Project Manager/ Sr. Product Implementation Consultant

• Nov 2019 - Present

Works in a fast, flexible & energetic team environment driving innovation in healthcare revenue cycle software implementations. Responsible to manage the scope, schedule, budget, execution, and delivery of product development, client implementation, and company-wide project initiatives. Work directly with clients and/or vendor partners for ensuring projects are implemented within contractual obligations and established timelines. Manage high profile, high impact projects Manage budgets and resource allocation Manage risks, dependencies, and constraints Participate in the project governance process, ensuring sponsor and leadership alignment Deliver customer and business value Comply with Federal guidelines as it relates to PHI and HIPPA requirements Reviews data for client product build Manage Level 1 corporate healthcare facilities for product software implementation Develop and communicate expectations and success measures with the team and partners Lead and/or contribute to internal process and standards improvement initiatives Show less

Indoor Cycling/Yoga Instructor

• Oct 2017 - Present

Come Ride with Me! Dropping baggage at the door for an intense 45-75 minute ride! Come Ride with Me! Dropping baggage at the door for an intense 45-75 minute ride!

BS, RRT

• Feb 2021 - Jul 2021

Meeting the SARS-CoV healthcare contracting needs. Providing healthcare resources to infants, pediatrics, and adult populations. Meeting the SARS-CoV healthcare contracting needs. Providing healthcare resources to infants, pediatrics, and adult populations.

Project Manager, PMP

• Aug 2017 - Nov 2019

Develop detailed project plans to define project success, track assigned projects, and demonstrate project Return on Investment (ROI) for the organization • Perform vendor management, including: vendor procurement, vendor contract negotiations, vendor due diligence processing, risk assessment, risk rating, classification of vendors, contract reviews, maintain vendor relationships, etc. • Traditional Waterfall, Hybrid, and Agile project management techniques utilized for forecasting team needs throughout project performance cycle(s). • Work directly with Business Analyst and Process Improvement teams within the PMO for increased project performance. • Ensure IT resource members meet and exceed Service Level Agreements (SLAs) • Ensure targeted outcomes, such as impact on: efficiency ratio, internal customer satisfaction, and ROI • Achieve satisfactory results on all audits, compliance reviews, SLAs and exams • Provide change management across impacted projects and stakeholders • Ensure projects are on time, in scope and on budget • Consistently demonstrate core values, EQ, and CML/TMA skills, thereby building constructive and supportive relationships with peers, diverse teams, and work groups across the organization to achieve goals and promote a positive, productive, professional, work environment. • Ensure User Experience (UX) is utilized within projects. Show less

Healthcare Management: Cardiopulmonary Manager & Project Management

• Dec 2014 - Aug 2017

Manager for Swedish Medical Center system Pulmonary Function & Cardiopulmonary Services: -10 departments including: Pulmonary Function labs, Cardiopulmonary Exercise labs, Respiratory Therapy departments, EEG, ECG, and Cardiac Stress -Work collaboratively with EMR: EPIC for charge on chart documentation process improvement, documentation reliability project - Department PM for 4 separate construction projects - Department PM for 6 business organizational/transformation projects - Leadership for >40 employees - Process development, program management, project manager -HIPPA, revenue cycle, organizational management, EQ intelligence training, quality metrics, Press Ganey, EMR (EPIC) structure changes, EMR implementation modifications, department revenue cycle programming modifications, charge master maintenance, etc. - change communication management to staff and facility Vendor Management and Vendor Procurement for capital/non-capital equipment purchases for Swedish system Show less

Clinical Education Specialist/ Respiratory Therapist (w/ project management roles)

• Jan 2012 - Dec 2014

Responsible for Clinical Education and SME for a 225 bed facility. Project Management includes: billing revenue generation, Meaningful Use IT project implmentation via EMR modifications, new medical device/product roll-out for the organization (vendor communication,training, education, workflow, safe patient practices), increasing Pediatric level of care and workflow for safe practices , Employee annual education training, community integrated education (various mediums). Serves as primary resource for clinical support in the areas of basic troubleshooting & programming. Responsible for leading, assisting & consulting with all physicians for procedure/product implementation. Provides marketing leadership to plan, launch, manage products & services. Creates and develops all marketing material for distribution amongst multiple audiences. Developed change communication strategies for implementations Responsible for modifying charge master maintenance for current ICD-10 updates and develop a more effective billing practice for accurate patient billing Show less

Assistant Director of Respiratory Therapy/ Interventional Respiratory Therapist

• 2005 - 2011

Assists in supervising (18+ employees) of Respiratory Care, Outpatient Pulmonary Services, Sleep Medicine, EKG/EEG Services, & Pulmonary Rehabilitation Departments; including staffing function, procedural documentation, resource management, & payroll. Serves as primary resource for clinical support in the areas of basic troubleshooting & programming. Responsible for leading, assisting & consulting with all physicians for procedure/product implementation. Provides marketing leadership to plan, launch, manage products & services. Creates and develops all marketing material for distribution amongst multiple audiences. Designs and drives implementation of programs such as new software (clinical information systems, patient access, revenue cycle, etc), new pulmonary services, new/existing interventional procedures (bronchial/tracheal stent placement/removal, Navigational Bronchoscopy, Rigid Bronchoscopy, EBUS, Pleuroscopy). Collaborates with other care settings to provide continuity of care, analyze group communication, systems of interaction, and establishes productive conflict management among multiple departments. Executes projects & budgets associated with products in multiple areas of responsibility. Identifies problematic areas and provides creative decision making tools to implement decisions. Negotiates agreements among facility & vendors. Responsible for clinical research data collection. Performs healthcare purchasing, CDM, CPT, DIAG coding, reimbursement analysis of payors, & billing of procedures. Drives transitions by promoting continuity of care message to all hospital staff. Generates/establishes policies, procedures, protocols, & skills checklists for facility use. Communicates, develops, & provides educational training, in-services & seminar training to all support facility staff Show less

Contract Respiratory Therapist

• 2005 - 2011

Lead Respiratory Therapist

• 2004 - 2005

Lead EMR (Medi-Serv) implementation team for the Respiratory Therapy department. Built user-end workflow for documentation practices for EMR. Provided training and local support for vendor and facility for EMR implementation release. Responsible for daily revenue cycle and budgetary department compliance. Facility educator for the Respiratory Therapy department. Lead EMR (Medi-Serv) implementation team for the Respiratory Therapy department. Built user-end workflow for documentation practices for EMR. Provided training and local support for vendor and facility for EMR implementation release. Responsible for daily revenue cycle and budgetary department compliance. Facility educator for the Respiratory Therapy department.

Territory Business Manager

• 2003 - 2004