Accounts Receivable Administrator

• Feb 2016 - Present

Volunteer

• May 2000 - Jan 2022

2007 Oak Lawn Chairperson Raise funds for annual walks Participated in event planning Certified Support for Recovery volunteer 2007 Oak Lawn Chairperson Raise funds for annual walks Participated in event planning Certified Support for Recovery volunteer

Customer Service Representative

• Mar 2013 - Jan 2016

Answer phones, clear voice mail; forward messages, return calls Contact diverse customers according to daily Call Sheet; accurately enter orders Promptly and professionally resolve customer inquiries regarding orders and complaints Revise standing orders, issue credit memos, calculate product weights, create and maintain spreadsheets Greet visitors, contact appropriate personnel, forward and announce phone calls, schedule outgoing shipments Top seller in back to back Customer… Show more Answer phones, clear voice mail; forward messages, return calls Contact diverse customers according to daily Call Sheet; accurately enter orders Promptly and professionally resolve customer inquiries regarding orders and complaints Revise standing orders, issue credit memos, calculate product weights, create and maintain spreadsheets Greet visitors, contact appropriate personnel, forward and announce phone calls, schedule outgoing shipments Top seller in back to back Customer Service sales contests; responsible for 1/3 of total profits Show less Answer phones, clear voice mail; forward messages, return calls Contact diverse customers according to daily Call Sheet; accurately enter orders Promptly and professionally resolve customer inquiries regarding orders and complaints Revise standing orders, issue credit memos, calculate product weights, create and maintain spreadsheets Greet visitors, contact appropriate personnel, forward and announce phone calls, schedule outgoing shipments Top seller in back to back Customer… Show more Answer phones, clear voice mail; forward messages, return calls Contact diverse customers according to daily Call Sheet; accurately enter orders Promptly and professionally resolve customer inquiries regarding orders and complaints Revise standing orders, issue credit memos, calculate product weights, create and maintain spreadsheets Greet visitors, contact appropriate personnel, forward and announce phone calls, schedule outgoing shipments Top seller in back to back Customer Service sales contests; responsible for 1/3 of total profits Show less

Child care provider

• Nov 2008 - Mar 2013

Plan fun and entertaining outings Transport child to and from school Provide nutritional snacks and meals Provide a therapeutically safe environment Engage child in age appropriate educational exercises Plan fun and entertaining outings Transport child to and from school Provide nutritional snacks and meals Provide a therapeutically safe environment Engage child in age appropriate educational exercises

Enumerator

• Apr 2010 - May 2010

Interviewed diverse residents Logged and maintained confidential demographic information Attended weekly meetings with Census supervisor to review data and status of residential visits Interviewed diverse residents Logged and maintained confidential demographic information Attended weekly meetings with Census supervisor to review data and status of residential visits

Job Resource Center Special Events Intern

• Aug 2009 - Jan 2010

Requested the participation of 50+ companies for Job fair event Supervised 15 volunteers consisting of teachers, office staff and students Calculated and configured quantity of chairs, tables, linens and refreshments for events Processed attendee registration, provided friendly customer service and logistical support to staff Contacted local newspapers, libraries, village halls, radio and TV stations to advertise college events Requested the participation of 50+ companies for Job fair event Supervised 15 volunteers consisting of teachers, office staff and students Calculated and configured quantity of chairs, tables, linens and refreshments for events Processed attendee registration, provided friendly customer service and logistical support to staff Contacted local newspapers, libraries, village halls, radio and TV stations to advertise college events

Cast Member

• Aug 2008 - Nov 2008

Greeted and informed customers of weekly sale items and layout of the store Processed purchases, restocked shelves with product; cleaned and maintained displays Greeted and informed customers of weekly sale items and layout of the store Processed purchases, restocked shelves with product; cleaned and maintained displays

Seasonal Sales Representative

• Oct 2006 - Jan 2007

Provided service to customers at the calendar kiosk and game store Processed purchases, restocked shelves, maintained inventory, closed kiosk and store Provided service to customers at the calendar kiosk and game store Processed purchases, restocked shelves, maintained inventory, closed kiosk and store

Administrative Assistant

• Jul 2001 - Feb 2003

Provided daily administrative support for Claims Supervisor and 10 claims adjusters Prepared daily correspondence to injured employees regarding prescription and mileage reimbursements Scheduled surveillance with private investigators; maintained communication regarding status of surveillance Answered phones, managed incoming and outgoing mail, processed the daily check run and overnight shipments Communicated daily with attorneys, doctors and physical therapists; documented… Show more Provided daily administrative support for Claims Supervisor and 10 claims adjusters Prepared daily correspondence to injured employees regarding prescription and mileage reimbursements Scheduled surveillance with private investigators; maintained communication regarding status of surveillance Answered phones, managed incoming and outgoing mail, processed the daily check run and overnight shipments Communicated daily with attorneys, doctors and physical therapists; documented information in employee database Show less Provided daily administrative support for Claims Supervisor and 10 claims adjusters Prepared daily correspondence to injured employees regarding prescription and mileage reimbursements Scheduled surveillance with private investigators; maintained communication regarding status of surveillance Answered phones, managed incoming and outgoing mail, processed the daily check run and overnight shipments Communicated daily with attorneys, doctors and physical therapists; documented… Show more Provided daily administrative support for Claims Supervisor and 10 claims adjusters Prepared daily correspondence to injured employees regarding prescription and mileage reimbursements Scheduled surveillance with private investigators; maintained communication regarding status of surveillance Answered phones, managed incoming and outgoing mail, processed the daily check run and overnight shipments Communicated daily with attorneys, doctors and physical therapists; documented information in employee database Show less

Event Planner Assistant and Customer Service Representative

• May 1999 - Mar 2000

Coordinated tastings and events; ordered linens and equipment, scheduled wait staff Delivered and presented hot lunches to nearby companies to promote Simply Elegant Catering Executed company’s participation in a Chicago trade show; co-managed the trade show booth Answered phones, entered daily lunch orders, invoiced orders, assisted with deliveries, ran errands and handled bank deposits Coordinated tastings and events; ordered linens and equipment, scheduled wait staff Delivered and presented hot lunches to nearby companies to promote Simply Elegant Catering Executed company’s participation in a Chicago trade show; co-managed the trade show booth Answered phones, entered daily lunch orders, invoiced orders, assisted with deliveries, ran errands and handled bank deposits