Experience

New York Career Institute

• Professional Training and Coaching
• 1 - 100 Employee

• Receptionist

  • Aug 2014 - Present

  Serve as a role model for all students, including, but not limited to modeling appropriate and mature behavior both on and off campus..Maintain filing & scanning of materials in general files area.Assist staff in creating a system for responding to telephone and written requests for students informationAssist Office Manager in developing and instituting methods for quality control and accuracy of school database.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Corporate Receptionist

  • Oct 2001 - Sep 2012

  Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust effectively and efficiently.Consistently praised by management for the quality and timeliness of Special Events and Projects, attention to detail, exemplary customer service delivery and team-player attitude. Assist Directors in the processing of registrations, preparation of packets, badges and delegate materials