Experience

Christopherson Business Travel

• United States
• Travel Arrangements
• 100 - 200 Employee

• Client Services & Implementation

  • Dec 2021 - Present

  Providing Client Services and training for client Implementations. Providing Client Services and training for client Implementations.



Procare Solutions

• United States
• Software Development
• 200 - 300 Employee

• Client Implementation Specialist

  • Sep 2020 - Nov 2021

  Responsible for setting up new client accounts, implementing new accounts, and supporting clients in the initial implementation. Provided regular group training, four to six times a week as well as individual training for over 100+ clients. Responsible for setting up new client accounts, implementing new accounts, and supporting clients in the initial implementation. Provided regular group training, four to six times a week as well as individual training for over 100+ clients.



Buckman's Ski & Snowboard Shops

• United States
• Retail
• 1 - 100 Employee

• Copywriter - Product Descriptions

  • Aug 2020 - May 2021

  Updating and formating product information and descriptions to the online catalog. Updating and formating product information and descriptions to the online catalog.



Christopherson Business Travel

• United States
• Travel Arrangements
• 100 - 200 Employee

• Implementation and Account Support

  • Oct 2019 - Sep 2020

  The Implementation and Account Support Team is responsible for project management of new account implementations and account management support. Train clients on use of travel management tools as well as online booking tools.

• Office Administrator

  • Mar 2018 - Oct 2019

  Manage the main phone line for the Denver office and front desk reception. Responsible for ordering and stocking all office supplies. Maintains cleanliness and stock of the kitchen/break area. Data entry and various other tasks as needed.



WinterKids.com | WinterWomen.com | WinterMen.com

• United States
• Retail
• 1 - 100 Employee

• Order Processor

  • Aug 2017 - Mar 2018

  Customer service and sales. Inventory and quality control. Shipping and receiving in the warehouse. Proficient in Magento B2C software, and Shipworks shipping software. Customer service and sales. Inventory and quality control. Shipping and receiving in the warehouse. Proficient in Magento B2C software, and Shipworks shipping software.



Laureate Education, Inc.

• United States
• Higher Education
• 700 & Above Employee

• Enrolment Support Specialist

  • Feb 2017 - Jul 2017

  Educated prospective students about the University of Roehampton Online programs available. Guided applicants through the application process and helped students to submit strong essays. Instructed new students to start their online program and to navigate their class tools. Educated prospective students about the University of Roehampton Online programs available. Guided applicants through the application process and helped students to submit strong essays. Instructed new students to start their online program and to navigate their class tools.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2016 - Aug 2016

  Consumer support via e-mail for Convergys' client Nike.com. Proficient in Nike.com B2C software, Oracle and point of purchase processes. Assisted consumers in finding the right products, placing orders, tracking shipments, processing returns, and other consumer needs within the guidelines established by Nike.com. Consumer support via e-mail for Convergys' client Nike.com. Proficient in Nike.com B2C software, Oracle and point of purchase processes. Assisted consumers in finding the right products, placing orders, tracking shipments, processing returns, and other consumer needs within the guidelines established by Nike.com.



WinterKids.com | WinterWomen.com | WinterMen.com

• United States
• Retail
• 1 - 100 Employee

• Order Processor

  • Aug 2015 - Dec 2015

  Customer service and sales. Inventory and quality control. Shipping and receiving in the warehouse. Proficient in Magento B2C software, and Shipworks shipping software. Customer service and sales. Inventory and quality control. Shipping and receiving in the warehouse. Proficient in Magento B2C software, and Shipworks shipping software.



Denver Sheriff Department

• Greater Denver Area

• Sergeant Deputy Sheriff

  • Jul 2008 - Jul 2015

  Provided administrative support to the sergeant and captain of the operations department. Recruiting, interviewing, and testing potential applicants. Managed numerous projects to save the city money, reduce security risks, improve staff environment, and address inmate population concerns. Developed and assisted in training for new employees as well as continued training for senior staff. Collaborated with community leaders and command staff to complete many different projects… Show more Provided administrative support to the sergeant and captain of the operations department. Recruiting, interviewing, and testing potential applicants. Managed numerous projects to save the city money, reduce security risks, improve staff environment, and address inmate population concerns. Developed and assisted in training for new employees as well as continued training for senior staff. Collaborated with community leaders and command staff to complete many different projects from new policies and procedures to new training for staff. Wrote and edited policies and procedures for the jail facility. Provided education to the public about the jail and criminal justice system within the city. Tested second in Sergeant promotional examination. Acted as Sergeant in August 2014, promoted officially April 2015 until my separation from the department in July 2015. Supervised over 100 officers and 800 inmates at the county jail including scheduling, human resources, and conflict resolution. Show less Provided administrative support to the sergeant and captain of the operations department. Recruiting, interviewing, and testing potential applicants. Managed numerous projects to save the city money, reduce security risks, improve staff environment, and address inmate population concerns. Developed and assisted in training for new employees as well as continued training for senior staff. Collaborated with community leaders and command staff to complete many different projects… Show more Provided administrative support to the sergeant and captain of the operations department. Recruiting, interviewing, and testing potential applicants. Managed numerous projects to save the city money, reduce security risks, improve staff environment, and address inmate population concerns. Developed and assisted in training for new employees as well as continued training for senior staff. Collaborated with community leaders and command staff to complete many different projects from new policies and procedures to new training for staff. Wrote and edited policies and procedures for the jail facility. Provided education to the public about the jail and criminal justice system within the city. Tested second in Sergeant promotional examination. Acted as Sergeant in August 2014, promoted officially April 2015 until my separation from the department in July 2015. Supervised over 100 officers and 800 inmates at the county jail including scheduling, human resources, and conflict resolution. Show less



Grower's Organic

• United States
• Farming
• 1 - 100 Employee

• Assistant Warehouse Manager/Driver

  • Mar 2007 - Jun 2008

  Delivering product to local businesses. Selling food products to retail stores and restaurants. Providing customer service. Inventory and quality control in the warehouse. Forklift, Reach-Lift, and Pallet Driver trained. Delivering product to local businesses. Selling food products to retail stores and restaurants. Providing customer service. Inventory and quality control in the warehouse. Forklift, Reach-Lift, and Pallet Driver trained.



Marczyk Fine Foods

• United States
• Food & Beverages
• 1 - 100 Employee

• Produce Manager

  • Apr 2004 - Mar 2007

  Purchasing and marketing to ensure a profitable department. Developed a profitable department within 6 months of promotion to manager. Increased profit 10% in my department over the last year of employment. Proficient in Catapult B2C software. Purchasing and marketing to ensure a profitable department. Developed a profitable department within 6 months of promotion to manager. Increased profit 10% in my department over the last year of employment. Proficient in Catapult B2C software.



Dietrich's Coffee

• Greater Denver Area

• Barista

  • May 2003 - Apr 2004

  Provided customer service to guests, made sandwiches, served food, made coffee and other drinks. Responsible for order taking, fulfillment, cleaning, stocking, and cash handling. Provided customer service to guests, made sandwiches, served food, made coffee and other drinks. Responsible for order taking, fulfillment, cleaning, stocking, and cash handling.



Floyd's 99 Barbershop

• United States
• Consumer Services
• 500 - 600 Employee

• Receptionist

  • Oct 2000 - May 2003

  Maintained the cleanliness and order of the shop. Provided customer service to the clients, cash handling, appointment booking, laundry, supply stock, retail sales, and general management duties. Maintained the cleanliness and order of the shop. Provided customer service to the clients, cash handling, appointment booking, laundry, supply stock, retail sales, and general management duties.