Theogene Niyonzima
L2, IT & Packet Core(SDM), Senior Engineer at KT Rwanda Networks- Claim this Profile
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English Professional working proficiency
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Kinyarwanda Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Rogers Muganga
Theogene is a very hardworking person with very good interpersonal and team-playing skills. In regards with the line of work, he has a high and quick understanding of any tasks assigned to him. After the 2+ years I worked with him, I strongly recommend Theogene for any upcomings. Keep up the spirit!
Brijesh singh
Theogene has the most sharpest eye for technical issues..after working with him for more than 6 months , would highly recommend him for any new assignments. His understanding on PCRF and overall EPC network can be fruitful to any organization !! Thanks for being such a passionate team player !!
Rogers Muganga
Theogene is a very hardworking person with very good interpersonal and team-playing skills. In regards with the line of work, he has a high and quick understanding of any tasks assigned to him. After the 2+ years I worked with him, I strongly recommend Theogene for any upcomings. Keep up the spirit!
Brijesh singh
Theogene has the most sharpest eye for technical issues..after working with him for more than 6 months , would highly recommend him for any new assignments. His understanding on PCRF and overall EPC network can be fruitful to any organization !! Thanks for being such a passionate team player !!
Rogers Muganga
Theogene is a very hardworking person with very good interpersonal and team-playing skills. In regards with the line of work, he has a high and quick understanding of any tasks assigned to him. After the 2+ years I worked with him, I strongly recommend Theogene for any upcomings. Keep up the spirit!
Brijesh singh
Theogene has the most sharpest eye for technical issues..after working with him for more than 6 months , would highly recommend him for any new assignments. His understanding on PCRF and overall EPC network can be fruitful to any organization !! Thanks for being such a passionate team player !!
Rogers Muganga
Theogene is a very hardworking person with very good interpersonal and team-playing skills. In regards with the line of work, he has a high and quick understanding of any tasks assigned to him. After the 2+ years I worked with him, I strongly recommend Theogene for any upcomings. Keep up the spirit!
Brijesh singh
Theogene has the most sharpest eye for technical issues..after working with him for more than 6 months , would highly recommend him for any new assignments. His understanding on PCRF and overall EPC network can be fruitful to any organization !! Thanks for being such a passionate team player !!
Credentials
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PCS-5000 Policy Writing V9.0
NokiaFeb, 2017- Nov, 2024 -
Certificate of Participation
2014 JCertif Kigali International TrainingsDec, 2014- Nov, 2024 -
Cisco Certified Network Academy
University of RwandaJun, 2013- Nov, 2024 -
Certificat de Formation
Centre de Formation des Missionnaires Najoth.Mar, 2012- Nov, 2024 -
Certificate of Participation
Strengthening Mathematics and Science in Secondary Education Project - SMASSE Rwanda ProjectAug, 2010- Nov, 2024 -
English Teacher Training
Teacher Service Commission in Cooperation with EnglandJul, 2010- Nov, 2024
Experience
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KT Rwanda Networks
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Rwanda
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Telecommunications
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1 - 100 Employee
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L2, IT & Packet Core(SDM), Senior Engineer
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Aug 2019 - Present
Job Responsibilities:• Ensure Replication and synchronization of the redundant BSS and Policy Charging Systems nodes. • Supporting the deployment of new LTE services in the Nokia, Oracle, and Optiva (ex-Redknee) platforms. • Handling and Troubleshooting the Business Processes and ensuring the account structures policy in the charging system.• Handling Roaming Solutions in New configurations, Troubleshoot, New design as per Operator, NOR/PUR• Design HLD / LLD process as per the changes in the network and future expectations• Good experience in OAM, installation, and commissioning of NOKIA SDM product (OneNDS).• Deep knowledge about different hardware variants (HP ProLiant).• One-NDS v9 and v16 deployment of solution, Integration, and troubleshooting activities• BSS channels Integration with the Policy Charging Systems to ensure Mobile App, USSD, and Web Top-up & DPO Integration.• Analyse and Optimise customer (Retailers) technology, define business requirements and participate in risk analysis• Provisioning of VoLTE subscriber profile (EPS and PCS data) using SPML requests.• Deep knowledge in application front-ends like HSS-FE, NT-HLR.• Design and Implement LTE bundles on Evolved Packet Core network (Policy and Charging Rules Function). • Deep Packet Inspection, Policy, and Charging Rules Function enhanced services optimization, configuration, and testing Project.• Management of Support Operations and Maintenance (O&M) activities.• Handling Change Management Process Implementation• Provide security regulations for access to the operator network sites. • Implemented acceptance tests and maintained service operations.• Directs and coordinates troubleshooting, faults, and root-cause analysis on Network nodes and Customer premises equipment and makes recommendations regarding performance improvements.• Diagnostics and root cause analysis on interfaces, network elements, and/or plug-in units.• Ensure the implementation of Audit recommended actions. Show less
