Theresa worked her way through the ranks learning all aspects of the roles she encountered in a high end residential development. She learnt and adapted quickly dealing with numerous emergencies and first time incidents in a calm professional manner. Developing her team in training sessions covering customer care, health and safety and constraints within property management. She developed a good standard knowledge of both hard and soft FM. She is a key person in a team, leading from the front in a firm but fair manner. Having managed Theresa for a number of years before she reached the same ranking I cannot fault her loyalty, leadership, support and assistance.

Theresa worked her way through the ranks learning all aspects of the roles she encountered in a high end residential development. She learnt and adapted quickly dealing with numerous emergencies and first time incidents in a calm professional manner. Developing her team in training sessions covering customer care, health and safety and constraints within property management. She developed a good standard knowledge of both hard and soft FM. She is a key person in a team, leading from the front in a firm but fair manner. Having managed Theresa for a number of years before she reached the same ranking I cannot fault her loyalty, leadership, support and assistance.

Theresa worked her way through the ranks learning all aspects of the roles she encountered in a high end residential development. She learnt and adapted quickly dealing with numerous emergencies and first time incidents in a calm professional manner. Developing her team in training sessions covering customer care, health and safety and constraints within property management. She developed a good standard knowledge of both hard and soft FM. She is a key person in a team, leading from the front in a firm but fair manner. Having managed Theresa for a number of years before she reached the same ranking I cannot fault her loyalty, leadership, support and assistance.