Theoneste TWIZEYIMANA
Network Operation Center Engineer at KT Rwanda Networks- Claim this Profile
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Bio
Credentials
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CCNA Routing and Switching in Introduction to Network, Scaling Network, Routing Protocols and Connecting Network.
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IT Essentials: PC Hardware and Software
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Experience
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KT Rwanda Networks
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Rwanda
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Telecommunications
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1 - 100 Employee
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Network Operation Center Engineer
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Jun 2023 - Present
o Monitor LTE& Fixed network infrastructure to ensure stable network performance 24/7. o First Line technical support on IP
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Innovis Holdings Pte Ltd (Innovis Telecom Services Group)
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India
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Telecommunications
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200 - 300 Employee
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Radio Access Network Engineer(RAN)
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Nov 2021 - Jul 2023
Typically work with GSM, WCDMA, and LTE architectures. Analyze events/Monitor performance of various network elements. Perform remote troubleshooting and incident response on the systems/soft reset of network. Communicate with field engineers or third parties responsible for resolution. Track issues through to resolution. Issues and follow up all tickets for the network elements assigned to Field Engineers. To prepare RCA report for various network outages/repeated failures/alarms observed in the network. To make daily/weekly and monthly reports as may be specified from time to time. To do remote preventive checks as per specified schedule for various network nodes. Any other task assigned by the Line Manager to ensure network performance is maintained or improved. Functionalities for network monitoring Tools: OSS,WinFiol,MINI_LINK, ENM. Supporting for LTE and small cell project. Show less
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GOFIX GROUP LTD
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Kimironko, Kigali City, Rwanda
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IT Support Engineer
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Aug 2021 - Nov 2021
Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring hardware, software, and system performance metrics. Responding in a timely manner to service issues and requests. Providing technical support across the company and to customers (this may be in person or over the phone). Training end-users on hardware functionality and software programs. Updating computer software. as well as upgrading hardware and systems. Maintaining databases and ensuring system security. Documenting processes and performing diagnostic tests. Keeping track of technological advancements and trends in IT support. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Possibly training junior staff. Show less
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Mara Phones
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Rwanda
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Repair Technician
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Sep 2019 - Oct 2021
Diagnose, troubleshoot and repair of any Smartphone Model based on all Repair Levels 1,2,3&4. Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries. Use X-Ray, Ersa Hybrid Rework machine for Circuit tracking and BGA components replacement respectively. Microscopic Board work; SMD components replacement Hand-solder. Remove and replace thru-hole comp without board damage. Troubleshoot issues, diagnose the cause, replace parts or update software to restore device to full functionality. Eligible to support production in any department and on any stage if requested by supervisor or management. Identify assembly and documents issues. PCBs failure investigation, troubleshooting and repair it. Running PCB testing after repair process. Class A, BGA ICs recover (reballing) for next use. Mobile network problem tracking such as RF circuit (GSM, LTE, and WCDMA in different bands). Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and daily mobile phones and PCBAs inventory of all WIP inventory. Show less
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Sahasra Electronics(Rwanda) Pvt Ltd
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Masoro, kigali Prime Economic Zone, Gasabo district, Kigali, Rwanda
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Production Team Leader
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Jun 2016 - Sep 2019
Allocating the daily work and monitor the performance. Boosting team for increase production and train them good production techniques. Devise strategies that would help to reduce production costs without compromising the standard of end products. Work hard-in-hand with the management to plan, budget and control activities of the production department. Enforce safety rules on their workers to avoid them getting badly injured in cases of accidents and production hazards and monitor to ensure adherence to instructions. Ensure that products and goods manufactured meet quality standards obtainable in the industry. Liaise with management to ensure that security and safety gadgets are installed and there is an established. Emergency response procedure in case of accidents and injuries. Write reports, keep track of expenses, create budgets and plan production goals, schedule and keep track of workers attendance. Develop production schedule for the execution of projects in a timely manner. Ensure that work materials are present as at when needed. Mediate between workers and the management to enhance smooth communication and settle disputes. Preparing SOPs for the new product and updating accordingly. Ensuring ability of operators on the machine. Ensuring all SMT machines and Testing machines are working properly. Making,set testing/quality process and test the sample products. and Inspect it till when it's production is ongoing. Check finished products to ensure quality, and that industry standards are met before they are declared ready for use. Evaluate manufacturing equipment for safety and functionality. Show less
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Amakuza Grave View Resort
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Nyarugenge, kigali
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Maintainance Technician
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Feb 2016 - May 2016
Execute maintenance duties as directed by maintenance manager or employer company. Troubleshoot by consulting blueprints, schematics, and other sources as necessary. Coordinate efforts across maintenance staff to make sure all tasks are completed in a timely fashion. Respond to company's maintenance emergency needs. Inspect and verify status of Company assets. Follow maintenance schedules as outlined. Conducting periodic quality checks on equipment and systems to ensure everything is up to standard. Helping develop and implement the budget for the maintenance department. Electrical installation maintenance.Troubleshoot, maintain and repairing of Electronics and Electrical devices. Maintaining the inventory records for equipment and supplies. Show less
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Rulindo district HQ
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Rulindo district
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Network and System Administrator
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Jul 2015 - Aug 2015
Providing network services in offices and to district employees. Troubleshoot various network issues. Assist network architects with the design of network models whenever needed. Installing and configuring computer networks and systems. Identifying and solving any problems that arise with computer networks and systems. Budgeting for equipment and assembly costs. Assembling new systems. Maintaining existing software and hardware and upgrading any that have become obsolete. Monitoring computer networks and systems to identify how performance can be improved. Working with IT support personnel. Providing network administration and support. Show less
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Education
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2023 - 2024
University of Kigali
Bachelor's degree in Information Technology -
2013 - 2015
Tumba College of Technology
Advanced diploma (A1), Information Technology -
2010 - 2012
Nyanza Technical School, former ETO Gitarama
A2, Electronics and Telecommunication
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