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L2, Packet Core(SDM) Engineer
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Feb 2017 - Jul 2019
Job Responsibilities:• Expert in supervision, alarm monitoring, and handling parameters and Strong experience in NOKIA products for PCS-5000, CMS-8200, and One-NDS.• Running Customer engagements, Building Solutions in the presales phase.• Outbound Roaming (Home Subscriber Server) and Traffics redistribution Project.• Sound knowledge of Linux and Windows OS and Hardware infrastructure support• Knowledge of IP/LAN routing network• Static Internet Protocol Assignment rooting Project. • Provisioning support for IT (SPML & LDAP), Integration of new connectivity (MNO, ISP, international links provider). • OneNDS Software upgrade, plus modifying user’s access to one-NDS, PCRF, and HSS to enhance security hardening.• Troubleshooting a network element and its interfaces in terms of functional, performance, and/or capacity degradations which have been escalated by NOC Engineers or Customers.• Preparation of Health check and Backup on all nodes (PCRF, HSS, PGW, PGDs /Front NDS /Back NDS /DBM).• Handling escalations and responding to customers’ requirements on time.• Preparing daily/weekly/monthly/quarterly/ad hoc reports as per the agreed schedule and on request• Understanding the CC (Customer complaints) and prioritizing the severity by considering the impact that the end-user has on the network.• Provide proactive maintenance service support and delivery (software/hardware licenses expiring, hard disk capacity, processing capacity, CPU utilization, etc.)• Competence transfer to the local and Fresh Engineers• Call for meetings with customers and clients, to discuss the future planning of the network and act accordingly. Show less
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L1, Network Operations Center Engineer
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May 2016 - Jan 2017
Job Responsibilities:• Monitoring services and network elements, performing alarm correlation and suppression, carrying out recovery actions, and escalating problem situations. It includes also Core and RAN systems performance monitoring (KPI).• Monitoring the international links which are managed by the Customer- All links should be configured in IP Monitoring Tool for example IPMNM• Timely detect faults in the network and take proper actions to maintain the best KPIs from eNBs, MMEs, SGW, P-GW to HSS, and so on by using different tools like NetAct, Traffic, BTS Site Manager...• Maintaining shift activities and assigning roles and responsibilities to team sub-ordinates.• Framing shift so as it doesn’t bother any individual obligations.• Guiding teams focused on troubleshooting alarms with required trouble tickets for the same as per customer requirement and delivering the best QoS.• Assist on VoC Handling Process.• Dealing day to day with Third parties/Contractors/Partners.• Configuration, Troubleshooting, and Traffic analysis to support all related signaling and other issues. Show less
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Groupe Scolaire des Parents - APEF Huye
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Huye District
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Teacher
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Feb 2013 - Mar 2014
To encourage active participation by students, to prepare own teaching materials, Class Tutor in Charge of dealing with student queries about the content and delivery of a Program as well as providing advice and ideas to them where necessary, provide regular monitoring and progress reports to the Head of Studies. To encourage active participation by students, to prepare own teaching materials, Class Tutor in Charge of dealing with student queries about the content and delivery of a Program as well as providing advice and ideas to them where necessary, provide regular monitoring and progress reports to the Head of Studies.
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Scripture Union of Rwanda
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University of Rwanda Huye Campus
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Vice Representative
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Nov 2011 - Oct 2013
In charge of Evangelism in secondary school and new comers, Chief Editor of Itabaza Magazine. In charge of Evangelism in secondary school and new comers, Chief Editor of Itabaza Magazine.
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Ecole des Lettres de Gatovu
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Nyabihu District
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Teacher
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Feb 2010 - Mar 2011
To encourage active participation by students, to prepare own teaching materials, Class Tutor in Charge of dealing with student queries about the content and delivery of a Program as well as providing advice and ideas to them where necessary, provide regular monitoring and progress reports to the Head of Studies. To encourage active participation by students, to prepare own teaching materials, Class Tutor in Charge of dealing with student queries about the content and delivery of a Program as well as providing advice and ideas to them where necessary, provide regular monitoring and progress reports to the Head of Studies.
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Education
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2011 - 2014
University of Rwanda
Bachelor’s Degree, Computer Science and Systems -
2011 - 2011
National University of Rwanda
Advanced Certificate, English Language -
2007 - 2009
Ecole des Sciences de Gisenyi
High School, Physic, Chemistry and Mathematics
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