Experience

St Joseph Memorial Hospital
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Performance Improvement Specialist

  • Oct 2019 - Present


St Joseph Health Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Receptionist - Pulmonary and Sleep Medicine

  • Feb 2016 - Oct 2019

  Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended. Ensure complete and accurate registration, including patient demographic and current insurance information. • Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Show less



Altizio Photography (2 Dolls and a Photo Booth)

• Owner/Photographer

  • Mar 2015 - Oct 2019

  We are a photography company that provides photography services through a combination of the latest technology and professional services. When it comes to making special memories, a photo booth is a wonderful addition to any event. 2 Dolls has a wide variety of props to use in your photos, from the truly silly to something more romantic and sweet. You can choose either color or black and white photos for your print. We can also customize the background for your prints, we can put the name of your event or even a picture that you want in the background. Our equipment is state-of-the-art and produces stunning photos to preserve your celebration. A photo booth is a unique addition to many of your special events (weddings, birthdays, anniversaries, retirements, family reunions, bachelorette/bachelor parties and corporate events, to name a few). Not only does a photo booth provide a lasting memory of your event, it also engages your guests in an activity that is fun and brings people together. 2 Dolls and a Booth will provide a printed copy of the photo for your guests (that prints instantly), and will put all the photos on a flash drive at the end of the event so that you will also have a copy to treasure. We never charge a setup, tear down or travel fee. When you request a quote, you can rest assured that is the price you will be charged. We can setup the booth at your home or event venue, the only requirements we have are an area to set up the prop table near the booth and outlets for power. Show less



Sutter Pacific Medical Foundation

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Care Center Coordinator / Trainer / Medical Assistant Float

  • Oct 2009 - Mar 2015

  Care Center Coordinator - Pulmonology/Sleep Lab • Coordinate workflow for department and provide oversight of staff and office flow • Provide administrative and clinical support for ad hoc managerial duties in addition to doing MA and PSR duties • Administer bi-monthly payroll and billing for Hospitalist and Intensivist group at Sutter Medical Center • Serving as the primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors) • Coordinating incoming and outgoing mail, packages, and deliveries • Assisting with clerical/bookkeeping duties and preparing daily bank deposits • Maintaining office records, including records of all office expenses • Stocking and distributing office supplies • Making photocopies, sending faxes, shredding documents • Scheduling meetings and appointments • Coordinating the purchase and maintenance of office equipment • Coordinating with building maintenance staff and service vendors • Maintaining general office tidiness • Managing and maintaining office technology • Providing basic IT support to staff, including serving as a liaison to IT contractor • Running errands and performing miscellaneous job-related duties as assigned • Did Authorizations and Referrals • Dealt directly with DME companies regarding equipment Trainer – Computer Information Systems • Designed, implemented and evaluated monthly staff training on all aspects of the Electronic Health Record (EHR) • Coordinated and partnered with physician liaisons to identify curriculum for training audience: Medical Assistants and Patient Service Representatives Medical Assistant - Float Pool • Front and Back Office • Vitals; First Aid; EKG and Capillary Puncture; Urinalysis; Injections; Throat Cultures; Ear and Eye wash • Check-in, Register and Schedule Patient Appointments • Phones; Ordering Supplies, Customer Service Show less



Northern California Medical Associates (NCMA)

• Medical Assistant

  • Aug 2008 - Oct 2009

  Medical Assistant • Front and Back Office • Vitals; First Aid; EKG and Capillary Puncture; Urinalysis; Injections; Throat Cultures; Ear and Eye wash • Check-in, Register and Schedule Patient Appointments • Phones; Ordering Supplies; Customer Service Medical Assistant • Front and Back Office • Vitals; First Aid; EKG and Capillary Puncture; Urinalysis; Injections; Throat Cultures; Ear and Eye wash • Check-in, Register and Schedule Patient Appointments • Phones; Ordering Supplies; Customer Service



Chicago Title

• United States
• Real Estate
• 700 & Above Employee

• Escrow Assistant / Administrative Assistant / Human Resources Assistant

  • Jul 1999 - Sep 2007

  Escrow Assistant • Provides centralized clerical processing of all documents connected with the initiation or closing of escrows • Performs basic clerical functions to set up (open) escrow files • Prepares correspondence, escrow files and orders preliminary title reports • Packages and distributes title commitment packages to transaction participants • Performs fund disbursements • Schedules and provides instructions to couriers • Orders payoffs of mortgages and other liens • Follows industry standard escrow procedures and has awareness of regulations governing escrow process • Opens orders, inputs closing statements from a worksheet prepared by Escrow Officer • Prepares documents for closing and handles the complete disbursement and follow up of all escrow transactions • Communicates requirements and other information to clients including Title exceptions • Follows up on status of releases, policies and return of recorded documents • Other duties that may from time to time be assigned or requested by the Escrow Officer or Administrative Assistant / Human Resources Assistant • Assistant to Vice President and Title Manager • Human Resource Function to include: Recruitment; Payroll; Benefit Administration; Leaves of Absence; Record-keeping; Worker’s Compensation; Learning & Development • Accounts Receivable / Accounts Payable Show less