Experience

Canadian Audit & Accountability Foundation-Fondation canadienne pour l'audit & la responsabilisation

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Administration Officer

  • Mar 2020 - Present



Canadian Science Publishing

• Canada
• Book and Periodical Publishing
• 1 - 100 Employee

• Customer Service and Sales Coordinator

  • Dec 2015 - Feb 2020

  Reporting to the Global Sales Manager, the Customer Service and Sales Coordinator (CSSC) acts as the first point of contact for all in-bound inquiries, resolves and/or defers queries, interacts with vendors, responds to product inquiries, interfaces with the subscription management application, and administers client access to content. The CSSC supports sales efforts and sales agent partners in setting up trials, providing usage reports, territory analysis and the distribution of sales collateral.



Canadian Bureau for International Education (CBIE) | Bureau canadien de l’éducation internationale

• Canada
• Education Management
• 1 - 100 Employee

• Program Administrator

  • Nov 2013 - Sep 2015

  Reports to the Vice President or Director and works closely with the Libyan North American Scholarship Program (LNASP) team. Manages the insurance coverage for all US-based students sponsored by the Libyan Ministry of Higher Education and Scientific Research (MOHESR).Responsibilities include:• Activates and terminates individual and family insurance coverage as determined by program policies, and as directed• Processes monthly living allowance adjustments and related reimbursments• Communicates with institutions on matters related to insurance policies and student insurance coverage allowances• Receives and reviews requests regarding dependents, determines eligibility based on program policies • Prepares monthly insurance billing reports and payments • Contributes to preparation of forms, policy documents, and manuals• Creates relevant database entry, e-files and paper files, if applicable• Ensures that information in the student database and filing system is accurate and up to date• Runs function related database reports as necessary• Works closely with Academic Managers to ensure student file accuracy • Communicates with students on program policies related to function areas such as insurance activation, termination, addition of dependents, or claims issues• Provides program administrator support to other functional areas of LNASP when and if required

• HR Assistant

  • Jul 2013 - Nov 2013

  Recruiting and Hiring: Job positing and advertising. Initial resume screening and interviewing. Orientation: Prepares general orientation packages for new employees and coordinates with IT Committee Support: Health and Safety Committee, Social Engagement Committee, etc. Assists in follow up and provides administrative support, including research in current legislation and practice.Training and Education: Assists with organizational training programs (e.g., First Aid, Staff Training), Lunch and Learns, and healthy living opportunites (lunch-hour yoga).Other: Assists with policy and procedure documentation and creation. HR legislation research. Provides all administrative support to HR Director and Manager.



Canadian Paediatric Society

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Office Clerk

  • Jan 2013 - Jun 2013

  • Acknowledged for providing bilingual exemplary customer service with bookstore orders for a variety of clientele including hospitals and campus bookstores.• Interacted with clients and society members in order to process orders, correct orders and provide support for online ordering and credit card payments. • Assisted with general enquiries from the public. • Processed cheque, credit card and cash payments.• Requested to work on the transition from ACCPAC software to QuickBooks which included importing all customer and vendor information and training fellow employees.• Reported to the Director of Finance and Facilities.



Canadian Media Producers Association (CMPA)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Accountant

  • Apr 2009 - Sep 2012

  • Recognized as employee of the quarter by colleagues for showing integrity and dedication. • Processed accounts payable and receivable.• Processed and monitored administration fees through complex spreadsheets.• Handled online fee payments and reconciliations. • Assisted in the transition of a new membership database and associated online payment fee processing requirements. • Took the lead on the creation of an administration fee database.• Assumed responsibility for generating TV slides for the annual company conference. • Coordinated an office move, including organizing the moving company. • Assisted and reported to the CFO.



Ronald S Hill Developments

• Administrative Assistant

  • Aug 2008 - Mar 2009

  • Answered general enquiries from the public and clientele.• Tracked and monitored company cash flow.• Tracked and documented job cost expenses.• Processed all accounts payable and receivable.• Prepared bi-weekly payroll and associated remittances.• Made remittance payments to provincial and federal agencies. • Reported to the President. • Answered general enquiries from the public and clientele.• Tracked and monitored company cash flow.• Tracked and documented job cost expenses.• Processed all accounts payable and receivable.• Prepared bi-weekly payroll and associated remittances.• Made remittance payments to provincial and federal agencies. • Reported to the President.



Combat Sports Group

• Executive Assistant

  • Aug 2005 - Aug 2008

  • Reported to CEO, President, and 4 Vice-Presidents.• Acknowledged for providing excellent bilingual customer service and sales to customers.• Prepared daily domestic and international shipping including all foreign documentation requirements. • Liaised with various levels of logistics companies and affiliates including Customs Canada and Homeland Security (US). • Completed daily invoicing requirements for all in-house and online sales.• Responsible for accounts receivables collections.• Processed daily credit card reconciliations and prepared weekly cheque runs. • Assisted CFO in all necessary financial responsibilities up to year-end.



RUPPERT HOLDINGS INC

• United States

• Administrative Assistant

  • May 2003 - Oct 2005



Christian News Ottawa

• Reporter

  • Mar 2000 - Aug 2000

  General reporter, photographer and layout designer General reporter, photographer and layout designer