and health screenings to members, community, and corporate clients. Oversaw the construction of a 15,000 square foot wellness and medically-based fitness facility. Developed and administered a 1.2 million operating budget.Developed protocols, policies, and standard operating procedures for all programs.Developed proposal for joint venture with George Mason University/Prince William campus recreation center.Developed and implemented community and corporate client immunization program and increased participation by 200% each year. Exceeded fitness facility membership expectation by 400% in the first year. The Wellness & Fitness Center was featured in People Magazine and The Washington Post - Health Section.Became one of only four hospitals in the nation to become Lamaze certified.Placed 2nd in National Nustep pinnacle awards for senior programming.Listed in Small Business News as one of the Top 25 Hospital Wellness Programs in Metropolitan Area.

    • Mobile Health/Health Promotion Coordinator
      • 1989 - Apr 1995

Education

  • Society of Human Resources Management
    PHR
    2006 - 2021
  • University of South Carolina
    MPH, Health Administration
    -
  • James Madison University
    BS, Health Education
    -
  • National Commission of Health Educators
    CHES, Certified Health Educator Specialist
    -

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