Experience

Wiltshire Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• IT Support

  • Sep 2016 - Present



Clarendon Academy

• IT Technician

  • Aug 2008 - Aug 2016

  ~ Providing technical support to over 1000 users ~ Packaging and installing software, creating and deploying system images with SCCM 2012 R2 ~ Installing, updating and Maintaining Sophos Enterprise across the estate ~ Maintaining Active directory ~ Creating/testing and applying Group Policies ~ Managing Aerohive Wireless network ~ Monitoring and troubleshooting Extreme switches ~ Monitoring and making configuration changes to the Palo Alto firewall ~ Repairing and maintaining ICT equipment including laptops, desktops monitors and projectors ~ Installing new equipment ~ Installing software application on servers, including troubleshooting and upgrading as required ~ Managing Toshiba Voip phone system



C & C Global

• IT Engineer

  • Oct 2006 - Jul 2008

  Providing IT support to small businesses in Bath and surrounding areas. Providing IT support to small businesses in Bath and surrounding areas.



Peacocks Stores

• Manager

  • Oct 1999 - Aug 2006

  Responsible for day to day running of the store, providing high standards of customer service to achieve maximum sales. Stock management, staff training, merchandising. Responsible for day to day running of the store, providing high standards of customer service to achieve maximum sales. Stock management, staff training, merchandising.