Experience

Impala Services Ltd.

• Hong Kong
• Consumer Services
• 1 - 100 Employee

• Project coordinator

  • Oct 2023 - Present



Electrical and Mechanical Services Department (EMSD), HKSAR Government

• Hong Kong
• Government Administration
• 200 - 300 Employee

• Publicity Assistant

  • Sep 2022 - Oct 2023



Walk in Hong Kong

• Hong Kong
• Travel Arrangements
• 1 - 100 Employee

• Student Internship

  • Oct 2021 - Feb 2022



M+

• Hong Kong
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Customer Service Assistant

  • Dec 2019 - Oct 2020

  • Assisted with customer's needs in a helpful and caring manner in 2 exhibitions e.g. First Look: Sigg Prize 2019 Exhibition, Shirley Tse: Stakes and Holders • Provided primary customer support to internal and external customers in a fast-paced environment. • Maintained customer satisfaction with forward-thinking strategies focused on ad-dressing customer needs and resolving concerns. • Gained problem-solving skill by handing ad-hoc incidents • Assisted with customer's needs in a helpful and caring manner in 2 exhibitions e.g. First Look: Sigg Prize 2019 Exhibition, Shirley Tse: Stakes and Holders • Provided primary customer support to internal and external customers in a fast-paced environment. • Maintained customer satisfaction with forward-thinking strategies focused on ad-dressing customer needs and resolving concerns. • Gained problem-solving skill by handing ad-hoc incidents



Informa Markets

• United Kingdom
• Events Services
• 700 & Above Employee

• Visitor Services Assistant

  • Mar 2019 - Dec 2019