Experience

Transplant Staffing Resources LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Donation and Family Care Advocate

  • Dec 2022 - Present

  • Remotely assist in staffing shortages at various organ procurement organizations by functioning as an inbound and outbound call center. • Triage death referrals from hospital partners and coroners’ offices in order to determine tissue and eye donation eligibility. • Approach eligible donor families and friends to provide unbiased information about the opportunity of tissue and eye donation. • Conduct Donor Risk Assessment Interview with appropriate historians to determine the eligibility of a donor to assure the safety of potential recipients. • Allocate tissue and corneas to processors. Show less



OneLegacy

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Supervisor, Family Care Center

  • Dec 2016 - Feb 2023

  • Oversees the daily responsibilities of an inbound and outbound family care center.• Counsel staff on opportunities for self-improvement in their daily tasks. • Liaison between staff and upper management to ensure that daily operations are accomplished. • Collaborate with upper management and fellow supervisors to make informed, data-driven decisions that adapt to unique case needs and consider time restraints and resources• Precept staff on the various job functions associated within the department such as triage, approach, allocate and team lead for each respective shift.• Manages and builds departmental staffing scheduling.• Manage relationships and communication with internal and external partners by providing clarity and insight.• Perform quality assurance on cases after procurement of tissue and/or eye donation.• Audit live Donor Risk Assessment Interview on staff speaking with donor families.• Screen acceptability for potential cornea and skin donors. Show less

• Family Care Coordinator

  • Apr 2015 - Dec 2016

  • Triage death referrals from hospital partners and coroners’ offices in order to determine tissue and eye donation eligibility.• Approach eligible donor families and friends to provide unbiased information about the opportunity of tissue and eye donation.• Conduct Donor Risk Assessment Interview with appropriate historians to determine the eligibility of a donor to assure the safety of potential recipients. • Precept staff on proper techniques in tissue allocation as well as approaching donor families. Show less

• Donor Allocation Coordinator

  • Apr 2014 - Apr 2015

  • Allocate tissue and corneas to processors. • Coordinate and secure locations for the recovery of donor tissue and corneas.



UCLA Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Emergency Trauma Technician

  • Feb 2010 - Oct 2014

  • Liaison between patient and healthcare providers. • Obtain vital signs, conduct patient assessments, apply splint devices and assist healthcare providers in patient procedures. • Elected as Safety Officer to ensure the emergency room is operating in a safe environment to provide optimal care to patients. • Liaison between patient and healthcare providers. • Obtain vital signs, conduct patient assessments, apply splint devices and assist healthcare providers in patient procedures. • Elected as Safety Officer to ensure the emergency room is operating in a safe environment to provide optimal care to patients.



McCormick Ambulance Company

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Care Coordinator

  • Jul 2012 - Jul 2013

  • Head marketing coordinator of San Fernando Valley.• Providing in-service training to nurses and other healthcare providers on proper L.A. County protocols.• Instructor for BLS and Heartsaver certification classes to nursing facilities.• Build relationships and rapport between Administrators, Directors of Nursing, and Supervisors• Answer and resolve skilled nursing facilities calls and issues.• Execute internal events including conferences with patients/residents and parties.• Order marketing supplies.• Collaborate with managers and field associates to help run the organization more efficiently through suggestions and information provided by skilled nursing facilities. Show less

• Lead Field Training Officer

  • Oct 2011 - Jul 2013

  • Help properly train new EMTs to provide the upmost care to patient.• Teaching EMTs to properly coordinate inter-facility transfers of patient.• Train new EMTs to properly chart paperwork to help streamline the billing process.

• Rapid Emergency Deployment (RED) Team

  • Jul 2010 - Jul 2013

  • Specialized team of EMTs and Paramedics called to respond to isolated and wide-scaled disasters.• Assist in disaster management.• Train on proper deployment specialized tools and equipment.

• Emergency Medical Technician

  • Oct 2007 - Jul 2013

  • Respond to 911 calls.• Provide basic life support to stabilize patients during transport (e.g. assessment, monitoring, first aid).• Provide support to paramedics by assisting in advanced life support measure with patient care.• Collaborate and provide patient report to hospital nurses and doctors.



College of the Canyons

• United States
• Higher Education
• 700 & Above Employee

• Teacher's Assistant/Skills Instructor

  • Feb 2009 - Feb 2010

  • Teach and demonstrate basic health skills including vital signs, patient assessment, and provision of patient needs • Inspire students to become successful EMTs. • Teach and demonstrate basic health skills including vital signs, patient assessment, and provision of patient needs • Inspire students to become successful EMTs.