Experience

The Club Mumbai

• India
• Hospitality
• 1 - 100 Employee

• Senior Manager - Health Club & Club Facilities

  • Jan 2018 - Present

  Overlooking the entire operation of the Health zone and other departments with a team of 22 staff and 2 Managers. Self Appraisal including training and development.Planning events, budgets, target achievements, inventory, monthly sales report, department maintenance report, health and sporting activities for adults and children, new coaching academies.Set up and opened Little Ivy- a retail shop at The Club in terms of sales, coordinating with the vendors, inventory and monthly sales.

• Front Office Manager

  • Sep 2009 - Jan 2018

  Handling the front office team of 10 staff and 2 managers. Promoting events, members queries, complaints and problem solving

• Asst Duty Manager, Duty Manager & Snr Duty Manager

  • Jun 2001 - Sep 2009



The Gulf Hotel Bahrain

• 1 - 100 Employee

• Reservations Supervisor

  • Dec 1995 - Jan 2001

  * 366 rooms hotel. * Day to day operations in reservation, daily room status postion, group status, sold out dates, group. booking, SRS reservation. * Attended Sales meeting( included Yield meeting). * Coordinating with department heads. * Preparation of files for Reception for every group arrival. * In the absence of the Front office Manager and Supervisor, handled the entire operation of Front office for 2 months * 366 rooms hotel. * Day to day operations in reservation, daily room status postion, group status, sold out dates, group. booking, SRS reservation. * Attended Sales meeting( included Yield meeting). * Coordinating with department heads. * Preparation of files for Reception for every group arrival. * In the absence of the Front office Manager and Supervisor, handled the entire operation of Front office for 2 months



Ramada Hotel Palm Grove

• India
• Individual and Family Services

• Junior Executive - Front Office, Supervisor , Receptionist

  • Jan 1991 - Dec 1995

  * Check in Check out, Room reservation, room blocking. * VIP check in * Guest complaints, over booked rooms. * Manager on Duty. * Hotel operation. * Check in Check out, Room reservation, room blocking. * VIP check in * Guest complaints, over booked rooms. * Manager on Duty. * Hotel operation.



Hotel Airport Plaza

• Mumbai, Maharashtra, India

• Front Desk Receptionist

  • Aug 1987 - Oct 1990



AVION HOTEL PVT. LTD.

• 1 - 100 Employee

• Front Office Receptionist

  • Mar 1986 - Mar 1987